We've got lots of exciting new opportunities for you to join our TCHC family and become part of our supportive, dedicated and friendly team. At TCHC we care about our employees and your wellbeing is our priority, we like to grow and develop our teams and so you will find all staff have a continuous professional development plan and opportunities to progress within the organisation. |
We believe in the power of Apprenticeships to transforms lives and careers. As a training provider we deliver a wide range of Apprenticeships for other companies, but we also hire a number of our own Apprentices. They're a great route for anyone looking to combine practical on the job experience with nationally recognised qualifications. |
The Government’s recently announced Kickstart Scheme is an innovative way to help young people into work. Your local Jobcentre will match eligible candidates to employers with relevant Kickstart vacancies, providing you with an opportunity to gain on the job experience as well as developing your skills. These vacancies can only be filled by applicants supplied via the Jobcentre. |
How to Apply
If you'd like to apply for one of our current openings please send a copy of your CV and a cover letter to HR@tchc.net stating which position you would like to apply for.
Vacancies
Job Title: |
AAT Learning Coach |
Location: |
Stansted and other areas as required |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Apprenticeship Manager |
Contract Type: |
Full-time/Part-time pro rata - fixed term contract |
Salary Band: |
£26,000 to £32,000 pa depending on qualification level and experience |
Job Details: |
Purpose of JobThe Consultancy Home Counties Ltd (TCHC), an Ofsted Good provider, is currently recruiting for AAT Tutors to deliver and support the delivery of Accountancy and bookkeeping courses.. TCHC delivers a wide range of provision types including: Study Programmes, Apprenticeships, Adult Learning Programmes, DWP Programmes and commercial activity mainly across the east of England but also into the East Midlands and London. Essential Requirements for the Role
Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Key competencies:
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Job Title: |
Programme Success Coordinator |
Location: |
Watford or Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Performance and Implementation Manager |
Contract Type: |
Permanent, Full Time |
Salary Band: |
£18,000 to £23,000 pa |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a coordinator that can bring a fresh perspective to our existing team, to support learner engagement, enbed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. You will be responsible for creating an outstanding experience for our learners and working closely with the Performance and Implementation Manager and internal teams, to track, report, and monitor the success of all adult learning activity across the pan-London and non devolved programmes. You will be responsible for supporting the success of learners and their journey with TCHC, and you will be an engaging and collaborative part of our department as we continue to promote our ethos for continued development as well as strive for business and operational excellence. Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Functional Skills Tutor |
Location: |
Watford or Stansted are most favourable, we would consider Peterborough, Clacton or Ipswich |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Performance and Implementation Manager |
Contract Type: |
Permanent |
Salary Band: |
£22,000 to £27,000 pa |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. You will bring a fresh perspective to our existing team, to support learner engagement, engender the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. You will be responsible for planning and teaching the Functional Skills curriculum, as well as differentiation, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations. Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement. Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
IT Tutor |
Location: |
Watford or Stansted are most favourable, we would consider Peterborough, Clacton or Ipswich |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Performance and Implementation Manager |
Contract Type: |
Full-time |
Salary Band: |
£22,000 to £27,000 pa depending on qualifications |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. As an ICT Tutor you will be responsible for planning and teaching ICT User skills and the curriculum and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams or complete assessments. You will bring a fresh perspective to our existing team, to support learner engagement, embed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement. Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.
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Job Title: |
Leadership and Management Tutor |
Location: |
Watford or Stansted are most favourable, we would consider Peterborough, Clacton or Ipswich |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Performance and Implementation Manager |
Contract Type: |
Full-time |
Salary Band: |
£22,000 to £27,000 pa depending on qualifications |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. The Leadership and Management Tutor and practitioner will be responsible for planning, teaching related qualifications and the curriculum, and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams or complete assessments. You will bring a fresh perspective to our existing team, to support learner engagement, embed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement. Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Multi-Subject Tutor |
Location: |
Watford or Stansted are most favourable, we would consider Peterborough, Clacton or Ipswich |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Performance and Implementation Manager |
Contract Type: |
Permanent |
Salary Band: |
£23,000 to £27,000 pa |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a tutor that can bring a fresh perspective to our existing team, to support learner engagement, engender the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. You will contribute as an effective collaborator with the existing team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement. Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement. The post-holder will be competent to deliver one or more of the following at level 2 or higher:
Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Employability Tutor |
Location: |
Watford or Stansted are most favourable, we would consider Peterborough, Clacton or Ipswich |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Performance and Implementation Manager |
Contract Type: |
Permanent |
Salary Band: |
£21,000 to £26,000 pa |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a tutor that can bring a fresh perspective to our existing team, to support learner engagement, embed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. You will contribute as an effective collaborator with the existing team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement. The Employability Tutor will be creative and engaging to ensure individuals achieve their qualification(s). You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement. Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Functional Skills Tutor |
Location: |
Postions available in Ipswich, Peterborough, Thurrock/Romford, Watford and Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Performance and Implementation Manager |
Contract Type: |
Permanent |
Salary Band: |
£22,000 to £27,000 pa |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a tutor that can bring a fresh perspective to our existing team, to support learner engagement, engender the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. You will be responsible for planning and teaching the Functional Skills curriculum, as well as differentiation, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations. Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement. Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Traineeships Co-ordinator |
Location: |
Watford or Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Youth Programmes |
Contract Type: |
Fixed Term |
Salary Band: |
£18,000 to £23,000 pa |
Job Details: |
BackgroundTCHC are a Grade 2 Good Ofsted Independent Training Provider that have been awarded an ESFA Traineeships contract for 19 – 24 year olds in the West Midlands, East of England and London areas. The post holder will be accountable for maximising and managing the performance of training provision for Traineeships across the organisation. You will ensure all agreed contractual and company targets are achieved through effective leadership of the team and by building an environment in which the company can develop and prosper. Purpose of Job
Over-arching KPIs
Key Responsibilites
In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications, and level. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances, and these do not form part of the contract of employment. |
Job Title: |
Business Development and Implementation Manager |
Location: |
Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Business Development Director |
Contract Type: |
Permanent |
Salary Band: |
£35,000 to £42,000 pa |
Job Details: |
Purpose of JobThis is a unique role within the business development department, combining bid management and the implementation of successful tenders working with the Business Development Director and others in the business. You will support TCHC’s growth aspirations by winning new business through high quality bid development, expressions of interests to lead organisations, broader sales activity and shaping our markets through strategic insight. The postholder will produce professionally written proposal content that clearly articulates the organisations value proposition while getting directly involved in the bid development process, including planning, analysis of requirements, storyboarding, and the production of high-quality written content to tight demanding deadlines. You should have experience working on complex bids to tight deadlines, ideally from a Project Management perspective. You must have worked with multi-layered sales/implementations/operations teams on the bid process and be competent when navigating Microsoft Office (PPT/Word/Excel), SharePoint, and other bid/proposal related tools. You should have high ethical standards, take personal accountability for everything you do, and always want to be the best. You must be adaptable, flexible and be happy working on your own initiative, working in Watford and other TCHC locations as required. You will work to implement TCHC’s business plan and 5 year strategy with an action plan to achieve the key objectives as per the milestones in the business plan. You will support with Business Planning and the resource modelling work that underpins it, as well as reporting against the business plan commitments. This individual will be instrumental in the mobilisation and implementation of new contracts and projects meeting timeline and budget requirements, completing mobilisation plans and Gannt charts for new contracts and projects. Working with internal colleagues to ensure sufficient staffing, supply chain delivery, performance targets and commissioner requirements ensuring all projects are implemented within contractual obligations and regulatory requirements. In return you will get to join a dynamic and energetic organisation passionate about tranforming people’s lives where all staff are given the opportunity to engage in the leadership and direction of the organisation. Our values of trust, responsibility, integrity and partnership working underpin everything we do and we pride ourselves on a work culture which fosters innovation, creativity and personal passion. Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Recruitment Coordinator |
Location: |
Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
HR |
Contract Type: |
Permanent |
Salary Band: |
£20,000 to £26,000 pa |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004. Since then TCHC has grown rapidly and gained a wealth of experience working with organisations including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across all industry sectors. Our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services.
The Recruitment Coordinator will identify, and secure Internal staff to support all areas of the Business where a new hire is required. They will be responsible for working with Directors and Managers to ensure we have a pipeline of applicants for new and potential vacancies with TCHC. The Coordinator will also assist when needed the Employer Engagement team in sourcing of Apprentices for our Employers. TCHC offers a range of programmes which include but are not limited to Apprenticeships, Traineeships, Unemployment programmes, Youth and Adult programmes, In-Work Skills Support and Training. The role will be target driven to develop new business and will entail all aspects of recruitment work from cold calling employers, face-to-face meetings, and account management through to arranging interviews, follow-ups, and feedback. Your success will be measured by the number of internal vacancies filled without using external agencies and filling internal vacancies in a timely manner. Main Tasks &Responsibilities
Skills and Experience Required:
Any other duty which, from time to time, may reasonably be required to meet the needs of TCHC. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK. |
Job Title: |
BBO Employer Engagement Adviser |
Location: |
Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Relationship Manager |
Contract Type: |
Fixed Term |
Salary Band: |
£18,000 to £24,000 pa |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004. Since then TCHC has grown rapidly and gained a wealth of experience working with organisations including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across all industry sectors. Our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services.
The Specialist Employment & Skills Adviser (“Adviser”) will identify, and secure Apprenticeship and training starts through business development, engaging with employers and individuals promoting our training offer. The Adviser will actively engage with employers across the geographical area but may be required to work across other geographical areas as required, using a variety of interventions to support employers and participants with their recruitment and skills needs, matching best-fit requirements with the full range of TCHC programmes and contracts to meet their needs. TCHC offers a range of programmes which include but are not limited to Apprenticeships, Traineeships, Unemployment programmes, Youth and Adult programmes, In-Work Skills Support and Training. The role will be target driven to develop new business and will entail all aspects of recruitment work from cold calling employers, face-to-face meetings, and account management through to arranging interviews, follow-ups, and feedback. Your success will be measured by the number of employer engagements with Apprenticeship, Training starts and outcomes that support TCHC projects. We are looking for a sales-driven individual with an eye for commercial opportunities as well as maximising our government-funded projects. Main Tasks &Responsibilities
Skills and Experience Required:
Any other duty which, from time to time, may reasonably be required to meet the needs of TCHC. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK. |
Job Title: |
NALEP Community Engagement Team Leader |
Location: |
Ipswich |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
NALEP Programme Manager |
Contract Type: |
Fixed Term to March 2022 |
Salary Band: |
£20,000 to £25,000 pa |
Job Details: |
Purpose of JobTo engage with the partners of a BBO project to support a cohesive partnership to deliver the targets and objectives of the BBO and To support participants and advisors:
Main Tasks & Responsibilities
In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
GCGP Community Engagement Team Leader |
Location: |
Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
GCGP Programme Manager |
Contract Type: |
Fixed Term to March 2022 |
Salary Band: |
£20,000 to £25,000 pa |
Job Details: |
Purpose of JobTo engage with the partners of a BBO project to support a cohesive partnership to deliver the targets and objectives of the BBO and To support participants and advisors:
Main Tasks & Responsibilities
In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
BBO Project Administrator |
Location: |
Stansted |
Working Hours: |
9.00 am to 5.00 pm 1/2 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Administration Manager and Project Coordinator |
Contract Type: |
Permanent |
Salary Band: |
£16,000 to £19,000 pa |
Job Details: |
Purpose of JobAn Administrator to carry out data input, maintain spreadsheets, and reconcile financial submissions and claims from our Partners along with other general administration tasks. Accuracy with an attention to detail and high quality is required and completed in a timely manner to deadline ensuring that all records and administration are audit and contract compliant.
Main Tasks & Responsibilities
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Digital Apprenticeships Learning Coach |
Location: |
Travel across the East of England and other TCHC delivery areas as required |
Working Hours: |
9.00 am to 5.30 pm, flexibility on hours may be required 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Technology Training |
Contract Type: |
Permanent |
Salary Band: |
£32,000 to £38,000 pa |
Job Details: |
Purpose of JobTCHC Group are looking for enthusiastic and qualified tutor/learning coaches to support the delivery of our technical courses and Digital Apprenticeship programmes. Applicants require a minimum competency in Training and Assessing for 2 or more subject specific standards:
Your role will be to ensure that all learners and Apprentices meet the occupational standards needed to achieve their apprenticeship qualifications and demonstrate the required levels of competence, including the delivery of Functional Skills in Maths and English up to Level 2. This role combines teaching and learning alongside assessment. Roles are available across Herts, Essex, Norfolk, Suffolk and Cambridgeshire as required - travel is integral to the job. Day to Day Tasks
Key Competencies:
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Enhanced DBS checks will be a requirement for this position. |
Job Title: |
Rail Tech Learning Coach |
Location: |
Field Based/Essex/London/Herts |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Apprenticeships |
Contract Type: |
Permanent |
Salary Band: |
£32,000 to £38,000 pa |
Job Details: |
Purpose of JobTCHC Group have an exciting opportunity for a qualified and experienced L2, L3 & L4 Rail Technician Apprenticeship Learning Coach/Assessor for apprentices emerging from the Rail Engineering Technician and where possible, Engineering Advanced Technician standards: https://www.instituteforapprenticeships.org/apprenticeship-standards/rail-engineering-operative/ https://www.instituteforapprenticeships.org/apprenticeship-standards/rail-engineering-technician/ Main Tasks & ResponsibilitiesKey responsibilities include:
Education / Qualifications
Experience
Knowledge
Skills/abilities
Personal qualities
TCHC is committed to safeguarding children, young people, and vulnerable adults. All appointments are subject to a satisfactory enhanced DBS disclosure Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. (Driving License & access to own vehicle Required) |
Job Title: |
Rail Technician Internal Quality Assurer |
Location: |
Travel across East London and Essex |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Quality Assurance |
Contract Type: |
Perm/Part-time/Associate contract |
Salary Band: |
Competitive |
Job Details: |
Purpose of JobTCHC Group is an OFSTED Grade 2 private training provider primarily operating within the six counties of the East of England. We have direct funding from the Education and Skills Funding Agency (ESFA) providing Apprenticeships, Traineeships, Study Programme, Adult Programmes and other bespoke training programmes. We are looking for an experienced Internal Quality Assurer (IQA) who will, working alongside existing IQA staff, support all the TCHC Group delivery working across different programs and provision to ensure that Learning Coaches are working to the highest of standards and meeting all the requirements to successfully achieve their learners on programme. We are specifically looking for an IQA,who is competent to sample some the following subjects and levels:
Our delivery teams are professional, highly qualified and experienced, recognised by our awarding organisations by giving us Direct Claim Status for most of our qualifications. Our External Quality Assurers continually praise our delivery teams and internal quality processes and we want to build on this quality, so we can become a Grade 1 OFSTED provider. Travel is essential for this role. Main Tasks & ResponsibilitiesAs an IQA you are required to carry out the following duties in the context of TCHC’s policies and practices, particularly Safeguarding, Prevent, Equality and Diversity, Health and Safety and Data Protection:
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Enhanced DBS checks will be a requirement for this position. |

Apprenticeships
We don't currently have any open positions for Apprentices at TCHC Group.
We do however, work with a number of other companies to place and train their Apprentices, for full details on the Apprenticeships we offer please see below or get in touch to make an enquiry.

Kickstart Vacancies
Job Title: |
Quality and Safeguarding Co-ordinator |
Location: |
Watford/Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Quality, Compliance and Safeguarding Manager |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
TCHC is looking for an enthusiastic Quality and Safeguarding Coordinator based at our offices in either Watford or Stansted. Travel is a part of this role when required. The ideal candidate will have a passion for Quality Assurance or be willing to learn with a keen eye for detail and be a team player.You will be working in a busy environment and you will need to be good at multi-tasking and be able to engage with customers on the phone, face to face and virtually. You will be required to work with the Quality and Safeguarding Teams and others to support with paperwork and Safeguarding queries, errors, and compliance checks. Training and development will be provided to the successful candidate, there will be a requirement to successfully complete a Safeguarding Designated Person qualification as part of this role which will be paid for by the company. Main Tasks & Responsibilities: Safeguarding learners, staff, and others: To undertake and pass a Safeguarding Designated Person qualification. Organise Safeguarding meetings, training, and events. Keep a Training record of all Safeguarding learning undertaken. Manage Safeguarding referrals and handle cases for learners, staff, and others. Refer cases to other agencies when required. Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools. Create Safeguarding reports for management. Provide advice and guidance to staff on Safeguarding concerns raised. Raise awareness of Safeguarding and Prevent strategies and policies. Carry out compliance checks. Always maintain confidentiality. Quality and Compliance: To provide admin support to the Director of Quality and the Quality Manager. To book Partner meetings, training, and events. Undertake compliance checks. To provide programme updates to Partners. To investigate non-conformance and report in line with TCHC policies. Take minutes for meetings when required General: Follow Data Protection and GDPR regulations and raise awareness of compliance Manage data and information using our management information systems. Ensure all messages and correspondence are dealt with efficiently and promptly.Type up minutes, letters, reports, and other documents – printing, photocopying, and scanning when required. Undergo training as and when required to meet job role requirements. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Enhanced DBS checks will be a requirement for this position. |
Job Title: |
Admin Co-ordinator |
Location: |
1 Vacancy available in each of: Ipswich, Peterborough, Clacton-on-Sea and Romford/Thurrock |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Youth Programmes |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobTo carry out data inputting and administration tasks to the highest quality to ensure that all records are audit and contract compliant. Main Duties
In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Employer Engagement Adviser |
Location: |
5x Vacancies available in Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Relationship Manager |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobThe Employer Engagement Adviser (“Adviser”) will identify, and secure Apprenticeship and training starts through business development, engaging with employers and individuals promoting our training offer. The Adviser will actively engage with employers across the geographical area but may be required to work across other geographical areas as required, using a variety of interventions to support employers and participants with their recruitment and skills needs, matching best-fit requirements with the full range of TCHC programmes and contracts to meet their needs. TCHC offers a range of programmes which include but are not limited to Apprenticeships, Traineeships, Unemployment programmes, Youth and Adult programmes, In-Work Skills Support and Training. The role will be target driven to develop new business and will entail all aspects of recruitment work from cold calling employers, face-to-face meetings, and account management through to arranging interviews, follow-ups, and feedback. Your success will be measured by the number of employer engagements with Apprenticeship, Training starts and outcomes that support TCHC projects. We are looking for a sales-driven individual with an eye for commercial opportunities as well as maximising our government-funded projects. |
Job Title: |
Gateway IAG Adviser |
Location: |
3x Vacancies available in Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Gateway Manager |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobTo provide admin support to the team. To complete your Business Administration Apprenticeship programme. To complete your L2 Certificate in Information Advice or Guidance Entering learner records on to TCHCs Learner management system. Complete Funding Application Forms Providing Information, Advice or Guidance about a range of issues, such as careers, education, equal opportunities and referring learners to specialist agencies as appropriate to their needs Deliver Education Induction to new learners, including supporting learners through relevant assessments. Working with Individuals, to draw up Individual Learning Plans as appropriate to their needs, with regards to future employment, training and education and supporting them to achieve these goals through regular reviews Printing, photocopying and scanning. Putting together Adviser/Tutor Packs ensuring they are complete and ready for collection/delivery. Deliver a positive experience to new learners, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a learner’s personal circumstances, ambitions and goals. Assist in the filing of learner records and other TCHC documents. Ensuring all messages and correspondence are dealt with efficiently and promptly. General administration duties as required. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Gateway Customer Service Executive |
Location: |
2x Vacancies available in Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Gateway Manager |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobTake inbound calls and make phone calls to customers to book onto training courses and book appointments with an appropriate Personal Adviser/Tutor/Learning Coach - using Diary Management, Excel Spreadsheets, and Client Relationship Management tools Nurturing leads and accounts who are not currently ready to convert Generating and booking qualified appointments for the Company’s Personal Adviser’s, Tutors, Learning Coaches and Business Development team Ensuring that customer data is kept up to date and accurate Providing overall business development support to the TCHC Group of companies Maintain market and product knowledge Working with the Gateway Projects Manager to meet monthly performance targets Ensuring Advisers have relevant paperwork for training Sourcing and booking venues for training Preparing Purchase Orders Provide attendance reports for referral providers/employers Maintain Personal Advisers/Tutors/Learning Coaches calendars Liaise with Personal Advisers/Tutors/Learning Coaches to ensure attendance in calendars is accurate Liaise with Programme Managers for implementation of appropriate course dates/venues Email customers with pre-course information regarding venue, Adviser/Tutor/Learning Coach details, dates and eligibility documentation Email reminders and follow-up with customers to ensure attendance on training courses.
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
IT Support Coordinator |
Location: |
Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of IT |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobThis position is for an IT Support Coordinator to join the in-house IT team in order to help resolve and process inbound support requests for all internal IT systems. As TCHC's digital training offer continues to grow a key part of the role they will be the administration of our Digital Learning platform. They will work with the Head of Technology Training to ensure that all enquiries and issues relating to the system are dealt with promptly and escalated where necessary whilst also supporting managers, staff and learners to guarantee a high level of service with the administrative and customer service experience of the platform. Outside of their work on the Digital Learning Platform the IT Support Coordinator will sit within the in-house IT department, they'll be responsible for first line processing of tickets and calls submitted from the organisations staff. As they progress over time and develop their own troubleshooting and technical skills they'll be expected to take ownership of these issues and provide a satisfactory resolution for the ticket submitter. They'll also support the IT team in their wider objectives by providing assistance in the setting up, configuration and roll out of a wide array of hardware and software. The young person will be supported by their line manager and the wider department to develop their troubleshooting and technical skills across a number of platforms. They will have the opportunity to gain hands on practical experience in providing support, configuration and repair/fault finding across laptops, desktops, mobile phones, VOIP phones, Windows and IOS operating systems, networking equipment (routers, wireless access points, switches, etc.), cloud platforms and a range of different commonly used software packages.
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Core Skills and Data Protection Coordinator |
Location: |
Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Core Skills Manager |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobThe ideal candidate will have a passion for learner service and administration, willing to learn and be a team player. You will be working in a busy environment and you will need to be good at multi-tasking and be able to engage effectively on the phone and face to face. You will be required to work alongside the Core skills Manager to improve the quality of provision whilst also making sure Service Delivery Targets are met. You will also be required to support the Lead Data Protection Officer in ensuring that TCHC remain compliant in all areas of Data Protection. Main Tasks & Responsibilities: Support the Core Skills Manager, Programme Managers, Centre Managers, Director of Curriculum, Quality, Compliance and Safeguarding, Programmes Director and Business Development Director to take Core Skills forward in improving the quality of provision whilst ensuring the service delivery targets are met. Coordinate and monitor the embedding of Core Skills across all provision. Present progress data and analysis at meetings and to staff when required to do so. Support the Quality Assurance Team in liaising with awarding bodies and external quality assurers and arrange moderation visits in conjunction with the quality manager where necessary. Accurately complete all relevant paperwork in line with JCQ and TCHC requirements as well as awarding bodies. To check invigilation documents for external and internal exams monthly in line with awarding body regulations and requirements. To sample Speaking Listening and Communicating assessments for all levels monthly. To raise purchase orders when required. Assist in meeting company targets, retention, progress, and achievement of all learners. Assist in the writing, design and development of programmes / courses and training manuals. Comply with Health and Safety at Work Act 1974, Maladministration, Prevent and Safeguarding policies and practices and uphold equal opportunities and all other TCHC policies and procedures. Undertake necessary in-house training and any training needs identified in the appraisal. Assist the Core Skills Manager, Sub-Contractors and Associate Tutors to ensure that the quality of teaching and learning required by TCHC and the awarding bodies is met. To complete Functional Skills audits in line with our quality assurance strategy annually for all programmes. To support the Core Skills Manager in viewing the QAR data for core skills and action plan any areas of concern. To organise meetings when required. To take minutes of meetings when required. To check funding drawdown when required. To ensure that all Core Skills and Data Protection trackers are kept up to date. To support the Lead Data Protection Officer in ensuring that all staff comply with the Data Protection requirements of TCHC. To review yearly the Data Protection Impact Assessments for both TCHC and Sub-Contractors. To keep up to date with current news from the ICO (Information Commissioner’s Office) in relation to Data Protection. To deal with data breaches as they arise. To report data concerns to the Lead Data Protection Officer. To support the Lead Data Protection Officer in delivering any training. To send monthly Data Protection reports to the Lead Data Protection Officer and Board of DirectorsNote: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Kickstart Administrator |
Location: |
Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Relationship Manager |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of Job
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Data Input Administrator |
Location: |
Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Administration & Compliance |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobTo carry out data inputting and administration tasks to the highest quality to ensure that all records are ESF and ESFA audit and contract compliant. You will need to collate and check all learner forms and make up concise learner files. Carry out precise data entry onto all existing and new data systems Maintain Excel Spreadsheets Liaise with advisers and external partners by telephone and email. Chase missing paperwork and trouble shoot to ensure ESF & ESFA audit compliance. Accurately file all learner paperwork in a timely manner. Answer telephone enquires relating to the ESF & ESFA projects Work as part of the team in ensuring that all systems and processes are adhered to. In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Tutor |
Location: |
Watford/Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Performance & Implementation Manager |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a tutor that can bring a fresh perspective to our existing team, to support learner engagement, embed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. The Kickstart Tutor will be creative and engaging to ensure individuals achieve in employment and vocational related qualifications. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement. You will contribute as an effective collaborator with the existing team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement. Main Tasks and Responsibilities:Create effective schemes of works that clearly supports the learning process of individuals Prepare and develop innovative lesson plans, designing and delivering group activities Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement Provide one to one support to learners where necessary Hold a manageable caseload of learners Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes Provide appropriate encouragement, guidance and support to learners to help them progress Prepare and submit up-to-date assessments of learners, across all relevant activities Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence Prepare for and attend monthly caseload review meetings with your line manager Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools. Any complaints are raised accordingly in line with TCHC’s Complaints PolicyAct as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Apprenticeships Administrator |
Location: |
Stansted |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Apprenticeships |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobTo provide admin support to the team. Entering learner records on to TCHCs Learner management system. Complete Funding Application Forms Providing Information, Advice or Guidance about a range of issues, such as careers, education, equal opportunities and referring learners to specialist agencies as appropriate to their needs Deliver Education Induction to new learners, including supporting learners through relevant assessments. Working with Individuals, to draw up Individual Learning Plans as appropriate to their needs, with regards to future employment, training and education and supporting them to achieve these goals through regular reviews Printing, photocopying and scanning. Putting together Adviser/Tutor Packs ensuring they are complete and ready for collection/delivery. Deliver a positive experience to new learners, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a learner’s personal circumstances, ambitions and goals. Assist in the filing of learner records and other TCHC documents. Ensuring all messages and correspondence are dealt with efficiently and promptly. General administration duties as required. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Tutor - Multi Subject |
Location: |
Ipswich |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Youth Programmes |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobTCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS). TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a tutor that can bring a fresh perspective to our existing team, to support learner engagement, engender the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey. You will be responsible for planning and teaching the curriculum, as well as differentiation, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement. Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement. The post-holder will be competent to deliver one or more of the following (*primarily up to Level 2): Business Administration IT Customer Service Employability Main Tasks & Responsibilities Create effective schemes of works that clearly supports the learning process of individuals Prepare and develop innovative lesson plans, designing and delivering group activities Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement Provide one to one support to learners where necessary Hold a manageable caseload of learners Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes Provide appropriate encouragement, guidance and support to learners to help them progress Prepare and submit up-to-date assessments of learners, across all relevant activities Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence Prepare for and attend monthly caseload review meetings with your line manager Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools. Any complaints are raised accordingly in line with TCHC’s Complaints Policy Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |
Job Title: |
Digital Platform Course Developer |
Location: |
Watford |
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week |
Reports to: |
Head of Technology Training |
Contract Type: |
Kickstart |
Salary Band: |
National Minimum Wage |
Job Details: |
Purpose of JobThis role is the person who does all of the course content building and design on the TCHC Equal platform; to be done well this would be a full-time responsibility. TCHC has multiple courses that need to be transferred online in order to reduce face to face and remote visits. For example, if one of our Apprenticeship subjects was transferred online this could reduce the face to face/remote tutor delivery by half. To transfer apprenticeship course content online would require this course developer to work alongside a subject specific tutor and the quality team to transfer the vision of those tutors to an online version of their course. Transferring and maintaining this amount of course content online is a full-time job for whomever does this. They would be overseen by The Head of Technology Training to ensure consistency of design and quality. In return you will get to join a dynamic and energetic organisation passionate about tranforming people’s lives where all staff are given the opportunity to engage in the leadership and direction of the organisation. Our values of trust, responsibility, integrity and partnership working underpin everything we do and we pride ourselves on a work culture which fosters innovation, creativity and personal passion.The main tasks & responsibilities will include; creating new projects and courses in our online platform. This includes producing project management timelines or activity planners for each course in development that they are working on. They will be working with the Head of technology to agree and plan year-round schedules of course maintenance and receive training on how to conduct all their duties including how to use the plantforms content mangment and course creation system. They will be performing course and platform maintenance; fixing issues that customers and staff report and then escalating issues to the platform developers. The will be working closely with Subject tutors to transform TCHC classroom course content and resources into online courses. The will work on continued development of course content on a weekly basis so that courses are both creative and constantly evolving. They will also assist the head of technology training in creating user guides for learners, tutors and Quality assurers and provide support for training staff. They will take proactive approaches to ensure Safeguarding and Prevent issues are raised accordingly, in line with TCHC’s Safeguarding Policy. Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. |