Job Title:

Location:

Travel across the East of England and other areas as required

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Contract Type:

Permanent

Salary Band:

£32,000- £38,000

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships, and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including Apprenticeships, GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

TCHC delivers a wide range of apprenticeships up to Level 5 to learners of all ages in the workplace. The curriculum is blended learning where on site and digital lessons are provided to upskill learners and improve performance in Employer businesses.

The Apprenticeship Manager will be accountable for maximising and managing the performance of training provision for Apprenticeships, across the organisation, ensuring all agreed contractual and company targets are achieved through effective leadership of the team and by building an environment in which the company can develop and prosper.

Key Objectives would be to:

• To provide day to day management of the apprenticeship team
• To meet or exceed Qualification Achievement Rates (QAR) and Minimum Levels of Performance (MLP) targets
• To prepare monthly forecasts and profiles
• To drive the apprenticeship team to provide ROI and be profitable
• To keep up to date with the latest developments and changes within the apprenticeship sector and to cascade and translate into a workable operation
• To engage with all relevant stakeholders’ and to effectively manage and deploy team members to meet financial, administrative, and quality targets and objectives in line with the overarching strategy of the company
• To meet and exceed OFSTED and ESFA requirements
  
  

Main Tasks and Responsibilities

As the Apprenticeship Manager you will have responsibility to ensure that TCHC are profitable and that starts, and completions are processed timely with learners in learning progressing as expected.

Strategic

• To meet individual and team KPI’s and targets as set out by TCHC
• To raise the profile of TCHC across the areas we operate in
• To be part of the OFSTED working group, designing and implementing policies and procedures across TCHC to meet OFSTED requirements
• Work with the Marketing team to ensure that any projects are effectively marketed, delivered and case studies developed to support future work.
• Effectively adhere to and implement areas of the education inspection framework within the centre procedures and approaches
  
  

Management

• Lead, motivate and coach your team to achieve targets and in support of their job role
• Performance manage and regularly review all the direct reports, ensure effective application of the performance management process for all staff, and ensure direct reports have the necessary support and guidance to deliver target
• Monitor performance through effective analysis of data, ensure actions taken to address identified areas of underperformance and addressed in line with HR policies, quality processes, performance management and disciplinary procedure
• Ensuring that staff development and CPD activities are planned to meet identified needs
• Ensure that learner recruitment is running smoothly and processed on time and that the processes in place work to meet the needs of the business. Although the Apprenticeship Manager assumes overall accountability for this they must work very closely with the Sales team
• Work with your team to drive learners to progress and completions to come in on time
• Work with the HR department to recruit staff including support and monitoring recruitment to meet required staffing levels, expertise and budgeted targets
• Communicating updates and information to team members and companywide regarding apprenticeships
• Ensure that your team follow our apprenticeship learning coach processes and procedures and provide training where required to address any issues
• Monitor apprenticeship related paperwork to ensure it is accurate and processed timely such as break in learning, start, completion and learning support paperwork.
• Ensure your team provide impartial information, advice and guidance to all learners at the start, middle and end of their apprenticeship as a minimum
• Drive the team to ensure that learners off-the-job training is recorded, and learners achieve the minimum levels as per the funding rules
• Work with the team and the Core Skills Quality Manager to ensure that functional skills aims are completed timely and any overdue have action plans
• Chair team meetings as required to create a ‘one team one TCHC culture’
• Ensure employer HASPs and ELIs are up to date
• Motivate the team to provide good quality case studies each quarter
• Review learner and employer feedback regularly and make changes with approval to provide a better learner experience
• Manage in conjunction with the HR department any accidents or incidents relating to your team
• Take ownership of tracking any company bonus schemes for your department
  
  

Operational

• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• To provide monthly updates on staff caseload capacity, risks or concerns and recommendations to Directors
• Ensure that PED reports are monitored and follow up on always so that learners do not become untimely
• Ensure staff appraisals and one-to-ones are carried out in line with company requirements
• Ensure caseload reviews take place each month and are recorded for audit trail
• Monitor and report on the team’s clock in/out, sickness and annual leave days each month by the date set by the HR department
• Ensure the RPL forms are completed for learners at the start of their programme
• Raise purchase orders and invoices relating to employers in line with company and contract requirements and follow up requests to ensure payment has been made
• Monitor and review learner progress weekly
• Actively promote and raise the profile of TCHC Group in the apprenticeship sector including attending events, networking and attending job centres as well as working with funders and awarding bodies when required
• Set team KPIs and monitor them monthly
• Ensure high quality and accuracy of data, MI and auditable documents across the team
• Monitor monthly financial performance and analyse monthly HUB reports to ensure payments accurately reflect activity
• Ensure identified areas of best practice are shared across the team
• Prepare costings as required to ensure delivery is cost effective
• To work with the quality team to ensure quality processes and Awarding Organisation requirements are always maintained
• Ensure compliance with Health and Safety, Safeguarding, Prevent, British Values and Equality & Diversity and Data Security / Data Protection legislation and company policies and procedures in respect of these areas
• Read and provide updates to other Managers and the Directors on any changes or new funding rules
• Ensure development needs are identified and training implemented to meet staff needs
• To work collaboratively with the administration team on all data entry to ensure all ESFA and other paperwork is correct and in line with funding, contractual and awarding organisation requirements
• Evaluate and monitor performance through the Self-Assessment and Quality Improvement processes, supporting production of the Self-Assessment Report
• To ensure areas of improvement are identified and addressed through a regularly monitored Quality Improvement Plan to drive continuous improvement
• To support on audits, OFSTED inspection or other accreditations as required
  
  

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Centre Manager

Location:

Bedford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Head of Education Services

Contract Type:

Permanent

Salary Band:

£27,000- £32,000

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund.

TCHC delivers a range programmes for adults and young people including the Study Programme & traineeships aimed at reaching out to young people 16 – 24 years of age who may not have achieved well in education and may have a number of issues that have prevented them from progressing well.

The main objective of TCHC provision is to support these individuals, who are at risk of long-term disengagement, to move into education, training, or employment with training to sustain this outcome. We also want to increase young people’s experience and qualifications so that they can continue in education and successfully find work.

Currently the Study Programme delivered provides young people with a recognised vocational qualification up to level 2 along with an opportunity to re-take GCSEs in English and maths or an access route using Functional Skills. Our new centres will have a focus of supporting individuals who have special educational needs and challenging behaviours ensuring they have the opportunity to progress into employment opportunities.

The Centre Manager will be an integral role for our new centre’s by ensuring they:

Act as a conduit ensuring the successful implementation of the TCHC vision resulting in a sustainable training centre

Build and promote the centres importance to the local area and its communities with key stakeholders, identifying opportunities that support business growth

Key Objectives would be to:

• To provide day to day management of the training centre supporting implementing of the TCHC vision
• To provide strong leadership to secure the operational success of the centre through effective staff management
• To build and extend effective local and/or national relationships that supports the growth potential of the centre
• To support the Head of & Head of Youth to successfully implement contracts, ensuring relevant funding and key performance indicators are met
• To work with different referral agencies, panels and teams eg - LAC, YOT...
  
  

Main Tasks & Responsibilities

As the Centre Manager you will have responsibility to ensure we achieve the required level of intake of learners throughout the academic year, retain them through their programme of study and support them to achieve a very high level of success. You will be the Designated Safeguarding lead for your Centre & others, reporting into the Safeguarding Manager.

Strategic

• To develop and successfully maintain all programmes across the centre and ensure the effective and efficient day to day management of the centre in line with the strategic approach
• To meet individual and team KPI’s and targets as set out by TCHC
• To raise the profile of TCHC across Bedford, Central Bedfordshire and other regions as required, by engaging with all external agencies including local authorities, young people, parents and the broader community to motivate learning and high quality outcomes
• Identify future business opportunities and make a positive contribution to their development
• To be part of the OFSTED working group, designing and implementing policies and procedures across TCHC to meet OFSTED requirements
• Work with the Marketing team to ensure that the project is effectively marketed, delivered and case studies developed to support future work.
• To ensure the SEND Code of Conduct is being followed and adhered to.
• To ensure staff are fully equipped and trained to manage learner behaviour.
• Effectively adhere to and implement areas of the education inspection framework within the centre procedures and approaches

Management

• To ensure appropriate protocols and procedures are in place and being applied to meet OFSTED requirements
• To ensure the SEND Code of Conduct is being followed and adhered to.
• To complete panel paperwork for HNF
• Conduct EHCP reviews ensuring you follow the local authority process and the learners needs are prepared/planned for.
• Manage disciplinary process for all learners after tutor interventions
• To manage, motivate and support TCHC Staff, Associates and Agency Staff to deliver high quality teaching, learning and assessment to all learners which meets the individual needs of each learner
• Ensure a very high level of retention and achievement is maintained and delivered
• Lead and motivate staff to be a high performing team and ensure that individual and team targets are consistently met and maintained
• Ensure the projects for which the post holder is responsible, are managed effectively and with proper regard for propriety, value for money and financial controls
• Ensure effective reports are produced and presented for the benefit of colleagues, funding bodies, and other strategic partners on a regular basis, as agreed with Directors
• Responsible for ensuring quality and service processes, protocols and administration is in place to deliver successful audits both internal and external
• Ensure that all activity is carried out in a professional and timely manner, to a consistent high quality and that any problems and issues are dealt with to the satisfaction of the learner and reported to the Programme Director
• Ensure Learner case studies and project evaluations are collected to meet targets as required by the project and agreed with the Programme Director
• Ensure that all staff are aware of and encouraged to promote the take up by employers and learners of other TCHC products and services

• Contribute to the annual Self Assessment Report (SAR) and carry out all improvements identified in the Quality Improvement Plan (QIP)
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Operational

• Ensure that the appropriate evaluation mechanisms are in place as required by TCHC, OFSTED and the funding bodies and ensure that all legislative requirements are observed and adhered to
• To liaise with stakeholders, referral agencies, parents/carers and professional workers to ensure regular attendance and sustained learner participation
• Ensure all course resources are in place such as; Schemes of Works, Lesson Plans, Assessments, Learning Resources
• Provide  Initial Assessment and  Information,  Advice and  Guidance  for each  individual  to  identify whether the programme is suitable and appropriate for their needs
• Provide an Individual Learning Plan for each learner that will guide them through their individualised training and work placements as well as identifying barriers and issues that require additional support
• Ensure they are challenged and demonstrate progression
• Ensure that regular reviews are held with the learners and recorded on the ILP
• Provide Time Sheets for each learner that demonstrates all Guided Learning Hours are being met
• Ensure all learners are mentored, continually reviewed and assessed with appropriate support being offered when necessary
• To ensure that learner bursaries are applied for and administered efficiently including daily travel payments
• Work closely with TCHC Recruitment Team to ensure that all learners have an appropriate work placement opportunity and are supported, observed and assessed in that placement
• To ensure that eligible learners are regularly receiving free meals in line with the Government legislation applicable at the time
• Liaise and develop work with schools, to provide access to Employability Skills and Functional Skills to young people aged 14 to 16
• To support staff to find progression routes
• To identify and involve appropriate experts and Tutors in student learning to ensure individual stretch and challenge
• To continue to regularly deliver an element of the vocational qualification and to support, where necessary
• Ensure adequate facilities are available to Integrate digital technology which allows students to produce high quality outcomes and promote collaborative learning.

As the Centre Manager you will have responsibility to ensure we achieve the required level of intake of learners throughout the academic year, retain them through their programme of study and support them to achieve a very high level of success, You will be the Deputy designated Safeguarding lead for your Centre, reporting into the Safeguarding Manager.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

Enhanced CRB (DBS) checks will be a requirement for this position.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Centre Manager

Location:

Dunstable

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Head of Education Services

Contract Type:

Permanent

Salary Band:

£27,000- £32,000

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund.

TCHC delivers a range programmes for adults and young people including the Study Programme & traineeships aimed at reaching out to young people 16 – 24 years of age who may not have achieved well in education and may have a number of issues that have prevented them from progressing well.

The main objective of TCHC provision is to support these individuals, who are at risk of long-term disengagement, to move into education, training, or employment with training to sustain this outcome. We also want to increase young people’s experience and qualifications so that they can continue in education and successfully find work.

Currently the Study Programme delivered provides young people with a recognised vocational qualification up to level 2 along with an opportunity to re-take GCSEs in English and maths or an access route using Functional Skills. Our new centres will have a focus of supporting individuals who have special educational needs and challenging behaviours ensuring they have the opportunity to progress into employment opportunities.

The Centre Manager will be an integral role for our new centre’s by ensuring they:

Act as a conduit ensuring the successful implementation of the TCHC vision resulting in a sustainable training centre

Build and promote the centres importance to the local area and its communities with key stakeholders, identifying opportunities that support business growth

Key Objectives would be to:

• To provide day to day management of the training centre supporting implementing of the TCHC vision
• To provide strong leadership to secure the operational success of the centre through effective staff management
• To build and extend effective local and/or national relationships that supports the growth potential of the centre
• To support the Head of & Head of Youth to successfully implement contracts, ensuring relevant funding and key performance indicators are met
• To work with different referral agencies, panels and teams eg - LAC, YOT...
  
  

Main Tasks & Responsibilities

As the Centre Manager you will have responsibility to ensure we achieve the required level of intake of learners throughout the academic year, retain them through their programme of study and support them to achieve a very high level of success. You will be the Designated Safeguarding lead for your Centre & others, reporting into the Safeguarding Manager.

Strategic

• To develop and successfully maintain all programmes across the centre and ensure the effective and efficient day to day management of the centre in line with the strategic approach
• To meet individual and team KPI’s and targets as set out by TCHC
• To raise the profile of TCHC across Central Bedfordshire, Luton & Milton Keynes and other regions as required, by engaging with all external agencies including local authorities, young people, parents and the broader community to motivate learning and high quality outcomes
• Identify future business opportunities and make a positive contribution to their development
• To be part of the OFSTED working group, designing and implementing policies and procedures across TCHC to meet OFSTED requirements
• Work with the Marketing team to ensure that the project is effectively marketed, delivered and case studies developed to support future work.
• To ensure the SEND Code of Conduct is being followed and adhered to.
• To ensure staff are fully equipped and trained to manage learner behaviour.
• Effectively adhere to and implement areas of the education inspection framework within the centre procedures and approaches

Management

• To ensure appropriate protocols and procedures are in place and being applied to meet OFSTED requirements
• To ensure the SEND Code of Conduct is being followed and adhered to.
• To complete panel paperwork for HNF
• Conduct EHCP reviews ensuring you follow the local authority process and the learners needs are prepared/planned for.
• Manage disciplinary process for all learners after tutor interventions
• To manage, motivate and support TCHC Staff, Associates and Agency Staff to deliver high quality teaching, learning and assessment to all learners which meets the individual needs of each learner
• Ensure a very high level of retention and achievement is maintained and delivered
• Lead and motivate staff to be a high performing team and ensure that individual and team targets are consistently met and maintained
• Ensure the projects for which the post holder is responsible, are managed effectively and with proper regard for propriety, value for money and financial controls
• Ensure effective reports are produced and presented for the benefit of colleagues, funding bodies, and other strategic partners on a regular basis, as agreed with Directors
• Responsible for ensuring quality and service processes, protocols and administration is in place to deliver successful audits both internal and external
• Ensure that all activity is carried out in a professional and timely manner, to a consistent high quality and that any problems and issues are dealt with to the satisfaction of the learner and reported to the Programme Director
• Ensure Learner case studies and project evaluations are collected to meet targets as required by the project and agreed with the Programme Director
• Ensure that all staff are aware of and encouraged to promote the take up by employers and learners of other TCHC products and services

• Contribute to the annual Self Assessment Report (SAR) and carry out all improvements identified in the Quality Improvement Plan (QIP)
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Operational

• Ensure that the appropriate evaluation mechanisms are in place as required by TCHC, OFSTED and the funding bodies and ensure that all legislative requirements are observed and adhered to
• To liaise with stakeholders, referral agencies, parents/carers and professional workers to ensure regular attendance and sustained learner participation
• Ensure all course resources are in place such as; Schemes of Works, Lesson Plans, Assessments, Learning Resources
• Provide  Initial Assessment and  Information,  Advice and  Guidance  for each  individual  to  identify whether the programme is suitable and appropriate for their needs
• Provide an Individual Learning Plan for each learner that will guide them through their individualised training and work placements as well as identifying barriers and issues that require additional support
• Ensure they are challenged and demonstrate progression
• Ensure that regular reviews are held with the learners and recorded on the ILP
• Provide Time Sheets for each learner that demonstrates all Guided Learning Hours are being met
• Ensure all learners are mentored, continually reviewed and assessed with appropriate support being offered when necessary
• To ensure that learner bursaries are applied for and administered efficiently including daily travel payments
• Work closely with TCHC Recruitment Team to ensure that all learners have an appropriate work placement opportunity and are supported, observed and assessed in that placement
• To ensure that eligible learners are regularly receiving free meals in line with the Government legislation applicable at the time
• Liaise and develop work with schools, to provide access to Employability Skills and Functional Skills to young people aged 14 to 16
• To support staff to find progression routes
• To identify and involve appropriate experts and Tutors in student learning to ensure individual stretch and challenge
• To continue to regularly deliver an element of the vocational qualification and to support, where necessary
• Ensure adequate facilities are available to Integrate digital technology which allows students to produce high quality outcomes and promote collaborative learning.

As the Centre Manager you will have responsibility to ensure we achieve the required level of intake of learners throughout the academic year, retain them through their programme of study and support them to achieve a very high level of success, You will be the Deputy designated Safeguarding lead for your Centre, reporting into the Safeguarding Manager.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

Enhanced CRB (DBS) checks will be a requirement for this position.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Construction Tutor (Multi Skills)

Location:

Dunstable

Working Hours:

Term Time 8.30 am to 5.00 pm

1 hour lunch

Tuesday – Friday (4 days)

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

£24k to £28k

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund.

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC Group have now expanded into the Central Bedfordshire and Bedford Borough offering Study programmes and Traineeships from Educational centres based within the local community. From the centres our aim is to support all individuals who wish to undertake further education due either being NEET, requires a nurturing environment to excel, or may have special educational needs that needs supporting for further progress.

You will contribute as an effective collaborator with a new team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement. This role requires you to be creative with ensuring learners are being prepared for the world of work by improving thire skills and qualities while achieving qualifications. Make learning fun, engaging and interesting to ensure consistency with attendance and progress while enabling individauls to achieve.

The Construction Tutor will be creative and engaging to ensure individuals achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager and the Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Candidates will have sound experience and ideally a relevant professional qualification up to Level 3 with experience of teaching mixed ability groups in the subject areas. The successful candidate must have proven industry experience coupled with recent/relevant teaching exposure in Multi Skills (Carpentry, Painting & decorating. Tiling and maintenance). A specialism in a trade would be an advantage.

You should have good communication skills, be able to work both independently and as part of a team and be fully committed to working with young people.

An ability to build trust and rapport with young people is essential

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement

• Maintain a safe learning environment by supporting students in understanding how to keep themselves, and others, safe and notifying safeguarding and management of any risks.
• Deliver outstanding learning, using creative learning strategies that will inspire and engage students to reach their full potential.
• Provide students with academic and pastoral support to help them achieve their goals.
• plan and prepare lessons
• Research and develop new topics, courses and teaching materials.
• Work within a classroom setting and an outdoor facility

• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
• Manage behaviour effectively within sessions ensuring sessions can continue
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence

• Prepare for and attend monthly course reviews with your line manager

• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales

• On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners

• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.

• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for your subject area
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
  
  

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Course Coordinator / Administrator

Location:

Dunstable

Working Hours:

Term Time or Full Time

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

£18,000 - £25,000

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund

TCHC delivers a range programmes for adults and young people on the Study Programme & traineeships aimed at reaching out to young people 16 – 24 years of age who may not have achieved well in education and may have a number of issues that have prevented them from progressing well.

The main objective of TCHC provision is to support these individuals, who are at risk of long-term disengagement, to move into education, training, or employment with training to sustain this outcome. We also want to increase young people’s experience and qualifications so that they can continue in education and successfully find work.

Main Tasks & Responsibilities

To support colleagues and learners to ensure the smooth running of the training centre, maintaining high standards of communication, administration, health, and safety, safeguarding and equality and diversity in compliance with all TCHC procedures and policies and the requirements of Ofsted, awarding bodies and funders.

Management Support

1. Oversee the Dunstable centre in the absence of the Centre Manager
2. To attend quality meetings to contribute to strategies and actions to improve centre operation, against key performance indicators to enable centre development.
3. Implement agreed quality improvement activities and review effectiveness.
4. To participate in meetings to evaluate individual learning plans ensuring effective practice is in use.

Tutor Support

1. Act as Examinations Officer for the Centre and follow JCQ and awarding body guidelines entirely regarding administration of examinations and assessments.
2. Maintain security of confidential materials, controlling access to the safe.
3. Diarise any off site interventions with learners and assist planning including travel arrangements, and ensuring risk assessments have been completed.
4. Assist with the management, and storage of session plans and all appropriate resources including computer, paper and tactile resources.
5. Organise learner registrations, and invigilate computer based testing, ensuring fair and equal access to assessment.
6. Promote inclusive learning and consistently maintain established standards of discipline within the centre.

Reception and Customer Service

1. Be the first point of contact for all visitors and maintain a professional and welcoming reception area.
2. Be the primary first contact for external callers and deal with queries promptly, taking messages and following up to ensure excellent customer service is delivered.
3. Organise promotional events and promote the business of TCHC as appropriate e.g. schools career events/open days/awards ceremony.
4. Maintain noticeboards with accurate and up to date information and guidance, creating effective and attractive displays.
5. Build an effective rapport with learners and report to colleagues any issues which may impact on learning progress.

Administration

1. Lead on administrative requirements of head office and funders, maintaining on site learner records including learner/parent letters, bursary applications and certificate distribution.
2. Learner enrolments and ILRs are accurately complete
3. To ensure that learner bursaries are applied for and administered efficiently including daily travel payments.
4. Organise course marketing and open days.
5. Maintain information requirements of external bodies.
6. Undertake general administrative duties.
7. Manage all ordering of stationary and other resources required to ensure the smooth operation of the centre.
8. Administer petty cash and maintain records.
9. Maintain effective communication with colleagues via email, telephone, and face to face meetings, communicating issues promptly.
10. Follow TCHC general housekeeping procedures.
11. Plan appropriately for any new programme delivery as may be developed to maximise funding opportunities, through effective liaison with colleagues.
12. Maintain centre calendar and notify staff of important events, supporting all deadlines to be met.
13. Undertake any ad hoc tasks as required and be flexible in covering work of team members as and when necessary.
14. Contribute to centre self-assessment and quality improvement processes and propose ideas for continuous quality improvement including improved systems of administration.

Additional Agreed Duties

Polish Translator – To support learners, parents with translation for administration and course needs.

Actively ensure own CPD is kept up to date as per the requirements for your subject area

To Liaise with schools upon delivery of schools programmes

Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level

The post holder will also comply with information and training supplied and we will endeavour to discuss any concerns with their Line Manager.

Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Finance Controller

Location:

 Watford Head Office

Working Hours:

9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Managing Director

Contract Type:

Permanent

Salary Band:

£50k plus depending on qualifications and experience

Purpose of Job

To provide comprehensive financial management, operation and control as well as the provision of management information via internal and external teams and systems. Moreover, to deliver TCHC’s financial duties and statutory accounts and returns effectively and efficiently.

Main Tasks & Responsibilities

• Prepare and submit monthly management accounts within a prescribed and regular time.
• Treasury management on a day-to-day basis; funding, statutory accounts and audit.
• Oversee and supervise grant payments and receipts to include grant account cash and liability reconciliation and invoicing.
• Ensure pension payments are made monthly and all other legislative/financial requirements are met e.g. VAT, Taxation etc.
• Manage day-to-day financial services including bought ledger, financial and capital accounting, income, credit control, accounts payable, accounts receivable, paymaster function and transaction processes to service level agreements.
• Liaise effectively with internal and external auditors.
• Liaise effectively with payroll bureau and HR Department concerning monthly pay and pension’s contributions.
• Lead, motivate, develop and performance manage the Finance Team and provide the necessary support for success.
• Deal with related office matters and ad hoc instructions from directors.
• Ensure effective budget management facilitating optimum use of available resources.
• Ensure there are costs centres set up in agreement with the Directors, shared with Programme Managers and Centre Managers to clearly understand the income and costs associated with their projects and centres to maximise income and limit costs where possible
• Support with tenders with detailed funding models, costing out proposed projects, with staffing and other costs to include in bids to commissioners in the welfare to work, education and justice sectors
• Understand costs and requirements with TUPE on funded projects with commissioners
• Take a proactive approach with communication with the Board and Senior Managers to ensure revenue is generated effectively on projects
• Review and recommend financial and related IT systems to maximize effectiveness and efficiency within the department.
• Maintenance of the Capital Asset Register and record of capital charges.
• Maintain cost effective banking facilities and the principal point of contact with bankers on day-to-day matters.
• Carry out all reasonable duties as instructed by the shareholder Directors.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

The holder of this position must ensure that the company and Company Directors are aware of latest legislative/regulatory requirements in regards to Finance and HR requirements. The holder of this position must ensure that the company and Company Directors are aware of latest legislative /regulatory requirements in regards to Finance and HR requirements.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Dunstable or Bedford

Working Hours:

Full time - 8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

£23k - £28k

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services.

TCHC Group have now expanded into the Central Bedfordshire and Bedford Borough offering Study programmes and Traineeships from Educational centres based within the local community. From the centres our aim is to support all individuals who wish to undertake further education due either being NEET, requires a nurturing environment to excel, or may have special educational needs that needs supporting for further progress.

We are seeking a tutor that can bring a fresh perspective to our new team, to support learner engagement, engender the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey.

You will be responsible for planning and teaching the Functional Skills curriculum, as well as differentiation, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence

• Prepare for and attend monthly subject/learner review meetings with your line manager

• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured

• Ongoing management and administration tasks, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for Functional Skills
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 
• Read and analyse EHCP’s ensuring you identify what learning methods and support are required for all individuals
• Manage individual beahviours across your sessions
• Design and create resources to enhance the learning of all
• Create a nurturing and engaging environment within the centre and all sessions
• Provide feedback for EHCP reviews when required
• Read and identify Ofsted expecrtations and the SEND code of practice.

Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Dunstable or Bedford

Working Hours:

Full time - 8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

£24k - £28k

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services.

TCHC Group have now expanded into the Central Bedfordshire and Bedford Borough offering Study programmes and Traineeships from Educational centres based within the local community. From the centres our aim is to support all individuals who wish to undertake further education due either being NEET, requires a nurturing environment to excel, or may have special educational needs that needs supporting for further progress.

We are seeking a tutor that can bring a fresh perspective to our new team, to support learner engagement, engender the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey.

You will be responsible for planning and teaching the Functional Skills curriculum, as well as differentiation, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
• Prepare for and attend monthly subject/learner review meetings with your line manager
• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured
• Ongoing management and administration tasks, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for Functional Skills
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 
• Read and analyse EHCP’s ensuring you identify what learning methods and support are required for all individuals
• Manage individual beahviours across your sessions
• Design and create resources to enhance the learning of all
• Create a nurturing and engaging environment within the centre and all sessions
• Provide feedback for EHCP reviews when required
• Read and identify Ofsted expecrtations and the SEND code of practice.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Dunstable

Working Hours:

Term Time - 8.30 am to 5.00 pm  (2 days a week)

1 hour lunch

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

FTE - £23k to £28k

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC Group have now expanded into the Central Bedfordshire and Bedford Borough offering Study programmes and Traineeships from Educational centres based within the local community. From the centres our aim is to support all individuals who wish to undertake further education due either being NEET, requires a nurturing environment to excel, or may have special educational needs that needs supporting for further progress.

You will contribute as an effective collaborator with a new team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement. This role requires you to be creative with ensuring learners are being prepared for the world of work by improving thire skills and qualities while achieving qualifications. Make learning fun, engaging and interesting to ensure consistency with attendance and progress while enabling individauls to achieve.

The Horticulture Tutor  will be creative and engaging to ensure individuals achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager and the Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
• Manage behaviour effectively within sessions ensuring sessions can continue
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence

• Prepare for and attend monthly course reviews with your line manager

• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales

• On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners

• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.

• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for your subject area
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 

Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Dunstable

Working Hours:

Term Time

8.30 am to 5.00 pm

1 hour lunch

Monday to Thursday (4 days)

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

FTE £24k to £28k

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund.

TCHC Group have now expanded into the Central Bedfordshire and Bedford Borough offering Study programmes and Traineeships from Educational centres based within the local community. From the centres our aim is to support all individuals who wish to undertake further education due either being NEET, requires a nurturing environment to excel, or may have special educational needs that needs supporting for further progress.

You will contribute as an effective collaborator with a new team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement. This role requires you to be creative with ensuring learners are being prepared for the world of work by improving thire skills and qualities while achieving qualifications. Make learning fun, engaging and interesting to ensure consistency with attendance and progress while enabling individauls to achieve.

The IT Curriculum Tutor will be creative and engaging to ensure individuals achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

To develop and support curriculum delivery across ICT programmes. To support initial assessment, teaching performance, student achievement, attendance and retention, target setting, resource development and other quality measures as required by awarding and inspection bodies and funders.

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Responsible for the delivery of the ICT curriculum at entry levels, level 1 and level 2.
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
• Manage behaviour effectively within sessions ensuring sessions can continue
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
• Prepare for and attend monthly course reviews with your line manager
• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales
• On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners
• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for your subject area
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• Ensure Health and Safety Policy is implemented and maintained.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.
  
  

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Dunstable or Bedford

Working Hours:

Term Time 8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

£16,500 - £19,000

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC Group have now expanded into the Central Bedfordshire and Bedford Borough offering Study programmes and Traineeships from Educational centres based within the local community. From the centres our aim is to support all individuals who wish to undertake further education due either being NEET, requires a nurturing environment to excel, or may have special educational needs that needs supporting for further progress.

The Learning support Assistant will be creative and engaging to ensure individuals of SEND achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager  who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

• Support the creation of individual learning plans.
• Support learners in all lessons and around the centre
• Provide one to one support to learners where necessary
• Act as a key worker to specific learners through their learning
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
• Manage behaviour effectively within sessions ensuring sessions can continue
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
• Complete all required documentation accurately and within agreed timescales
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.

• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for your subject area
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• To take into account the student/s’ special needs and ensure their access to the lesson and its content through appropriate clarification, explanations, equipment and materials.
• To build and maintain successful relationships with student, treat them consistently, with respect and consideration.
• To help promote independent learning.
• To help reinforce learning.
• To assist students with physical needs.
• To help students record work in an appropriate way.
• To develop study and organisational skills.
• To help keep the students on task and to build motivation.
• To model good practice.
• To help build the student/s’ confidence and enhance self-esteem.
• To assist with career events within schools or other establishments as appropriate.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 

1. To have formal and informal meetings with tutors to contribute to planning lessons / activities.
2. To prepare materials and resources.
3. To prepare students beforehand for a task.
4. To work on differentiated activities with identified groups.
5. To support the tutor in implementing specific teaching programmes.
6. To contribute towards delivery and resource development for functional skills in English, Maths and ICT
7. To supervise practical tasks.
8. To carry out structured classroom assessment/ observation and feedback.
9. To be involved in keeping records and evaluating identified students’ progress.

Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Dunstable or Bedford

Working Hours:

Term Time - 8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Thursday

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

FTE - £24k to £28k

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund.

TCHC Group have now expanded into the Central Bedfordshire and Bedford Borough offering Study programmes and Traineeships from Educational centres based within the local community. From the centres our aim is to support all individuals who wish to undertake further education due either being NEET, requires a nurturing environment to excel, or may have special educational needs that needs supporting for further progress.

You will contribute as an effective collaborator with a new team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement. This role requires you to be creative with ensuring learners are being prepared for the world of work by improving thire skills and qualities while achieving qualifications. Make learning fun, engaging and interesting to ensure consistency with attendance and progress while enabling individauls to achieve.

The Multi Skills Employability & Vocational Tutor will be creative and engaging to ensure individuals achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
• Manage behaviour effectively within sessions ensuring sessions can continue
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
• Prepare for and attend monthly course reviews with your line manager
• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales
• On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners
• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for your subject area
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Watford

Working Hours:

9.00 am to 5.30 pm (1-hour lunch),

Monday to Friday.

Reports to:

Managing Director

Contract Type:

Permanent

Salary Band:

£20,000 to £25,000 gross per annum depending on experience

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

TCHC is looking for an enthusiastic PA - Executive Administrator based at our Head Office in Watford to work in a very busy lively environment.

As a personal assistant (PA) you will work closely with the Managing Director on a one-to-one basis and will assist TCHC members of the Board, providing secretarial and administrative support.

The ideal candidate will need to gain an extensive knowledge of the organisation, to know who key personnel are, both external and internal, and to understand the organisation's aims and objectives.

You will be trusted that work will be handled efficiently in the Managing Director absence, therefore discretion and confidentiality are essential attributes for the role.

You will have solid interpersonal skills and your role will be acting as a strong gatekeeper in relation to ensuring that the tasks are completed on time by the Directors.

Please be advised that your role is demanding, and the office can be a noisy environment at times.

Main Tasks & Responsibilities

• Acting as a first point of contact: dealing with correspondence, emails and phone calls.
• Managing diaries and organising meetings and appointments.
• Managing workloads and tasks.
• Booking and arranging travel, transport and accommodation.
• Booking rooms.
• Organising events and conferences.
• Ensuring the Director is reminded of and prepared for important tasks and deadlines.
• Typing, compiling and preparing reports, presentations and correspondence.
• Minute taking during meetings.
• Managing databases and filing systems.
• Implementing and maintaining procedures/administrative systems.
• Liaising with staff, suppliers and clients.
• Liaising with marketing.
• Ordering stationery.
• Raising Purchase Orders
• Working closely with the finance team
• Working closely with all departments and staff
• Collating and filing expenses and timesheets.
• Contract Assurance with the filing and storage of contracts electronically and hard copies
• Support with the Procurement of suppliers and training providers
• Support with the administration and reports from CRM systems.
• Share with partners and sub-contracts allocations and pre contract award notices.
• Maintain HR platforms and producing HR reports for the Senior Management team, such Bright HR and Blip.
• Support HR administration
• Conducting research on behalf of the Team.
• Organising the Director’s personal commitments including travel.
• Typing up letters, reports, emails and other documents
• Printing and photocopy.
• Organising and responding to emails
• Organising task lists and ensuring tasks are followed up and completed
• Helping with interview process
• Drive and have own transport.
• Understanding that the role will be fast paced as there are constant changes
• Need to be flexible with working hours when required
• Need to be flexible with role as the requirements change
• Be able to filter calls and emails that can be dealt with by others
• Use your own initiative to ease the day-to-day tasks
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Travel across the East of England and other areas as required

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Contract Type:

Permanent

Salary Band:

£30,000- £35,000

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships, and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including Apprenticeships, GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London.

Purpose of Job

TCHC delivers a range programmes for adults and young people including the Study Programme & Traineeships aimed at reaching out to young people 16 – 24 years of age who may not have achieved well in education and may have a number of issues that have prevented them from progressing well.

The main objective of TCHC provision is to support these individuals, who are at risk of long-term disengagement, to move into education, training, or employment with training to sustain this outcome. We also want to increase young people’s experience and qualifications so that they can continue in education and successfully find work.

Currently the Study Programme delivered provides young people with a recognised vocational qualification up to level 2 along with an opportunity to re-take GCSEs in English and maths or an access route using Functional Skills. Our new centres will have a focus of supporting individuals who have special educational needs and challenging behaviours ensuring they have the opportunity to progress into employment opportunities.

TCHC delivers a wide range of apprenticeships up to Level 5 to learners of all ages in the workplace. The curriculum is blended learning where on site and digital lessons are provided to upskill learners and improve performance in Employer businesses.

TCHC offers a variety of short courses both funded and commercially by distance, blended and face to face delivery in multiple locations to different groups of people.

The Safeguarding Manager will be an integral role for all parts to drive our safeguarding culture and actively support our staff, volunteers, associates and learners to protect them from harm. They will also act as the Data Protection Officer for the company where full training will be provided.

Key Objectives would be to:

• To provide day to day management of all safeguarding and data protection cases
• To provide strong leadership to our staff, volunteers, associates and learners so they can follow our processes and procedures to keep everyone safe
• To build and extend effective local and/or national relationships that ensure we stay ahead with any new legislation or requirements
• To support the Deputy Head of Safeguarding and Safeguarding Governor with new projects
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
  
  

Main Tasks and Responsibilities

As the Safeguarding Manager you will have responsibility to ensure that TCHC remain compliant and effective in our safeguarding arrangements and you will act as the Designated Safeguarding Lead for the company. The Safeguarding Manager will take on Data Protection responsibilities for the company where full training will be provided.

Strategic

• To meet individual and team KPI’s and targets as set out by TCHC
• To raise the profile of TCHC across the areas we operate in
• To be part of the OFSTED working group, designing and implementing policies and procedures across TCHC to meet OFSTED requirements
• Work with the Marketing team to ensure that any projects are effectively marketed, delivered and case studies developed to support future work.
• To ensure the SEND Code of Conduct is being followed and adhered to.
• Effectively adhere to and implement areas of the education inspection framework within the centre procedures and approaches
  
  

Management

Manage referrals

• refer cases of suspected abuse to the local authority children’s social care as required.
• support staff who make referrals to local authority children’s social care.
• refer cases to the Channel programme where there is a radicalisation concern as required.
• support staff who make referrals to the Channel programme.
• refer cases where a person is dismissed or left due to risk/harm to a child to the Disclosure and Barring Service as required; and refer cases where a crime may have been committed to the Police as required.

Manage people

This role does not involve line management of people.

• ensure that centres have at least one Deputy DSL
• ensure all Deputy DSLs report quickly on safeguarding matters
• follow up on any cases raised with Deputy DSLs
• have overall responsibility for ALL safeguarding cases

 Manage TCHC policy and procedures 

• ensure our policies and procedures are followed
• review and recommend changes to our policies and procedures

Time management

• plan time each month which is protected to engage with local safeguarding partnerships and review threshold guidance
• always keep your outlook calendar updated
• plan and actively support staff in offices and centres by visiting them often

e-Safeguarding software management

• keep up to date with safeguarding news, national guidance, updates and attend webinars
• use the reports function on the e-safeguarding system to identify trends and arrange training events
• implement lesson learnt on the e-safeguarding system to promote good practice
• ensure all cases are managed on the system without delay
• act as an advocate for the e-safeguarding system used
  
  

Operational

Work with others

• work closely with the quality team to ensure that safeguarding provides a good quality of service to all stakeholders and learners
• act as a point of contact with the safeguarding partners.
• liaise with the Director of Safeguarding and Safeguarding Manager to inform them of issues- especially ongoing enquiries under section 47 of the Children Act 1989 and police investigations.
• as required, liaise with the “case manager” and the designated officer(s) at the local authority for child protection concerns in cases which concern a staff member.
• liaise with staff (especially pastoral support staff, IT Technicians, Director of Safeguarding and Safeguarding Manager on matters of safety and safeguarding (including online and digital safety) and when deciding whether to make a referral by liaising with relevant agencies; and
• act as a source of support, advice, and expertise for all staff.

Training

The designated safeguarding lead (and any deputies) should undergo training to provide them with the knowledge and skills required to carry out the role. This training should be updated at least every two years. The designated safeguarding lead should undertake Prevent awareness training. Training should provide designated safeguarding leads with a good understanding of their own role, and the processes, procedures and responsibilities of other agencies, particularly children’s social care, so they:

• understand the assessment process for providing early help and statutory intervention, including local criteria for action and local authority children’s social care referral arrangements.
• have a working knowledge of how local authorities conduct a child protection case conference and a child protection review conference and be able to attend and contribute to these effectively when required to do so;
• ensure each member of staff has access to, and understands, our child protection policy and procedures, especially new and part time staff;
• are alert to the specific needs of children in need, those with special educational needs and young carers
• understand relevant data protection legislation and regulations, especially the Data Protection Act 2018 and the General Data Protection Regulation.
• understand the importance of information sharing, both within TCHC, and with the safeguarding partners, other agencies, organisations and practitioners
• are able to keep detailed, accurate, secure written records of concerns and referrals
• understand and support TCHC with regards to the requirements of the Prevent duty and are able to provide advice and support to staff on protecting children from the risk of radicalisation
• are able to understand the unique risks associated with online safety and be confident that they have the relevant knowledge and up to date capability required to keep children safe whilst they are online
• can recognise the additional risks that children with SEN and disabilities (SEND) face online, for example, from online bullying, grooming and radicalisation and are confident they have the capability to support SEND children to stay safe online
• obtain access to resources and attend any relevant or refresher training courses; and

encourage a culture of listening to children and taking account of their wishes and feelings, among all staff, in any measures that TCHC may put in place to protect them.

In addition to the formal training set out above, their knowledge and skills should be refreshed (this might be via e-bulletins, meeting other designated safeguarding leads, or simply taking time to read and digest safeguarding developments) at regular intervals, as required, and at least annually, to allow them to understand and keep up with any developments relevant to their role.

Raise Awareness

• ensure the child protection policies are known, understood and used appropriately
• ensure the child protection policy is reviewed annually (as a minimum) and the procedures and implementation are updated and reviewed regularly, and work with governing bodies or proprietors regarding thisensure the child protection policy is available publicly and parents are aware of the fact that referrals about suspected abuse or neglect may be made and the role of TCHC in this; and
• link with the safeguarding partner arrangements to make sure staff are aware of any training opportunities and the latest local policies on local safeguarding arrangements.
• help promote educational outcomes by sharing the information about the welfare, safeguarding and child protection issues that children, including children with a social worker, are experiencing, or have experienced, with teaching staff and TCHC management/leadership staff.

Child protection file

Where children leave TCHC (including for in-year transfers) the designated safeguarding lead should ensure their child protection file is transferred to the new provider as soon as possible. This should be transferred separately from the main learner file, ensuring secure transit, and confirmation of receipt should be obtained. In addition to the child protection file, the designated safeguarding lead should also consider if it would be appropriate to share any information with the new provider in advance of a child leaving. For example, information that would allow the new provider to continue supporting victims of abuse and have that support in place for when the child arrives.

Availability

During term time the designated safeguarding lead (or a deputy) should always be available (during business hours) for staff in TCHC to discuss any safeguarding concerns.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

Enhanced CRB (DBS) checks will be a requirement for this position.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Tutor / Course Coordinator

Location:

Bedford

Working Hours:

Full Time

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

£23,000 – £28,000

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund

TCHC delivers a range programmes for adults and young people on the Study Programme & traineeships aimed at reaching out to young people 16 – 24 years of age who may not have achieved well in education and may have a number of issues that have prevented them from progressing well.

The main objective of TCHC provision is to support these individuals, who are at risk of long-term disengagement, to move into education, training, or employment with training to sustain this outcome. We also want to increase young people’s experience and qualifications so that they can continue in education and successfully find work.

Currently the Study Programme delivered provides young people with a recognised vocational qualification up to level 2 along with an opportunity to re-take GCSEs in English and maths or an access route using Functional Skills. Our new centres will have a focus of supporting individuals who have special educational needs and challenging behaviours ensuring they can progress into employment opportunities.

The IT Curriculum Tutor will be creative and engaging to ensure individuals achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

To support colleagues and learners to ensure the smooth running of the training centre, maintaining high standards of communication, administration, health, and safety, safeguarding and equality and diversity in compliance with all TCHC procedures and policies and the requirements of Ofsted, awarding bodies and funders.

Management Support

1. Oversee the Dunstable centre in the absence of the Centre Manager
2. To attend quality meetings to contribute to strategies and actions to improve centre operation, against key performance indicators to enable centre development.
3. Implement agreed quality improvement activities and review effectiveness.
4. To participate in meetings to evaluate individual learning plans ensuring effective practice is in use.

Teaching

• Create effective schemes of works that clearly supports the learning process of individuals
• Responsible for the delivery of the ICT curriculum at entry levels, level 1 and level 2.
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Conduct learner reviews, ensuring targets are set for learner development, progress and ensuring all documentation is record and filed correctly
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• You will be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies

Reception and Customer Service

1. Be the first point of contact for all visitors and maintain a professional and welcoming reception area.
2. Be the primary first contact for external callers and deal with queries promptly, taking messages and following up to ensure excellent customer service is delivered.
3. Organise promotional events and promote the business of TCHC as appropriate e.g. schools career events/open days/awards ceremony.
4. Maintain noticeboards with accurate and up to date information and guidance, creating effective and attractive displays.
5. Build an effective rapport with learners and report to colleagues any issues which may impact on learning progress.

Administration

5. Lead on administrative requirements of head office and funders, maintaining on site learner records including learner/parent letters, bursary applications and certificate distribution.
6. Learner enrolments and ILRs are accurately complete
7. Process paperwork timely and accurately
8. To ensure that learner bursaries are applied for and administered efficiently including daily travel payments
9. Organise course marketing and open days.
10. Maintain information requirements of external bodies.
11. Undertake general administrative duties.
12. Manage all ordering of stationary and other resources required to ensure the smooth operation of the centre.
13. Administer petty cash and maintain records.
14. Maintain effective communication with colleagues via email, telephone, and face to face meetings, communicating issues promptly.
15. Follow TCHC general housekeeping procedures.
16. Plan appropriately for any new programme delivery as may be developed to maximise funding opportunities, through effective liaison with colleagues.
17. Maintain centre calendar and notify staff of important events, supporting all deadlines to be met.
18. Undertake any ad hoc tasks as required and be flexible in covering work of team members as and when necessary.
19. Contribute to centre self-assessment and quality improvement processes and propose ideas for continuous quality improvement including improved systems of administration.

Additional Duties

Actively ensure own CPD is kept up to date as per the requirements for your subject area

In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level

The post holder will also comply with information and training supplied and we will endeavour to discuss any concerns with their Line Manager.

Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

AAT Learning Coach

Location:

Stansted, Watford and other areas as required

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Apprenticeship Manager

Contract Type:

Full-time/Part-time pro rata - fixed term contract

Salary Band:

£26,000 to £33,000 pa depending on qualification level and experience

Purpose of Job

TCHC, an Ofsted Good provider, is currently recruiting for AAT Tutors to deliver and support the delivery of Accountancy and bookkeeping courses.. TCHC delivers a wide range of provision types including: Study Programmes, Apprenticeships, Adult Learning Programmes, DWP Programmes and commercial activity mainly across the east of England but also into the East Midlands and London.

Essential Requirements for the Role

• Must have a teaching qualification such as PTLLS or equivalent
• Must hold an AAT or equivalent qualification
• Confident with 1-1 and group delivery.
• At least 3 year’s experience of successfully working in an accounting role or teaching accounting skills
• Flexible travel as post holder must be able to travel across east, central and South East London
• Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

Main Tasks & Responsibilities

• To deliver AAT / Accountancy qualifications from foundation to advanced levels
• To deliver classroom / group based training to learners, along with field based Assessments in the learners’ place of work.
• Prepare, plan and deliver quality learning and ensure timely and accurate completions in line with company procedures and timescales.
• Provide guidance, support and encouragement to learners throughout their journey.
• Provide progress feedback to learners and provide support to ensure they meet their set goal / target.
• Organise and maintain documentation on learners` progress.
• Be able to support learners to overcome barriers to learning and adapt delivery to meet learner`s needs.
• To support, advise and motivate learners.
• Ensure that all required paperwork, including enrolment forms, learning outcomes forms, awarding body registration forms and course registers, including the tutor’s report and claim forms are completed and returned to the relevant office, within two weeks of the end of the course (It is vital for funding purposes that these documents are received promptly).
• Attend relevant induction and training meetings as required by TCHC.
• Attend Standardisation meetings, internal and external moderation meetings.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Key competencies:

• Confident and professional with the ability to inspire and motivate people.
• Quality driven and prepared to go the extra mile for your learners.
• Excellent organisational skills.

• Ability to work alone and as part of a team
• Accurate progress reports a must
• The ability to work with candidates at all levels to ensure that they successfully complete qualifications

To apply please email your CV and covering letter quoting reference number AATT002 to hr@tchc.net or post to HR, TCHC, 21 Station Road, Watford, WD17 1AP.

Job Title:

Location:

Watford or Stansted are most favourable, we would consider Peterborough, Clacton or Ipswich

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Performance and Implementation Manager

Contract Type:

Permanent

Salary Band:

£21,000 to £26,000 pa

Purpose of Job

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a tutor that can bring a fresh perspective to our existing team, to support learner engagement, embed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey.

You will contribute as an effective collaborator with the existing team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement.

The Employability Tutor will be creative and engaging to ensure individuals achieve their qualification(s). You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence

• Prepare for and attend monthly caseload review meetings with your line manager

• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured

• On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners

• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.

• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for your subject area
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Location:

Various positions:

• Thurrock
• London
• Watford 
• Stansted

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Performance and Implementation Manager

Contract Type:

Permanent

Salary Band:

£22,000 to £27,000 pa

Purpose of Job

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services.

You will bring a fresh perspective to our existing team, to support learner engagement, engender the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey.

You will be responsible for planning and teaching the Functional Skills curriculum, as well as differentiation, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence

• Prepare for and attend monthly caseload review meetings with your line manager

• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured

• On going management and administration tasks, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for Functional Skills
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Location:

Stansted/Watford/Aylesbury

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Communitites Programme Manager

Contract Type:

Fixed Term to 31 December 2021

Salary Band:

£26,000 to £29,000 pa

This project is co-financed by the European Social Fund and the National Lottery Community fund.

Purpose of Job

Deliver BBO/ESF and other funded community programmes for TCHC to targets, outputs and contract requirements. The delivery of the activity will be in line with the overall TCHC strategy.

Successfully manage operational staff in relation to the agreed outcomes.

Collate engagement and output data and report on the progress of the programmes to the Communities Programme Manager and funding bodies. 

Work with the Communities Programme Manager to further develop activity to continue to improve the successful delivery of the programmes, including the overseeing of direct delivery of elements of the programme by TCHC.

Work with all key stakeholders within the programme area to ensure quality of service and overall success of the delivery. 

To meet individual and team monthly KPI’s and targets as set out by TCHC

Main Tasks & Responsibilities

• Meet programme, individual and team targets as set out by the Communities Programme Manager  
• Ensure consistency in the strategic approach adopted by all programmes within TCHC 
• Work effectively with peer Programme Managers to ensure consistency of approach and maximise efficiencies in the delivery, reporting and best practice methods of the programmes 
• Ensure effective reports are produced and presented for the benefit of colleagues, the funding bodies, and other strategic partners on a regular basis, as agreed with Communities Programme Manager 
• Manage the effective collection of all information required for the smooth delivery of the programmes including: 
• Target profiles & allocations, both financial and participants 
• Partner engagement – performance management and effective monitoring of and support to partners 
• Liaise and work with the regional/sub regional stakeholders (this includes but is not exclusive to working with Job Centre Plus, Local Enterprise Partnerships, Community Organisations, Training Provider Networks, and Local Authorities) 
• Work to secure the legacy aim of the partnerships that is better connected to support individuals in communities. 
• Work with the National Lottery to promote the quality and equality of provision for participants engaged in learning / support 
• Ensure quality delivery of provision to meet the needs of each client 
• Work with Marketing Manager to ensure that the programmes are effectively marketed and delivered 
• Ensure that all activity with clients is carried out in a professional and timely manner, to a consistent high quality and that any problems and issues are dealt with to the satisfaction of the client and reported to the Communities Programme Manager 
• Ensure that the appropriate evaluation mechanisms are in place as required by TCHC and the National Lottery 
• Ensure the programmes for which the post holder is responsible, are managed effectively and with proper regard for propriety, value for money and financial controls 
• Provide regular feedback on activity to staff and the Communities Programme Manager with regards to targets etc and to contribute to future business development 
• Ensure that all legislative requirements are observed and adhered to 
• Ensure that all staff are aware of and encouraged to promote the take up by employers and learners of other TCHC products and service 
• Responsible for ensuring quality and service processes, protocols and administration is in place to deliver successful audits both internal and external 
• Deliver advice and or placement activity to support staff as required 
• Collect evaluations and case studies as required by the programmes and agreed with the Communities Programme Manager 
• Work alongside Marketing to develop case studies to support future work 
• Be prepared to help your team deliver as need arises 
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 

Staff Resource Management 

• Operational management responsibility for the programme team 
• Lead and motivate to promote a high performing team 
• Work with other departments to ensure quality, efficiency and VFM 
• Ensure that Individual and team targets are met 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. 

Job Title:

Location:

Aylesbury and Watford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Flexibility required for this contract

Reports to:

Team Manager

Contract Type:

Fixed Term

Salary Band:

£28,000 to £33,000 per annum

Background

This is an employer-facing role which requires engagement with employer hiring managers to understand their recruitment needs and co-design a routeway into employment for Restart Participants. Restart is the new £2.9 billion Restart scheme for Universal Credit claimants (18 years old plus) who have been out of work for at least 12 months. Restart will break down any employment barriers that could be holding them back from finding work and supporting them back into work.

Our ideal candidate must have experience in working with employers to engage them and employer account management. You must also be able to identify new and existing opportunities, take responsibility for generating business leads with potential employers through a range of approaches including telephone contact, face to face meetings, delivering presentations and set up online campaigns working with the group’s marketing and communications team using multiple channels including social media.

Primary Tasks and Responsibilities              

• Work with local employers to identify new and existing job vacancies.
• Take responsibility for generating business leads with potential employers.
• Develop relationships with key stakeholders.

Account management

• Build a core group of employers to support participants
• Maximise the impact of repeat business.
• Keep up to date on changes and developments within the labour market.

Opportunity generation

• Ensure information on vacancies is communicated promptly to the operations teams.
• Work closely with operations teams to ensure that employers have access to the most appropriate individuals for their business.
• Provide the operations teams with sufficient information to inform decision making on matching programme participants with employers.

Quality

• Maintain an employer contact database and keep accurate employer records.
• Ensure all recruitment services are delivered to agreed Key Performance Indicators and targets.
• Undertake regular reporting on the job vacancies secured and outcomes achieved in response.

Skills & Attributes

Essential Skills and Experience

• Recruitment and/or Business to business sales
• Working with external senior managers in an account management capacity.
• Working in a performance target driven environment e.g., recruitment consultant, sales representatives.

Desirable

• Knowledge of employment legislation governing recruitment practices.
• Administration or delivery of recruitment and assessment processes.
• Knowledge of social media utilised for networking and lead generation.
• Working in recruitment, publicly funded services, or other similar sectors
• High level of digital literacy, including strong working knowledge of Microsoft Office applications and web-based communication technologies.
• In-depth knowledge of the local labour market.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances, and these do not form part of the contract of employment.

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

Job Title:

Location:

Dunstable

Working Hours:

Term Time

8.30 am to 5.00 pm

1 hour lunch

Monday to Thursday (4 days)

Reports to:

Centre Manager

Contract Type:

Permanent

Salary Band:

£17,500

TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities. Our core geographical areas of delivery are South East Midlands (SEM), South East (SE) and Greater Cambridgeshire Greater Peterborough (GCGP) Local Enterprise Partnerships and London. 

Purpose of Job

This project is co-financed by the European Social Fund and the National Lottery Community fund

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC Group have now expanded into the Central Bedfordshire and Bedford Borough offering Study programmes and Traineeships from Educational centres based within the local community. From the centres our aim is to support all individuals who wish to undertake further education due either being NEET, requires a nurturing environment to excel, or may have special educational needs that needs supporting for further progress.

You will contribute as an effective collaborator with a new team and be responsible for ensuring all learners are effectively supported across the curriculum. This role requires you to be creative with ensuring learners are being prepared for the world of work by improving their skills and qualities while achieving qualifications. Make learning fun, engaging, and interesting to ensure consistency with attendance and progress while enabling individuals to achieve.

The Trainee Learning Support Assistant will be motivated, creative and engaging to ensure individuals of SEND achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager  who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

As a trainee you will be mentored by a key member of staff and the centre manager, you will be engaged in further learning to ensure you can work towards a qualification while developing your skills.

Main Tasks & Responsibilities

• Support the creation of individual learning plans.
• Support learners in all lessons and around the centre
• Provide one to one support to learners where necessary
• Act as a key worker to specific learners through their learning
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
• Manage behaviour effectively within sessions ensuring sessions can continue
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
• Complete all required documentation accurately and within agreed timescales
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.

• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• To take into account the student/s’ special needs and ensure their access to the lesson and its content through appropriate clarification, explanations, equipment and materials.
• To build and maintain successful relationships with student, treat them consistently, with respect and consideration.
• To help promote independent learning.
• To help reinforce learning.
• To assist students with physical needs.
• To help students record work in an appropriate way.
• To develop study and organisational skills.
• To help keep the students on task and to build motivation.
• To model good practice.
• To help build the student/s’ confidence and enhance self-esteem.
• To assist with career events within schools or other establishments as appropriate.

In relation to the Tutor:

1. To have formal and informal meetings with tutors to contribute to planning lessons / activities.
2. To prepare materials and resources.
3. To prepare students beforehand for a task.
4. To work on differentiated activities with identified groups.
5. To support the tutor in implementing specific teaching programmes.
6. To contribute towards delivery and resource development for functional skills in English, Maths and ICT

Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills and Attributes:

Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

To apply please send your CV and covering letter to hr@tchc.net

TCHC is an equality and diversity employer, and is committed to providing equal opportunities to all employees.

Job Title:

Location:

Herts/Essex - Travel is integral to the job

Working Hours:

9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Head of Apprenticeships

Contract Type:

24-month fixed term/part time

Salary Band:

£23,000 to £27,000 pro rata depending on experience and qualifications

Purpose of Job

ATT/TCHC is looking for enthusiastic and qualified assessors to support the delivery of our range of Apprenticeship Frameworks and Standards in the following areas:

• Level 2 to 4 Business Administration
• Level 2 to 3 Retailer/Retail Team Leader
• Level 2 to 3 Warehousing and Storage/Supply Chain Warehouse Operative
• Level 2 to 3 Customer Service Practitioner/Specialist
• Level 3 Team Leader Supervisor
• Level 5 Operations and Departmental Manager

Your job is to make sure that all learners and Apprentices meet the occupational standards needed to achieve their apprenticeship qualifications and demonstrate the required levels of competence, including the delivery of Functional Skills in Maths and English up to Level 2. This job combines teaching and training duties with the assessment work.

Day to Day Tasks

• Planning and delivering vocational training programmes and workshops
• Observing and assessing candidates in their workplace
• Reviewing and assessing candidate portfolios of evidence using our e-portfolio system
• Delivering Functional Skills in Maths and English at the required levels
• Use CRM and IT assessment tools to monitor and evidence workload and Apprentice progression
• Providing constructive feedback and offering advice and support to meet and exceed the required standards
• Support the learning process through use of learning resources and facilitating workplace on-the-job and off the job training as required
• Plan the assessment process with learners and employers – observe, via remote delivery and learning to record assessment, feedback and complete all relevant documentation
• Engage and coach the learner’s line manager to provide adequate support and guidance needed by the learner during the working day.
• Provide information, advice and guidance throughout the learner’s qualification
• Provide learners with all the relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Signing off the award when all the requirements have been met
• Maintaining records of candidates' progress to ensure deadlines for completion are met
• Working closely with employers, ATT/TCHC training and quality staff and managers
• Working with the ATT/TCHC training and quality staff and managers, to ensure all quality assurance requirements are met, as part of the continuous quality improvement requirements set by awarding organisations and external bodies
• Any other duty which from time to time, may reasonably be required to meet the needs of ATT/TCHC

Education and Experience Level Required

• Qualification as a trainer - PTLLS or other recognised teaching qualification at Level 3 or above
• Level 2 Functional Skills in Maths and English or equivalent
• Minimum Level 3 Award in Assessing Competence in the Workplace (CAVA/TAQA/A1/D32/33)
• Level 3 qualification in occupational area as a minimum - or equivalent
• Level 4 qualification in Internal Quality Assurance of Assessment Processes and Practice (desirable but not essential)

• It is essential that you have at least 3 years’ experience of working within the above sectors and can demonstrate this through time served occupational experience and/or associated qualifications.

You must hold a full UK driving licence, be a confident and able driver and have access to your own vehicle.  DBS checks will be a requirement for this position.

To apply please email hr@tchc.net

Job Title:

Location:

Aylesbury

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

Monday to Friday

Reports to:

Team Manager

Contract Type:

Fixed Term

Salary Band:

£27,900 to £31,000 per annum

Background

The Employment Coach (EC) is a pivotal role in supporting our participants who have been out of work for at least 12 months, to find sustainable employment. The EC will be integral in understanding and supporting participants needs to support a swift return to the labour market. This will include close working and liaison with multiple internal and external stakeholders, to provide tailored support to each participant.

The EC will manage a caseload of participants, ensuring they are supported and challenged appropriately to move towards lasting and meaningful employment. Following a diagnostic assessment, they will work through a comprehensive action plan with the participant to give them additional skills, identify transferrable skills and capabilities and building their confidence to return to sustainable employment.

Primary Tasks and Responsibilities              

• Building effective and positive relationships with participants, working collaboratively and challenging them to identify and overcome any potential barriers preventing them from returning to work.
• Conducting a diagnostics assessment with all referred participants to assess job readiness and the appropriate level of support required on the customer journey throughout time on programme.
• Partnering with the participant to create a comprehensive action plan to identify appropriate career opportunities, identify any employment related barriers and the actions required to progress towards sustainable employment.
• Understanding the internal and external information, advice and guidance available to support participants with debt concerns, mental health conditions or career coaching and signposting as required.
• Ensuring that participants have an up to date and professional CV and, supporting statement and covering letter, tailored appropriately for each application.
• Providing job search support, guiding participants to register on appropriate jobs boards and ensuring their digital profiles are up to date and visible to employers.
• Providing industry specific training and development, based on relevant sector experience.
• Working in partnership with the internal Employer Engagement team and relevant external employment support services to identify appropriate job opportunities.
• Supporting participants in preparing for job interviews, conducting mock interviews and assessment activity.
• To ensure clients have access to workshop / I-Works options based on individual diagnostics and tailored support (inc. health, mental health, transferable skills, job searching, cv writing, interview skills).
• To work with pace and urgency – planning and forecasting ahead and discussing next steps on a weekly / monthly basis.
• Meet and exceed all monthly performance targets and Key Performance Indicators, seeking feedback and input to continuously improve and deliver strong outcomes for our participants and commissioners.
• To maintain quality client records on the database so that they outline the client’s journey on the programme.

Skills & Attributes

• Experience of working in a fast paced, evolving environment with the ability to manage multiple priorities.
• Experience of working in a performance target driven environment, such as business to business sales or equivalent.
• An adept communicator with the ability to persuade, influence and listen to others.
• Ability to be flexible, open, and creative in problem solving.
• Ability to build rapport quickly and adapt to client needs and communication to inspire, motivate and challenge participants.
• Knowledge of the labour market, wider provision, and stakeholders local to the area in which you are applying.
• Able to effectively network to build and maintain effective relationships internally and externally.
• High level digital literacy skills, and data accuracy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies.
• Excellent organisational skills with a demonstrated ability to manage a busy schedule/workload under pressure.
• A strong commitment to personal and professional ongoing development
• Ability to follow and comply with contractual requirements alongside the ability to understand and adhere to GDPR.
• A values led individual who always leads by example.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances, and these do not form part of the contract of employment

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

Job Title:

Location:

Watford or Stansted are most favourable, we would consider Peterborough, Clacton or Ipswich

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Performance and Implementation Manager

Contract Type:

Full-time

Salary Band:

£22,000 to £27,000 pa depending on qualifications

Purpose of Job

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services.

The Leadership and Management Tutor and practitioner will be responsible for planning, teaching related qualifications and the curriculum, and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams or complete assessments.

You will bring a fresh perspective to our existing team, to support learner engagement, embed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence

• Prepare for and attend monthly caseload review meetings with your line manager

• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured

• On going management and administration tasks, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Group at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for leadership and management
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Location:

Field Based/Essex/London/Herts

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Head of Apprenticeships

Contract Type:

Permanent

Salary Band:

£32,000 to £38,000 pa

Purpose of Job

TCHC Group have an exciting opportunity for a qualified and experienced L2, L3 & L4 Rail Technician Apprenticeship Learning Coach/Assessor for apprentices emerging from the Rail Engineering Technician and where possible, Engineering Advanced Technician standards:

https://www.instituteforapprenticeships.org/apprenticeship-standards/rail-engineering-operative/

https://www.instituteforapprenticeships.org/apprenticeship-standards/rail-engineering-technician/

https://www.instituteforapprenticeships.org/apprenticeship-standards/rail-engineering-advanced-technician/

Main Tasks & Responsibilities

Key responsibilities include:

• Delivery of an effective programme of learning in Rail Engineering, and more specifically the above Apprenticeship Standards
• Teaching/Learning and Assessing learners Skills, Behaviours and Knowledge
• To plan, establish and sustain good relationships with all learners and employers
• Contribute to the design and delivery of courses. This may include but not restricted to scheme of work, lesson plans, course material, hand-outs, individual learning plans, reviews and other student related paperwork
• Establish strategies for dealing with poor attendance, punctuality, behaviour and class performance
• Keeping registers and other student information as required by funding rules and for statistical purposes
• Liaise with Line Manager (and other staff members) to ensure a smooth running of the apprenticeships
• Undertake additional work to ensure quality and compliance is met to the highest standards.
• Undertake administrative duties associated with the learning programmes

Education / Qualifications

• L3/4 or above qualification in Rail Engineering
• Must have Teaching qualification (PTLLS or above)
• Must have Assessor qualification (A1, TAQA or equivalent)
• Knowledge and familiarity with Rail Standards/End Point Assessment Requirements

Experience

• Experience working within the Rail Industry
• Proven track record of successful completion of portfolios with success rates
• Competency in completing course compliance documentation in line with ESFA guidelines
• Experience of teaching post-16
• Experience of assessing
• Experience of Ofsted inspections and the Education Inspection Framework

Knowledge

• Knowledge of current policy in the Skills Sector and how this applies

Skills/abilities

• Ability to work independently demonstrating initiative and proactivity
• Excellent interpersonal skills and have the ability to communicate concerns, complex / contentious issues in a diplomatic manner that does not offend or escalate
• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them
• Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible
• Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork
• Good standard of numeracy
• Experience of working with Microsoft Word, PowerPoint, Excel and Outlook

Personal qualities

• Self-motivated and keen to learn
• Ability to adapt and work flexibly when required
• High level of attention to detail and accuracy
• Determination and has the ability to achieve deadlines
• Ability to work as a team member as well as using own initiative
• Be able to work effectively within a multi-disciplinary team and establish relationships across the Company and with outside organisations
• Excellent communication skills and the ability to manage difficult situations
• Problem solving and decision-making skills
• Smart appearance and professional attitude
• Ability to work closely with senior managers and staff at all levels
• Able to demonstrate systematic approaches to work

TCHC is committed to safeguarding children, young people, and vulnerable adults. All appointments are subject to a satisfactory enhanced DBS disclosure

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

(Driving License & access to own vehicle Required)

Job Title:

Location:

Watford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Programme Manager

Contract Type:

Full-time pro rata - fixed term contract

Salary Band:

£22,000 to £27,000 pa depending on qualification level and experience

Purpose of Job

TCHC Group Limited, an Ofsted Good provider, is currently recruiting for Management Tutors to deliver and support the delivery of Team Leading, Management and Leadership courses. TCHC delivers a wide range of provision types including: Study Programmes, Apprenticeships, Adult Learning Programmes, DWP Programmes and commercial activity mainly across the east of England but also into the East Midlands and London.

TCHC is looking for enthusiastic, qualified and experienced management tutors to deliver a variety of awarding body qualifications and short subject courses to employed clients across East, Central and South East London. This could offer great variety as the training can be Management qualifications at Level 2 – Level 5 and tailored commercial courses. Being able to teach Management apprenticeships would be desirable, but not essential.

Assessing course work and submissions to our EQA specialist.

Main Tasks & Responsibilities

• Planning and delivering vocational skills training & workshops with detailed course schedules and lesson plans
• Assessing and marking assignments for Management qualification submissions
• Reviewing and set work via our online portal – learner and client activity.
• Work alongside our quality team to ensure compliance with awarding bodies
• Provide regular activity reports for line managers.
• Any other duty which from time to time, may reasonably be required to meet contract needs.
• Flexible travel as post holder must be able to travel across east, central and South East London 
• Satisfactorily meeting TCHC’s employment checks – a Disclosure and Barring Service Check (including any relevant overseas checks), health assessment, references, qualifications and legal entitlement to work in the UK
• Use CRM and IT assessment tools to monitor and evidence workload and learner progress.
• Providing constructive feedback and offering advice and support to meet and exceed the required standards
• Signing off the award when all the requirements have been met
• Maintaining records of candidates' progress to ensure deadlines for completion are met
• Working closely with employers, to provide feedback on progress.

Education Level Requirements for this Role

• Management Qualification as a trainer or other recognised teaching qualification at Level 3 or above
• Level 2 Functional Skills in Maths and English or equivalent

• NVQ Level 3 qualification in occupational area as a minimum

Experience Level Required

It is essential that you have at least 3 years’ experience of successfully working within a Management role or teaching management skills. 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

To apply please email your CV and covering letter quoting reference number ILMT002 to hr@tchc.net or post to HR, TCHC, 21 Station Road, Watford, WD17 1AP.

Job Title:

Location:

Travel across East London and Essex

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Head of Quality Assurance

Contract Type:

Perm/Part-time/Associate contract

Salary Band:

Competitive

Purpose of Job

TCHC Group is an OFSTED Grade 2 private training provider primarily operating within the six counties of the East of England. We have direct funding from the Education and Skills Funding Agency (ESFA) providing Apprenticeships, Traineeships, Study Programme, Adult Programmes and other bespoke training programmes.

We are looking for an experienced Internal Quality Assurer (IQA) who will, working alongside existing IQA staff, support all the TCHC Group delivery working across different programs and provision to ensure that Learning Coaches are working to the highest of standards and meeting all the requirements to successfully achieve their learners on programme. We are specifically looking for an IQA,who is competent to sample some the following subjects and levels:

• Rail Engineering Operative Level 2
• Rail Engineering Technican Level 3
• Rail Engineering Advanced Technican Level 4

Our delivery teams are professional, highly qualified and experienced, recognised by our awarding organisations by giving us Direct Claim Status for most of our qualifications. Our External Quality Assurers continually praise our delivery teams and internal quality processes and we want to build on this quality, so we can become a Grade 1 OFSTED provider.

Travel is essential for this role.

Main Tasks & Responsibilities

As an IQA you are required to carry out the following duties in the context of TCHC’s policies and practices, particularly Safeguarding, Prevent, Equality and Diversity, Health and Safety and Data Protection:

• Work with the Head of Quality Assurance to ensure the Quality Assurance (QA) strategy is fully implemented across the TCHC Group in terms of, but not restricted to; IQA Sample Planning, Standardisation, Observations of Teaching, Learning and Assessment, Site Support Visits, Coaching, CPD and Customer Service Calls to include invigilation
• Compile and maintain IQA Sampling Plans to cover all Trainers and Assessors/Learning Coaches and Qualifications
• Carry out and record appropriate Formative/Summative IQA duties according to the QA strategy
• Provide all requested reports to inform the Head of Quality Assurance and other Senior Managers and Directors of IQA activity
• Arrange and facilitate appropriate Standardisation activities and liaise with management for additional coaching and training activities when required
• Advise and guide Trainers and Assessors/Learning Coaches on how to deliver programmes to ensure timely achievement of Qualifications, Frameworks and Standards to awarding body requirements
• Monitor and amend progress indicators as required and provide Trainer and Assessor/Learning Coaches evaluations to support Performance Management
• Disseminate best practice through coaching and standardisation, incorporating latest information from awarding organisations and senior management. Including, utilisation of Schemes of Work
• Ensure all appropriate paperwork, documents, online systems are utilised efficiently and stored in a safe and secure manner in accordance with GDPR.
• Attend External Quality Assurance (EQA) visits as required and follow up on any actions and recommendations to achieve/maintain Direct Claim Status
• Support the implementation on the Apprenticeship Standards including End Point Assessment (EPA)
• Any other duty which, from time to time, may reasonably be required to meet the needs of the TCHC Group.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Enhanced DBS checks will be a requirement for this position.

Job Title:

Location:

Various positions:

• Ipswich
• Watford (with travel to East of England)

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Performance and Implementation Manager

Contract Type:

Permanent

Salary Band:

£23,000 to £27,000 pa

Purpose of Job

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a tutor that can bring a fresh perspective to our existing team, to support learner engagement, engender the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey.

You will contribute as an effective collaborator with the existing team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

The post-holder will be competent to deliver one or more of the following at level 2 or higher:

• Business Administration*
• Business Enterprise
• Business Improvement skills
• Customer Service*
• Functional Skills in English/Maths/IT*
• ILM / Human Resources
• Social Media*
• IT / SEO

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence

• Prepare for and attend monthly caseload review meetings with your line manager

• Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured

• On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners

• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.

• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for your subject areas
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Location:

Norfolk/Suffolk/Cambridgeshire/Herts/Essex - Travel is integral to the job

Working Hours:

9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Head of Apprenticeships

Contract Type:

24-month fixed term/part time/associate opportunities 

Salary Band:

£22,000 to £25,000 pro rata depending on qualification level and experience

Purpose of Job

ATT/TCHC is looking for enthusiastic and qualified assessors to support the delivery of our range of Apprenticeship Frameworks and Standards in the following areas:

• Level 2 to 5 Health and Social Care - Care Worker/Lead Adult Care Worker and Adult Management
  
  Your job is to make sure that all learners and Apprentices meet the occupational standards needed to achieve their apprenticeship qualifications and demonstrate the required levels of competence, including the delivery of Functional Skills in Maths and English up to Level 2. This job combines teaching and training duties with the assessment work.

Day to Day Tasks

• Planning and delivering vocational training programmes and workshops
• Observing and assessing candidates in their workplace
• Reviewing and assessing candidate portfolios of evidence using our e-portfolio system
• Delivering Functional Skills in Maths and English at the required levels
• Use CRM and IT assessment tools to monitor and evidence workload and Apprentice progression
• Providing constructive feedback and offering advice and support to meet and exceed the required standards
• Support the learning process through use of learning resources and facilitating workplace on-the-job and off the job training as required
• Plan the assessment process with learners and employers – observe, via remote delivery and learning to record assessment, feedback and complete all relevant documentation
• Engage and coach the learner’s line manager to provide adequate support and guidance needed by the learner during the working day.
• Provide information, advice and guidance throughout the learner’s qualification
• Provide learners with all the relevant policies and regulations to clarify what is expected of them and to ensure their safety
• Signing off the award when all the requirements have been met
• Maintaining records of candidates' progress to ensure deadlines for completion are met
• Working closely with employers, ATT/TCHC training and quality staff and managers
• Working with the ATT/TCHC training and quality staff and managers, to ensure all quality assurance requirements are met, as part of the continuous quality improvement requirements set by awarding organisations and external bodies
• Any other duty which from time to time, may reasonably be required to meet the needs of ATT/TCHC

Education and Experience Level Required

• Qualification as a trainer - PTLLS or other recognised teaching qualification at Level 3 or above
• Level 2 Functional Skills in Maths and English or equivalent
• Minimum Level 3 Award in Assessing Competence in the Workplace (CAVA/TAQA/A1/D32/33)
• Level 3 qualification in occupational area as a minimum - or equivalent
• A Level 3/4 qualification in Internal Quality Assurance of Assessment Processes and Practice (desirable but not essential)

It is essential that you have at least 3 years’ experience of working within the above sectors and can demonstrate this through time served occupational experience and/or associated qualifications.

You must hold a full UK driving licence, be a confident and able driver and have access to your own vehicle.  DBS checks will be a requirement for this position.

To apply please email hr@tchc.net

Job Title:

Location:

Central, East and South East London

Working Hours:

37.5 hours a week - Mon to Sun

5 days a week on a weekly rota 

Reports to:

Core Skills Quality Manager

Contract Type:

Full time

Salary Band:

£25,000 to £28,000 pa depending on qualification level and experience

Purpose of the job

TCHC Group Ltd, an Ofsted Good provider, is currently recruiting for Functional Skills/ESOL Tutors to deliver and support the delivery of English, Maths and ICT. TCHC delivers a wide range of provision types including: Study Programmes, Apprenticeships, Adult Learning Programmes, DWP Programmes and commercial activity mainly across the East of England but also into the East Midlands and London.

As a Functional Skills Tutor you will be responsible for planning and teaching the Functional Skills/ESOL curriculum, as well as differentiation, and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams.

Working with individuals who may present challenges, your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement.

Main Tasks & Responsiblities

• Create effective schemes of works that clearly supports the learning process of individuals.
• Prepare and develop innovative lesson plans, designing and delivering group activities.
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement.
• Manage any behaviour issues that arise.
• Prepare and submit up to date assessments of learners, across all relevant activities.
• Monitor and maintain appropriate paperwork and records of progress and to report all cases of learner sickness and absence.
• Complete review paperwork and record learners' progress
• Provide one to one support to learners where necessary.
• Hold a manageable caseload of learners.
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests.
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes.
• Provide appropriate encouragement, guidance and support to learners to help them progress.

To apply please email hr@tchc.net

Job Title:

Location:

Lakeside Shopping Centre, Thurrock

Working Hours:

37.5 hours a week - Mon to Sun

5 days a week on a weekly rota 

Reports to:

Head of Youth Programmes

Contract Type:

Part time / Full time

Salary Band:

£8.91 an hour 

Background

TCHC are a Grade 2 Good Ofsted Independent Training Provider that have been awarded an ESFA Traineeships contract for 19 – 24 year olds in the West Midlands, East of England and London areas. The post holder will be accountable for maximising and managing the performance of training provision for Traineeships across the organisation. You will ensure all agreed contractual and company targets are achieved through effective leadership of the team and by building an environment in which the company can develop and prosper.

Purpose of Job                  

TCHC delivers a range of programmes for adults and young people who may want to gain further qualifications, build confidence or remove barriers in which they may be facing.

The main objective of TCHC provision is to support these individuals, who are at risk of long-term disengagement, to move into education, training or employment with training to sustain this outcome. We also want to increase individuals experience and qualifications so that they have the opportunity to continue in education and successfully find sustainable work.

Currently TCHC  has a variety of funding streams available to support individuals from different age groups and needs.

Main Tasks and Responsibilities

Working from a base in Lakeside Shopping centre, you will have the opportunity to engage with a wide variety of young people and their parents who are looking for the opportunity to learn and gain skills. This unique setting will be accessible to all and enable young people to access job opportunities as well as educational support. We are looking for someone who has the experience of working with a wide variety of people but more importantly, someone who can motivate and encourage those around them. You will also be responsible for the smooth running of the store in absence of the Store Supervisor by covering shifts if someone calls sick to make sure that the store has enough cover.

You may be responsible to closing and/or opening the store on a rota basis with the Store Supervisor.

Strategic

• To support and successfully maintain all programmes in Lakeside and ensure your colleagues are supported and encouraged to achieve outstanding results in line with the strategic approach adopted by all projects within TCHC
• To meet individual and team KPI’s and targets as set out by TCHC
• Motivate the team to stretch and challenge their learners to achieve high quality outcomes
• Identify future business opportunities and make a positive contribution to their development
• To be part of the OFSTED working group, designing and implementing policies and procedures across TCHC to meet OFSTED requirements
• Work with the Store Supervisor, Head of Youth Programmes and other Team Leaders to ensure that the project is effectively marketed, delivered and case studies developed to support future work.

Management

• To maintain an efficient and welcoming environment which encourages people to come in and look around as well as a working learning centre where people feel safe and encouraged.
• Ensure the hub is staffed adequately at all times, able to organise cover for any unexpected absence
• To ensure appropriate protocols and procedures are in place and being applied to meet OFSTED requirements
• Work closely with the safeguarding team to ensure the safety and wellbeing of learners
• Ensure a very high level of retention and achievement is maintained and delivered
• Work effectively with all colleagues to be a high performing team and ensure that individual and team targets are consistently met and maintained
• Ensure that all activity is carried out in a professional and timely manner, to a consistent high quality and that any problems and issues are dealt with to the satisfaction of the learner and reported to the Head of Youth Programmes.
• Ensure Learner case studies and project evaluations are collected to meet targets as required by the project and agreed with the Head of Youth Programmes.
• Work closely with quality assurance to maintain the quality of work submitted for IQA and attend standardisation meetings
• Ensuring safeguarding and lone working policies and procedures are followed at all times.

Operational

• Ensure that the appropriate evaluation mechanisms are in place as required by TCHC, OFSTED and the funding bodies and ensure that all legislative requirements are observed and adhered to
• To liaise with stakeholders, referral agencies, parents/carers and professional workers to ensure regular attendance and sustained learner participation
• Ensure all course resources are in place such as; Schemes of Work, Lesson Plans, Assessments, Learning Resources
• Provide Initial Assessment and Information, Advice and Guidance for each individual  to  identify whether the programme is suitable and appropriate for their needs
• Provide an Individual Learning Plan for each learner that will guide them through their individualised training and work placements as well as identifying barriers and issues that require additional support
• Ensure they are challenged and demonstrate progression
• Ensure that regular reviews are held with the learners and recorded on the ILP
• Provide Time Sheets for each learner that demonstrates all Guided Learning Hours are being met
• Ensure all learners are mentored, continually reviewed and assessed with appropriate support being offered when necessary
• To ensure that learner bursaries are applied for and administered efficiently including daily travel payments
• Work closely with TCHC Recruitment Team to ensure that all learners have an appropriate work placement opportunity and are supported, observed and assessed in that placement
• To identify and involve appropriate experts and Tutors in student learning to ensure individual stretch and challenge
• Ensure adequate facilities are available to Integrate digital technology which allows students to produce high quality outcomes and promote collaborative learning.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

Enhanced DBS checks will be a requirement for this position.

To apply please email hr@tchc.net

Traineeship:

Locations:

Barking, London
7 Abbey Road, Town Quay Wharf, Barking, IG117Bz

Park Royal, London
1 Concord Business Centre, Concord Road, London, W3 0TJ

• Trainee accountants work with a senior accountant or controller to assist with tasks that will build their knowledge. One of the most common daily duties is inputting income or expense entries into the accounting system that the organization uses.
  
  
• Trainee accountants pay bills, create invoices for the company’s clients, and enter vendor invoices into the system. They are also responsible for administering payroll, accounts receivable, and accounts payable to keep records up-to-date.
  
  
• Data accuracy is an important aspect of this role, so trainee accountants are involved with checking entries for accuracy and making the necessary corrections if they spot anything that’s wrong before filing the documents in the corresponding place.
  
  
• Some trainee accountants are charged with presenting information. They review and summarize client reports and have the opportunity to liaise with other departments at such meetings.
  
  
  • As a trainee accountant, helping colleagues with tasks and administrative duties is an everyday part of the role. This might include helping with asset inventory, cost accounting, or payroll tasks.

Traineeship:

Locations:

Barking, London
7 Abbey Road, Town Quay Wharf, Barking, IG117Bz

Park Royal, London
1 Concord Business Centre, Concord Road, London, W3 0TJ

• Undertake designated administrative duties including organising couriers, making travel. Arrangements, organising functions, data entry and assisting the wider Institute’s administration teams with office admin duties

• General administration duties, e.g. document preparation, photocopying, filing, faxing, emailing, dealing with incoming and outgoing mail
  
  

• Arranging appointments, meeting schedules, booking travel arrangements including the collection and organisation of relevant travel documents, organising functions

• Assist with processing purchase orders and invoices and expense reimbursements. Meeting and greeting visitors. Setting rooms, telecommunication and video conferencing for Meetings and Seminars

• Assist with the coverage of reception and switchboard at either location. Assist with data entry into database. Assisting with the filing and processing of research documents

Traineeship:

Locations:

We are looking for an administrator, to carry out basic support admin with the potential for growth within our busy construction company.

Role requirements:

• Updating spreadsheets
• Saving emails
• Answering the phone
• General internal admin duties

Traineeship:

Locations:

Barking, London
7 Abbey Road, Town Quay Wharf, Barking, IG117Bz

Park Royal, London
1 Concord Business Centre, Concord Road, London, W3 0TJ

• Develop strategy and tactics to address client public affairs needs through paid and organic social & digital media.

• Create, manage, and optimize social and digital media campaigns using Facebook, Instagram, Twitter, LinkedIn, Pinterest, Snapchat, and Google advertising platforms.
  
  

• Conduct keyword and demographic research to inform targeting strategies within contextual advertising campaigns.

• Use analytics tools Crimson Hexagon, Meltwater, and Simply Measured to create dashboards, reports, and other documents to update internal staff and clients as to campaign results.

• Work with team of in-house designers, developers and videographers to develop ads that compel people to take action.

Traineeship:

Locations:

Barking, London
7 Abbey Road, Town Quay Wharf, Barking, IG117Bz

Park Royal, London
1 Concord Business Centre, Concord Road, London, W3 0TJ

• As a trainee, adhering to company procedures and learning new systems is an important part of a sales trainee’s daily tasks. This includes attending company training sessions on products or services and completing study assignments.

• Sales trainees assist customers who are making purchases by providing them with information to help their decision, informing them of sales services and warrantees, and ensuring that the payment procedures are expedited.
  
  

• Sales trainees help sales representations through selecting products or services for customers, answering questions, and checking stock and availability. If a particular product is being pushed, sales trainees will assist in selling these to reach sales targets.

• Depending on the company and type of sales role, sales trainees are also involved in rotating stock and learning about stock control, checking the quantities of products, and updating inventory records.

• Processing payments or maintaining customer details is a key part of the role as a sales trainee, as well as keeping customer preference records up to date. Sales trainees often use computers to input data and need to be comfortable working with computers and software.

Job Title:

Administrator

Location:

Ipswich

Working Hours:

9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Contract Type:

Kickstart

Salary Band:

Purpose of Job

To carry out data inputting and administration tasks to the highest quality to ensure that all records are audit and contract compliant.

Main Duties

• To collate and check all learner forms and make up concise learner files.
• To carry out precise data entry onto all existing and new data systems
• To maintain Excel Spreadsheets
• To liaise with advisers and external partners by telephone and email.
• To chase missing paperwork and trouble shoot to ensure audit compliance.
• To accurately file all learner paperwork in a timely manner.
• To answer telephone enquires relating to the projects
• To work as part of the team in ensuring that systems and processes are adhered to.
• To support Project Manager, as required.
• To carry out learner support where needed.

In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Administrator

Location:

Ipswich

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Contract Type:

Kickstart

Salary Band:

Purpose of Job

To carry out data inputting and administration tasks to the highest quality to ensure that all records are audit and contract compliant.

Main Duties

• To collate and check all learner forms and make up concise learner files.
• To carry out precise data entry onto all existing and new data systems
• To maintain Excel Spreadsheets
• To liaise with advisers and external partners by telephone and email.
• To chase missing paperwork and trouble shoot to ensure audit compliance.
• To accurately file all learner paperwork in a timely manner.
• To answer telephone enquires relating to the projects
• To work as part of the team in ensuring that systems and processes are adhered to.
• To support Project Manager, as required.
• To carry out learner support where needed.

In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Apprenticeships Administrator

Location:

Stansted

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Head of Apprenticeships

Contract Type:

Kickstart

Salary Band:

Purpose of Job

To provide admin support to the team.

Entering learner records on to TCHCs Learner management system.

Complete Funding Application Forms

Providing Information, Advice or Guidance about a range of issues, such as careers, education, equal opportunities and referring learners to specialist agencies as appropriate to their needs

Deliver Education Induction to new learners, including supporting learners through relevant assessments.

Working with Individuals, to draw up Individual Learning Plans as appropriate to their needs, with regards to future employment, training and education and supporting them to achieve these goals through regular reviews

Printing, photocopying and scanning.

Putting together Adviser/Tutor Packs ensuring they are complete and ready for collection/delivery.

Deliver a positive experience to new learners, ensuring they engage with you and the programme.

Achieve the Customer Service Standards required on the programme

Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a learner’s personal circumstances, ambitions and goals.

Assist in the filing of learner records and other TCHC documents.

Ensuring all messages and correspondence are dealt with efficiently and promptly.

General administration duties as required.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Destination Tracking Coordinator

Location:

Stansted

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Contract Type:

Kickstart

Salary Band:

Purpose of Job

The Destination Tracking Coordinator (Coordinator) will be responible for all programme destination tracking across TCHC Group.

The Coordinator will use our management information system to draw down data and keep robost records of ex-learner tracking, they will actively engage with ex-learners over the telephone and e-mail to survey them to find out what they have been doing since leaving a TCHC programme.

The role will be largely administerative, however will involve dealing with ex-learner filing, completing trackers, uploading reports, chasing paperwork and documentation, answering questions and queries and other duties a required.

The post holder will be involved in other administerative work across the company.

We are looking for a motivated individual with an eye detail, excellent administration skills, professional attitude and excellent customer service skills.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Employer Engagement Adviser

Location:

5x Vacancies available in Watford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Contract Type:

Kickstart

Salary Band:

Purpose of Job

The Employer Engagement Adviser (“Adviser”) will identify, and secure Apprenticeship and training starts through business development, engaging with employers and individuals promoting our training offer. The Adviser will actively engage with employers across the geographical area but may be required to work across other geographical areas as required, using a variety of interventions to support employers and participants with their recruitment and skills needs, matching best-fit requirements with the full range of TCHC programmes and contracts to meet their needs.

TCHC offers a range of programmes which include but are not limited to Apprenticeships, Traineeships, Unemployment programmes, Youth and Adult programmes, In-Work Skills Support and Training.  The role will be target driven to develop new business and will entail all aspects of recruitment work from cold calling employers, face-to-face meetings, and account management through to arranging interviews, follow-ups, and feedback. 

Your success will be measured by the number of employer engagements with Apprenticeship, Training starts and outcomes that support TCHC projects. We are looking for a sales-driven individual with an eye for commercial opportunities as well as maximising our government-funded projects.

Job Title:

Finance Administrator

Location:

Watford

Working Hours:

8.30 am to 5.00 pm 

1 hour lunch

Monday to Friday

37.5 hours per week

Contract Type:

Kickstart

Salary Band:

Purpose of Job

We are looking for an individual that has a good eye for detail. Ability to work in a team and on their own initiative. To prepare Monthly Finanacial Claim submissions from Staff to contract specific requiremnets and complete contract claim spreadsheets. To submit Monthly claims to Stanstead BBO Admin team following contract and corporate guidelines to meet set deadlines. Ability to communinicate effectively on the phone, by email and respond to financial queries. To collate and check all staff timesheets and expense s to produce concise claims. To create and maintain excel spreadsheets as required. To accurately store all project paperwork in a timely manner.

Job Title:

Graphic Designer 

Location:

Watford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Digital Content and Media Manager

Salary Band:

Purpose of Job

The Graphic Designer will support the Digital Content & Media Manager across the full spectrum of marketing activities.  These activities include creating graphics for social media, designing marketing materials to support different teams within the business, this will include both print and digital.The Graphic Designer will support the Digital Content & Media Manager across the full spectrum of marketing activities.  These activities include creating graphics for social media, designing marketing materials to support different teams within the business, thi will include both print and digital.
By its nature marketing activity requires the marketing team to interact with and support colleagues right across the organisation.  
The post holder will have a good understanding of design software such as InDesign and Photoshop.

Main tasks and responsiblilites will include: Creating graphics for social media, email campaigns  and our website. Designing print materials such as flyers and posters and event banners/materials when required. Carry out any other related duties as support the requirements of the business.

Job Title:

IAG Adviser & Administrator

Location:

3x Vacancies available in Watford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Contract Type:

Kickstart

Salary Band:

Purpose of Job

To provide admin support to the team.

To complete your Business Administration Apprenticeship programme.

To complete your L2 Certificate in Information Advice or Guidance

Entering learner records on to TCHCs Learner management system.

Complete Funding Application Forms

Providing Information, Advice or Guidance about a range of issues, such as careers, education, equal opportunities and referring learners to specialist agencies as appropriate to their needs

Deliver Education Induction to new learners, including supporting learners through relevant assessments.

Working with Individuals, to draw up Individual Learning Plans as appropriate to their needs, with regards to future employment, training and education and supporting them to achieve these goals through regular reviews

Printing, photocopying and scanning.

Putting together Adviser/Tutor Packs ensuring they are complete and ready for collection/delivery.

Deliver a positive experience to new learners, ensuring they engage with you and the programme.

Achieve the Customer Service Standards required on the programme

Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a learner’s personal circumstances, ambitions and goals.

Assist in the filing of learner records and other TCHC documents.

Ensuring all messages and correspondence are dealt with efficiently and promptly.

General administration duties as required.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Kickstart Administrator

Location:

Watford and Stansted

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Contract Type:

Kickstart

Salary Band:

Purpose of Job

• Identifying potential Kickstart Employers and discussing the service TCHC can offer and sending relevant marketing literature.
• Processing new Kickstart Enquiries uploading onto allocated tracking sheet and preparing for uploads
• Responding to queries and information needed relating to Kickstart Enquiries and ensuring all enquiries are logged as per Kickstart Process
• Tracking Kickstart placements on programme to ensure the training delivery provided by TCHC is being adhered to.
• Carrying out support and mentoring calls with Kickstart Placements
• Generate opportunities through marketing and attend promotional events to raise brand awareness.
• Organising and booking in employer Kickstart placement employees onto training as required through our Kickstart Training Support Packages.
• Contacting employers monthly to collate evidence or support and mentoring in compliance to DWP guidelines.
• Carrying out employer review calls to discuss progression from Kickstart Palcement
• Upselling of all TCHC training and apprenticeship services to exiting and new Kickstart Employers
• Develop the stakeholder base working with the Chambers of Commerce, FSB, CBI, telemarketing, employer hubs and employer networks to meet targets for employer engagement, job outcomes and other contracts deliverables.
• Prepare for and attend monthly caseload review meetings with your line manager and team meetings with colleagues.
• Complete accurate, eligible, and appropriate paperwork for funding evidence requirements of the projects.
• Identify market skills gaps and have a good knowledge of the TCHC services and products to promote the relevant skills and benefits.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Management Information Administrator

Location:

Watford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Contract Type:

Kickstart

Salary Band:

Purpose of Job

The Management Information Administrator will support the Management Information Lead with a range of administration duties.

Fulfil administration duties involving learner qualifications (registrations, certifications, exams). Manage the administration for the E-Portfolio platforms TCHC use (OneFile & EQUAL). Move the Organisation Chart to a new format and keep the chart up to date. Run reports for staff on request. Manage staff access to various sites and platforms. Complete purchase orders. Take query calls from staff. Create, publish, and report on surveys for staff and learners. Flag any potential issues from all facets of the job.

Job Title:

Marketing Assistant

Location:

Watford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Digital Content and Media Manager

Salary Band:

Purpose of Job

The Marketing Assistant will support the Digital Content & Media Manager across the full spectrum of marketing activities. These activities include social media marketing and content creation, direct marketing, website design and development, creation and management of campaign and event programmes.

By its nature marketing activity requires the marketing team to interact with and support colleagues right across the organisation.  

The post holder will have excellent written language skills. He/she will be able to switch the ‘tone’ of their copy according to the audience.

Main tasks and responsiblilites will include: Coordinating marketing activiy across our social channels, creating new content, support with developing marketing materials, assisting with content for email campaigns, carry out any other related duties as support the requirements of the business.

Job Title:

Quality and Safeguarding Co-ordinator

Location:

Watford/Stansted

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Contract Type:

Kickstart

Salary Band:

TCHC is looking for an enthusiastic Quality and Safeguarding Coordinator based at our offices in either Watford or Stansted. Travel is a part of this role when required.

The ideal candidate will have a passion for Quality Assurance or be willing to learn with a keen eye for detail and be a team player.You will be working in a busy environment and you will need to be good at multi-tasking and be able to engage with customers on the phone, face to face and virtually. You will be required to work with the Quality and Safeguarding Teams and others to support with paperwork and Safeguarding queries, errors, and compliance checks.

Training and development will be provided to the successful candidate, there will be a requirement to successfully complete a Safeguarding Designated Person qualification as part of this role which will be paid for by the company.

Main Tasks & Responsibilities: Safeguarding learners, staff, and others: To undertake and pass a Safeguarding Designated Person qualification. Organise Safeguarding meetings, training, and events. Keep a Training record of all Safeguarding learning undertaken. Manage Safeguarding referrals and handle cases for learners, staff, and others. Refer cases to other agencies when required. Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools. Create Safeguarding reports for management. Provide advice and guidance to staff on Safeguarding concerns raised. Raise awareness of Safeguarding and Prevent strategies and policies. Carry out compliance checks. Always maintain confidentiality.

Quality and Compliance: To provide admin support to the Director of Quality and the Quality Manager. To book Partner meetings, training, and events. Undertake compliance checks. To provide programme updates to Partners. To investigate non-conformance and report in line with TCHC policies. Take minutes for meetings when required

General: Follow Data Protection and GDPR regulations and raise awareness of compliance Manage data and information using our management information systems. Ensure all messages and correspondence are dealt with efficiently and promptly.Type up minutes, letters, reports, and other documents – printing, photocopying, and scanning when required. Undergo training as and when required to meet job role requirements.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Enhanced DBS checks will be a requirement for this position.

Job Title:

Partnership and Supply Chain Administrator

Location:

Stansted

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Contract Type:

Kickstart

Salary Band:

Purpose of Job

The Partnership and Supply Chain Coordinator (Coordinator) will assist the Partnership and Supply Chain Manager in maintaining performance and quality of the partnerships with external partners that deliver on TCHC programmes.

The Co-Ordinator  will actively engage with Supply Chain Partners across all geographical areas where our contracts are based, but may be required to work across other geographical areas as required, using a variety of interventions to support the full range of TCHC programmes and contracts to meet their needs.

The role will be largely administerative, however will involve dealing with partners via telephone and email, filing, and completing trackers, minute taking of meetings, uploading reports, chasing paperwork and documentation, answering questions and queries and other duties a required.

We are looking for a motivated individual with an eye detail, excellent administration skills, professional attitude and excellent customer service skills.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Job Title:

Sales and Business Development Assistant

Location:

Watford

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Contract Type:

Kickstart

Salary Band:

Purpose of Job

The Sales and Business Development Assistant will identify, and secure Apprenticeship and training starts through business development, engaging with employers and individuals promoting our training offers.

The Assistant will actively engage with employers across the geographical area but may be required to work across other geographical areas depending on the business needs, using a variety of interventions to support employers and participants with their recruitment and skills needs, matching best-fit requirements with the full range of TCHC programmes and contracts to meet their needs.

TCHC offers a range of programmes which include but are not limited to Apprenticeships, Traineeships, Unemployment programmes, Youth and Adult programmes, In-Work Skills Support and Training.  The role will be target driven to develop new business and will entail all aspects of recruitment work from cold calling employers, face-to-face meetings, and account management through to arranging interviews, follow-ups, and feedback. 

Your success will be measured by the number of employer engagements with Apprenticeship, Training starts and outcomes that support TCHC projects. We are looking for a sales-driven individual with an eye for commercial opportunities as well as maximising our government-funded projects.