Title BBO Project Administrator
Salary £17,000 - £19,000
Date Added 11-03-2020 22:52:38
Job Type Full-time
Contract Type Permanent
Hours 9.00am - 5.00pm 1/2 hour lunch Monday - Friday 37.5 hours per week
County Hertfordshire

Job description 

An Administrator to carry out data input, maintain spreadsheets, and reconcile financial submissions and claims from our Partners along with other general administration tasks. Accuracy with an attention to detail and high quality is required and completed in a timely manner to deadline ensuring that all records and administration are audit and contract compliant.

Main Tasks & Responsibilities

  • We are looking for an individual that has a very good eye for detail.
  • Ability to work well in a team and on your own initiative
  • To review Monthly Financial claim submissions from Partners for compliance to contract specific requirements and complete contract claim spreadsheets
  • To submit Quarterly claims following contract and corporate guidance to meet set deadlines
  • Ability to communicate to Partners on the phone, email and respond to projects and/or financial queries
  • To collate and check all Participant forms and produce concise Participant files electronically and hard copy
  • To complete precise data entry onto the relevant data systems.
  • To create and maintain Excel spreadsheets as required.
  • To liaise with Internal and External (Partners) advisers by telephone and email.
  • To follow up on missing paperwork and troubleshoot to ensure compliance in preparation for audit.
  • To accurately store all Project paperwork in a timely manner.
  • To work as part of the team in ensuring that the systems and processes are adhered to

In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 






Business administration, customer service or  IT experience



A knowledge of Expense Reconciling, Invoices and Spreadsheets



A good working knowledge of Excel, Access and IT – Intermediate level required

A knowledge of Pics would be desirable but not essential   x

Knowledge / Technical Skills


Good IT and data Inputting skills with a sound knowledge of various administration tasks


Ability to reconcile expenses and receipts



Methodical approach to work with the ability to prioritise


Good customer service skills and confident in dealing with telephone queries, project enquiries and complaints x  



Proven and successful record of working in a busy administration office and knowledge of a variety of administration tasks.



Personal Attributes


An empathetic, non-judgmental and ethical approach.



Excellent communication skills – pleasant and professional manner - well-spoken – clear, intelligible; good standard of written communication – grammar and spelling.  



The ability to build a good rapport with Learners, Training Providers and Employers



Discretion & Confidentiality – ability to demonstrate and exercise discretion and confidentiality in terms of all data and data subjects; high level of sensitivity to and awareness of parameters of role, as well team and wider relationships.




Team player – ability to work effectively within the designated team and wider head office support teams, as well as independently; keeping others informed duly taking into account any pertaining discretion / sensitivity / confidentiality.



Organisation & Motivation – able to work in a structured manner, prioritising tasks and coping with peaks and troughs calmly and responsibly, and to target/timelines.



Flexible, adaptable and resourceful – ability to respond according to tasks and situations appropriately, as they arise.


Commitment & Time-Keeping – able to demonstrate full attendance and punctuality within the designated hours of the role.

Personal Appearance – Smart and presentable at all times.  x  


Note: These duties are a guide to the work the post holder will initially be required to undertake.  There could be amendments made from time to time, as the role evolves and to meet changing circumstances and these do not form part of the contract of employment

How to Apply 

To apply please send your CV and covering letter to humanresources@tchc.net or send to 21 Station Road, Watford, WD17 1AP. Please state the role you are applying for.