VACANCIES
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We've got lots of exciting new opportunities for you to join our TCHC family and become part of our supportive, dedicated and friendly team. At TCHC we care about our employees and your wellbeing is our priority, we like to grow and develop our teams and so you will find all staff have a continuous professional development plan and opportunities to progress within the organisation. |
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Apprenticeships Traineeships |
How to Apply
If you'd like to apply for one of our current openings please fill out the application form by clicking on the button below.
Basildon Centre Vacancies
Learning Support Assistant (Southgate House)
Who we are?
This is an exciting time to join the TCHC Group and work for the Youth Programmes education centres. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation who is friendly, considerate, and honourable in all its services and operations. Most all we believe in working together as team to create opportunities for young people to grow while achieving positive outcomes.
All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.
Who are we looking for?
|
Job Title |
Learning Support Assistant |
|
Location: |
Basildon (Southgate House) |
|
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday 37.5 hours per week. Some flexibility on these hours may be required. |
|
Contract Type: |
Fixed contract (until July 2024) |
|
Reports to: |
Centre Manager |
|
Salary Band: |
£19,000 to £22,500 |
TCHC is looking for a Learning support Assistant who will be creative and engaging to ensure individuals of SEND achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.
Working with individuals who may present challenges, your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Centre manger and Quality Team who is responsible for leading the team to drive up quality and promoting an ethos of continuous improvement.
Qualifications:
- Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), desirable
- Learning support qualification or willing to work towards
- GCSE (or equivalent) in English and maths at grade C or above, essential
Skills syllabus This will include:
- Functional Skills English Entry Level 1 to Level 2
- Functional Skills Maths Entry Level 1 to Level 2
As a learning support assistant, you will be responsible for supporting SEND learners in all subjects undertaken whilst also supporting the tutors.
Working with individuals who may present challenges, who have struggled in education and have learning needs that require creativity and imagination to ensure they can progress and achieve.
Your support will be creative and engaging to help individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement
Main Tasks & Responsibilities
- To have formal and informal meetings with tutors to contribute to planning lessons / activities.
- To prepare materials and resources.
- To prepare students beforehand for a task.
- To work on differentiated activities with identified groups.
- To support the tutor in implementing specific teaching programmes.
- To contribute towards delivery and resource development for functional skills in English, Maths and ICT
- To supervise practical tasks.
- To carry out structured classroom assessment/ observation and feedback.
- To be involved in keeping records and evaluating identified students’ progress Support the creation of individual learning plans.
- Support learners in all lessons and around the centre
- Provide one to one support to learners where necessary
- Act as a key worker to specific learners through their learning
- Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
- Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
- Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
- Manage behaviour effectively within sessions ensuring sessions can continue
- Provide appropriate encouragement, guidance and support to learners to help them progress
- Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
- Complete all required documentation accurately and within agreed timescales
- Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
- Any complaints are raised accordingly in line with TCHC’s Complaints Policy
- Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
- Create conducive learning environments to optimise learners’ journey and support positive outcomes
- Actively ensure own CPD is kept up to date as per the requirements for your subject area
- Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
- To take into account the student/s’ special needs and ensure their access to the lesson and its content through appropriate clarification, explanations, equipment and materials.
- To build and maintain successful relationships with student, treat them consistently, with respect and consideration.
- To help promote independent learning.
- To help reinforce learning.
- To assist students with physical needs.
- To help students record work in an appropriate way.
- To develop study and organisational skills.
- To help keep the students on task and to build motivation.
- To model good practice.
- To help build the student/s’ confidence and enhance self-esteem.
- To assist with career events within schools or other establishments as appropriate.
- In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.
Monitoring and Continual Improvement
- Follow the education inspection framework.
- Undertake regular CPD and record it using company documents.
- Undertake qualifications where suitable as part of your own learning and development.
- Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
- Prepare for and attend monthly caseload review meetings with your line manager
- Prepare for and attend standardisation meetings as instructed by Quality Assurance
- Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
- Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
- Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy
Teamwork
- Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
- Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
- Attend monthly team meetings with line manager to discuss feedback
Awarding bodies/Funders/OFSTED
- Follow all company policies and procedures.
- Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.
- Participate in OFSTED inspections as required.
- Be very familiar with key company policies.
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.
In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process.
An enhanced DBS check with barred list will be a requirement for this position.
It is a criminal offence for those who are barred from working in regulated activity to apply for this role.
Rewards for your hard work
For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:
- Annual leave up to 25 days plus 8 public Bank Holiday
- We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
- When your birthday falls on a working day you will receive this day off at full pay.
- Pension scheme after 3 months you have been employed with us
- Bupa Cash Plan, level 1 paid by the company
- Employee Assistance Programme to access help and support 24 hours a day every day of the year
- Discounted membership for BUPA (subject to the qualifying conditions)
- Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
- Quarterly and annual awards
- Company tools and equipment for the performance of your duties
- Reimbursement of travel expenses
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
How to Apply
To apply please email your CV and covering letter to HR@tchc.net
Learning Support Assistant (Bowlers Croft)
Functional Skills Tutor (Bowlers Croft)
CPCA Vacancies
Associate Work Skills Tutor
Who we are?
This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.
The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help.
Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.
Who are we looking for?
Are you an inspiring individual with a real passion for creating engaging and creative sessions and looking for a rewarding new challenge?
Can you engage and build positive relationships with young people and adults who may have complex needs? Do you feel that people who have not had the best experience of education or employment in the past deserve an opportunity to develop their skills, and abilities to have the best chance to succeed?
Are you enthusiastic, determined, and resilient and have effective communication skills? Can you help others to solve problems by thinking of practical solutions?
We recognise not everyone who has the skills and abilities to carry out this role will have come from an education background and so we would consider candidates who are not fully qualified as per the salary band below, where training would be provided.
We are looking to recruit:
| Job Title: |
Associate Work Skills Tutor |
| Location: | Face to face delivery in Peterborough primarily with small amounts of delivery in Fenland and Cambs. Minimal travel across to other sites for occasional meetings as required |
| Hours: | As and When |
| Contract: | Associate Agreement |
| Reports to: | Head of Partnerships and CPCA Programmes |
|
Pay Rate: |
£120 per day |
What are we looking for?
Qualifications:
- Employability qualification at Level 2 or above or equivalent work experience essential
- Qualified to PTLLS/ CTLLS (or equivalent) essential
- Level 2 Functional Skills qualifications or equivalent in English and maths GCSE grade C or above essential
- Certificate of Education or PGCE qualification, desirable
- TAQA – assessor qualification or similar, desirable.
- IQA qualification desirable
- IAG qualification desirable
Main Tasks & Responsibilities
Key Objectives would be to:
Support groups of people aged 18+ to gain skills to enable them to find, maintain and improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help
As a Tutor you are required to carry out the following duties in the context of TCHC’s policies and practices, particularly Safeguarding, Prevent, Equality and Diversity, Health and Safety and Data Protection:
Teaching & Learning
- Plan, prepare and teach lessons at levels 1 & 2 for customer service and employability programmes.
- Plan and develop SMART appropriate learning plans for individual learners.
- Create engaging schemes of work that demonstrate progression.
- Create engaging lessons that are full of learning and development
- Monitor and assess the achievement of students, and to record and report the development, progress, and attainment of students in accordance with TCHC’s assessment policies and in line with the principles of assessment for Learning.
- Make use of current technology to enhance teaching and learning.
- Be a tutor to an assigned group of students and to carry out the associated academic and pastoral responsibilities as required.
- Implement TCHC’s inclusion and equal opportunity policies.
- Ensure that learning support assistants and visiting speakers are used effectively in the learning environment where applicable.
- Organise and implement trips, guest speakers and events for learning where applicable
Continuing Professional Development
- Ensure your subject knowledge is continuously up to date
- In conjunction with your line manager, take responsibility for personal professional development, keeping up to date with research and developments in teaching pedagogy and changes in the curriculum, which should lead to improvements in teaching and learning.
- Take full advantage of any relevant training and development available and undertake any necessary professional development as identified in TCHC’s self-assessment review and action plans.
- Be a reflective practitioner, evaluating and improving own practice to take teaching and learning forward.
- Maintain a professional CPD record
- Under guidance from your Line Manager, participate in a full induction programme
Administration
- Implement the TCHC assessment, recording and reporting procedures.
- Keep an accurate register of participants in accordance with TCHC policy.
- Track progress of learners using TCHC’s monitoring systems both on programme and after leaving
- Update your learner files daily
- Set SMART targets for students
- Conduct 1-1 progress reviews of qualifications and personal skills
- Participate in appropriate meetings with colleagues, and agencies for the benefit of the learners.
- Participate in events/open days as required.
- Support absent colleagues as required.
- Liaise with employers and other outside agencies.
Monitoring and Continual Improvement
- Follow the OFSTED education inspection framework and contribute to the company self-assessment process.
- Undertake regular CPD and record it using company documents.
- Undertake qualifications where suitable as part of your own learning and development.
- Take proactive approaches to ensure Safeguarding and Prevent is embedded into your delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
- Prepare for and attend monthly caseload review meetings with your line manager
- Prepare for and attend standardisation meetings as instructed by Quality Assurance
- Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
- Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
- Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy
Teamwork
- Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
- Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners and promote our programmes
- Attend monthly team meetings with line manager to discuss feedback
Awarding Organisations/Funders/OFSTED
- Follow all company policies and procedures.
- Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.
- Participate in OFSTED inspections as required.
- Be very familiar with key company policies.
Safeguarding & Prevent
- Ensure all safeguarding & Prevent policies and procedures are adhered to
- Ensure reporting procedures are followed
- Work with your Manager/Designated Safeguarding Lead to gather information if you are required to
- Raise concerns immediately for the learner’s welfare
Health and Safety
- Comply with procedures on all matters concerning health, safety and welfare.
- Undertake risk assessment strategies for the programme area in relation to teaching and learning.
- Take responsibility for personal health, safety and welfare and that of others who may be affected by your actions or inactions.
Note: These responsibilities serve as an initial outline for the tasks that the post holder will initially be expected to perform. Changes may occur over time to accommodate evolving job requirements and adapt to shifting circumstances.
Furthermore, given the dynamic nature of our operational environment, it is crucial for individuals in these roles to demonstrate flexibility and a willingness to travel to different work locations. This outline represents an initial plan and will be subject to periodic review as part of our Continuous Professional Development process.
Confidentiality
The individual in this role is responsible for upholding the confidentiality of information pertaining to clients, staff, and other stakeholders. Certain aspects of their work involve handling confidential information, which should not be disclosed to individuals outside the scope of their official duties. It is imperative that the post holder consistently always adheres to the provisions of the General Data Regulation Act.
Safeguarding, Prevent & Equal Opportunities
TCHC is dedicated to promoting equal opportunities and preventing discrimination for everyone. Our commitment extends to adhering to Safer Recruitment Policies, safeguarding practices, complying with the Prevent Duty, and advocating for the well-being of children, youth, and adults. In pursuit of our dedication, we will continuously enhance and refine our robust safeguarding processes and procedures, fostering a culture of safeguarding among our team members and volunteers.
Pre-employment checks
The company also conducts an internal online search on social media platforms in accordance with the Keeping Children Safe in Education guidance. Should any pertinent information arise from this search, it will be discussed with the applicant as part of the recruitment process.
Please note that upon a successful job offer, the company performs digitalised right-to-work checks and initiates DBS applications through an external service provider. An enhanced DBS check, including the barred list, is mandatory for this role.
How to Apply
To apply please email your CV and cover letter to HR@tchc.net
Peterborough Centre Vacancies
Learning Support Assistant
Who we are?
This is an exciting time to join the TCHC Group and work for the Youth Programmes education centres. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation who is friendly, considerate, and honourable in all its services and operations. Most all we believe in working together as team to create opportunities for young people to grow while achieving positive outcomes.
All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.
Who are we looking for?
|
Job Title |
Learning Support Assistant |
|
Location: |
Peterborough |
|
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday 37.5 hours per week. Some flexibility on these hours may be required. |
|
Contract Type: |
Fixed contract (until July 2024) |
|
Reports to: |
Centre Manager |
|
Salary Band: |
£19,000 to £22,500 |
TCHC is looking for a Learning support Assistant who will be creative and engaging to ensure individuals of SEND achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.
Working with individuals who may present challenges, your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Centre manger and Quality Team who is responsible for leading the team to drive up quality and promoting an ethos of continuous improvement.
Qualifications:
- Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), desirable
- Learning support qualification or willing to work towards
- GCSE (or equivalent) in English and maths at grade C or above, essential
Skills syllabus This will include:
- Functional Skills English Entry Level 1 to Level 2
- Functional Skills Maths Entry Level 1 to Level 2
As a learning support assistant, you will be responsible for supporting SEND learners in all subjects undertaken whilst also supporting the tutors.
Working with individuals who may present challenges, who have struggled in education and have learning needs that require creativity and imagination to ensure they can progress and achieve.
Your support will be creative and engaging to help individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement
Main Tasks & Responsibilities
- To have formal and informal meetings with tutors to contribute to planning lessons / activities.
- To prepare materials and resources.
- To prepare students beforehand for a task.
- To work on differentiated activities with identified groups.
- To support the tutor in implementing specific teaching programmes.
- To contribute towards delivery and resource development for functional skills in English, Maths and ICT
- To supervise practical tasks.
- To carry out structured classroom assessment/ observation and feedback.
- To be involved in keeping records and evaluating identified students’ progress Support the creation of individual learning plans.
- Support learners in all lessons and around the centre
- Provide one to one support to learners where necessary
- Act as a key worker to specific learners through their learning
- Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
- Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
- Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
- Manage behaviour effectively within sessions ensuring sessions can continue
- Provide appropriate encouragement, guidance and support to learners to help them progress
- Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
- Complete all required documentation accurately and within agreed timescales
- Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
- Any complaints are raised accordingly in line with TCHC’s Complaints Policy
- Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
- Create conducive learning environments to optimise learners’ journey and support positive outcomes
- Actively ensure own CPD is kept up to date as per the requirements for your subject area
- Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
- To take into account the student/s’ special needs and ensure their access to the lesson and its content through appropriate clarification, explanations, equipment and materials.
- To build and maintain successful relationships with student, treat them consistently, with respect and consideration.
- To help promote independent learning.
- To help reinforce learning.
- To assist students with physical needs.
- To help students record work in an appropriate way.
- To develop study and organisational skills.
- To help keep the students on task and to build motivation.
- To model good practice.
- To help build the student/s’ confidence and enhance self-esteem.
- To assist with career events within schools or other establishments as appropriate.
- In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.
Monitoring and Continual Improvement
- Follow the education inspection framework.
- Undertake regular CPD and record it using company documents.
- Undertake qualifications where suitable as part of your own learning and development.
- Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
- Prepare for and attend monthly caseload review meetings with your line manager
- Prepare for and attend standardisation meetings as instructed by Quality Assurance
- Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
- Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
- Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy
Teamwork
- Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
- Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
- Attend monthly team meetings with line manager to discuss feedback
Awarding bodies/Funders/OFSTED
- Follow all company policies and procedures.
- Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.
- Participate in OFSTED inspections as required.
- Be very familiar with key company policies.
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.
In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process.
An enhanced DBS check with barred list will be a requirement for this position.
It is a criminal offence for those who are barred from working in regulated activity to apply for this role.
Rewards for your hard work
For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:
- Annual leave up to 25 days plus 8 public Bank Holiday
- We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
- When your birthday falls on a working day you will receive this day off at full pay.
- Pension scheme after 3 months you have been employed with us
- Bupa Cash Plan, level 1 paid by the company
- Employee Assistance Programme to access help and support 24 hours a day every day of the year
- Discounted membership for BUPA (subject to the qualifying conditions)
- Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
- Quarterly and annual awards
- Company tools and equipment for the performance of your duties
- Reimbursement of travel expenses
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
How to Apply
To apply please email your CV and covering letter to HR@tchc.net
Quality Vacancies
Hospitality & Catering IQA Associate July 2023
Who are we?
This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.
The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help.
Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.
Who are we looking for?
TCHC is looking for passionate and qualified Hospitality & Catering IQA Associate to ensure that we have an experienced person who can quality assure the qualifications we provide.
|
Job Title |
Hospitality & Catering IQA Associate |
|
Location: |
Dunstable and other locations are required |
|
Contract Type Options: |
Associate Agreement |
|
Reports to: |
Curriculum and Quality Manager |
|
Salary Band: |
Associate rate £120 per day or £60 per half day |
Who are we looking for?
Qualifications:
- 603/6506/7 Level 1 Award in Hospitality and Catering
We are looking for an experienced Internal Quality Assurer (IQA) who will, working alongside existing IQA staff, support all the TCHC Group delivery working across different programs and provision to ensure that Learning Coaches/Tutors are working to the highest of standards and meeting all the requirements to successfully achieve their learners on programme.
Travel is essential for this role.
Main Tasks & Responsibilities
Work with the Quality Manager to ensure the Quality Assurance (QA) strategy is fully implemented across the TCHC Group in terms of, but not restricted to; IQA Sample Planning, Support Visits, Coaching etc.
As an IQA you are required to carry out the following duties in the context of TCHC’s policies and practices, particularly Safeguarding, Prevent, Equality and Diversity, Health and Safety and Data Protection:
Monitoring and Continual Improvement
- Undertake regular CPD and record it using company documents.
- Check Schemes of Works as required.
- Attend any training and meetings as required including external events.
- Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
- Ensure that quality cycles are followed.
Sampling
- Carry out customer service calls to learners and employers to gain feedback on the quality of education they receive.
- Maintain IQA Sampling Plans to cover all qualifications and teaching staff.
- Carry out regular summative and formative sampling as required.
Support
- Provide teaching staff with recorded support based on their training needs.
Awarding bodies/Funders/OFSTED
- Follow all company policies and procedures.
- Be familiar with and research updates to qualification specifications and handbooks for subjects quality assured.
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.
In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process.
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
An enhanced DBS check with barred list will be a requirement for this position.
How to Apply
For a full job description and to apply please email HR@tchc.net
Restart Scheme Vacancies
Employment Coach
Who we are?
This is an exciting time to join the TCHC Group and work on the Restart Programme we deliver across Aylesbury Vale. TCHC Group, established 18 years ago, delivers adult skills; employability; youth study programmes; community programmes and apprenticeships. In 2021, we commenced work on the governments Restart Programme supporting unemployed residents across Aylesbury Vale to return to employment. TCHC staff work to achieve our company vision to ‘Successfully improve the lives of the individuals we work with’ and our Restart Team have so far supported over 200 unemployed people into employment.
Who are we looking for?
Do you want to help people change their lives?
Are you passionate about helping people breakdown barriers or blockers to success to get to where they want to be?
Are you target driven and want to achieve your goals?
We are looking to recruit:
|
Job Title |
Employment Coach |
|
Location: |
Aylesbury |
|
Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday 37.5 hours per week. Some flexibility on these hours may be required. |
|
Contract Type: |
Fixed Term
|
|
Salary Band: |
£31,000 per annum |
What are we looking for?
TCHC is looking for a passionate individual to work with our Restart Programme participants who have been out of work for at least 12 months, to find sustainable employment. The ECs role is to identify and support any barriers to employment that participants may have; agree solutions to resolve barriers and conduct work focussed activities to ensure participants enter work within a 12-month period of starting on the programme.
The EC will manage a caseload of participants, ensuring they are supported and challenged appropriately to move towards lasting and meaningful employment. Following a diagnostic assessment, they will work through a comprehensive action plan with the participant to give them additional skills, identify transferrable skills and capabilities and building their confidence to return to sustainable employment.
Main Tasks & Responsibilities
- Building effective and positive relationships with participants, working collaboratively and challenging them to identify and overcome any potential barriers preventing them from returning to work.
- Conducting a diagnostics assessment with all participants to assess job readiness and the appropriate level of support required on the customer journey throughout time on programme.
- Partnering with the participant to create a comprehensive action plan to identify appropriate career opportunities, identify any employment related barriers and the actions required to progress towards sustainable employment.
- Understanding the internal and external information, advice and guidance available to support participants with debt concerns, mental health conditions or career coaching and signposting as required.
- Ensuring that participants have an up to date and professional CV and, supporting statement and covering letter, tailored appropriately for each application.
- Providing job search support, guiding participants to register on appropriate jobs boards and ensuring their digital profiles are up to date and visible to employers.
- Providing industry specific training and development, based on relevant sector experience.
- Working in partnership with the internal Employer Engagement team and relevant external employment support services to identify appropriate job opportunities.
- Supporting participants in preparing for job interviews, conducting mock interviews and assessment activity.
- To ensure clients have access to workshop options based on individual diagnostics and tailored support (inc. health, mental health, transferable skills, job searching, cv writing, interview skills).
- To work with pace and urgency – planning and forecasting ahead and discussing next steps on a weekly / monthly basis.
- Meet and exceed all monthly performance targets and Key Performance Indicators, seeking feedback and input to continuously improve and deliver strong outcomes for our participants and commissioners.
- To maintain quality client records on the database so that they outline the client’s journey on the programme.
- Be responsible for promoting and safeguarding (including Prevent) the welfare of all participants for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
Skills & Attributes
- Experience of working in welfare to work – or in similair performance target driven environments, such as recruitment, business to business sales or equivalent
- Experience of working in a fast paced, evolving environment with the ability to manage multiple priorities.
- An adept communicator with the ability to persuade, influence and listen to others.
- Ability to be flexible, open, and creative in problem solving.
- Ability to build rapport quickly and adapt to client needs and communication to inspire, motivate and challenge participants.
- Knowledge of the labour market, wider provision, and stakeholders local to the area in which you are applying.
- Able to effectively network to build and maintain effective relationships internally and externally.
- High level digital literacy skills, and data accuracy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies.
- Excellent organisational skills with a demonstrated ability to manage a busy schedule/workload under pressure.
- A strong commitment to personal and professional ongoing development
- Ability to follow and comply with contractual requirements alongside the ability to understand and adhere to GDPR.
- A values led individual who always leads by example.
Qualifications
- GCSE (or equivalent) in English and maths at grade C or above, essential
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.
An enhanced DBS check will be a requirement for this position.
Rewards for your hard work
For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:
- Annual leave up to 25 days plus 8 public Bank Holiday
- When your birthday falls on a working day you will receive this day off at full pay.
- Pension scheme after 3 months you have been employed with us
- Bupa Cash Plan, level 1 paid by the company
- Employee Assistance Programme to access help and support 24 hours a day every day of the year
- Discounted membership for BUPA (subject to the qualifying conditions)
- Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
- Quarterly and annual awards
- Company tools and equipment for the performance of your duties
- Reimbursement of travel expenses
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
How to Apply
To apply please email your CV and covering letter to HR@tchc.net
Thurrock Centre Vacancies
Learning Support Assistant
Who we are?
This is an exciting time to join the TCHC Group and work for the Youth Programmes education centres. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation who is friendly, considerate, and honourable in all its services and operations. Most all we believe in working together as team to create opportunities for young people to grow while achieving positive outcomes.
All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.
Who are we looking for?
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Job Title |
Learning Support Assistant |
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Location: |
Thurrock |
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Working Hours: |
8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday 37.5 hours per week. Some flexibility on these hours may be required. |
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Contract Type: |
Fixed contract |
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Reports to: |
Centre Manager |
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Salary Band: |
£19,000 to £22,500 |
TCHC is looking for a Learning support Assistant who will be creative and engaging to ensure individuals of SEND achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.
Working with individuals who may present challenges, your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Centre manger and Quality Team who is responsible for leading the team to drive up quality and promoting an ethos of continuous improvement.
Qualifications:
- Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), desirable
- Learning support qualification or willing to work towards
- GCSE (or equivalent) in English and maths at grade C or above, essential
Skills syllabus This will include:
- Functional Skills English Entry Level 1 to Level 2
- Functional Skills Maths Entry Level 1 to Level 2
As a learning support assistant, you will be responsible for supporting SEND learners in all subjects undertaken whilst also supporting the tutors.
Working with individuals who may present challenges, who have struggled in education and have learning needs that require creativity and imagination to ensure they can progress and achieve.
Your support will be creative and engaging to help individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement
Main Tasks & Responsibilities
- To have formal and informal meetings with tutors to contribute to planning lessons / activities.
- To prepare materials and resources.
- To prepare students beforehand for a task.
- To work on differentiated activities with identified groups.
- To support the tutor in implementing specific teaching programmes.
- To contribute towards delivery and resource development for functional skills in English, Maths and ICT
- To supervise practical tasks.
- To carry out structured classroom assessment/ observation and feedback.
- To be involved in keeping records and evaluating identified students’ progress Support the creation of individual learning plans.
- Support learners in all lessons and around the centre
- Provide one to one support to learners where necessary
- Act as a key worker to specific learners through their learning
- Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
- Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
- Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
- Manage behaviour effectively within sessions ensuring sessions can continue
- Provide appropriate encouragement, guidance and support to learners to help them progress
- Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
- Complete all required documentation accurately and within agreed timescales
- Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
- Any complaints are raised accordingly in line with TCHC’s Complaints Policy
- Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
- Create conducive learning environments to optimise learners’ journey and support positive outcomes
- Actively ensure own CPD is kept up to date as per the requirements for your subject area
- Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
- To take into account the student/s’ special needs and ensure their access to the lesson and its content through appropriate clarification, explanations, equipment and materials.
- To build and maintain successful relationships with student, treat them consistently, with respect and consideration.
- To help promote independent learning.
- To help reinforce learning.
- To assist students with physical needs.
- To help students record work in an appropriate way.
- To develop study and organisational skills.
- To help keep the students on task and to build motivation.
- To model good practice.
- To help build the student/s’ confidence and enhance self-esteem.
- To assist with career events within schools or other establishments as appropriate.
- In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.
Monitoring and Continual Improvement
- Follow the education inspection framework.
- Undertake regular CPD and record it using company documents.
- Undertake qualifications where suitable as part of your own learning and development.
- Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
- Prepare for and attend monthly caseload review meetings with your line manager
- Prepare for and attend standardisation meetings as instructed by Quality Assurance
- Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
- Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
- Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy
Teamwork
- Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
- Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
- Attend monthly team meetings with line manager to discuss feedback
Awarding bodies/Funders/OFSTED
- Follow all company policies and procedures.
- Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.
- Participate in OFSTED inspections as required.
- Be very familiar with key company policies.
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.
In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process.
An enhanced DBS check with barred list will be a requirement for this position.
It is a criminal offence for those who are barred from working in regulated activity to apply for this role.
Rewards for your hard work
For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:
- Annual leave up to 25 days plus 8 public Bank Holiday
- We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
- When your birthday falls on a working day you will receive this day off at full pay.
- Pension scheme after 3 months you have been employed with us
- Bupa Cash Plan, level 1 paid by the company
- Employee Assistance Programme to access help and support 24 hours a day every day of the year
- Discounted membership for BUPA (subject to the qualifying conditions)
- Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
- Quarterly and annual awards
- Company tools and equipment for the performance of your duties
- Reimbursement of travel expenses
This is an initial outline and will be reviewed as part of our Continuous Professional development process.
How to Apply
To apply please email your CV and covering letter to HR@tchc.net
