Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation who is friendly, considerate, and honourable in all its services and operations. Most all we believe in working together as team to create opportunities for young people to grow while achieving positive outcomes.

All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.

Who are we looking for?

We are looking to recruit

Job Title	MIS Officer
Location:	Watford
Working Hours:	8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday 37.5 hours per week.  Some flexibility on these hours may be required.
Contract Type Options:	Part-time pro rata Full-time Freelance
Salary Band:	£23k-£27k

 

What are we looking for?

TCHC is looking for an experienced MIS Officer to really take the lead on our systems and work with our teams to make sure they have the data they need.

Your job is to make sure that our systems, information, and data are maintained and to work with teams to support them in collating and presenting information including analysis of data.

 

Qualifications:

• Level 2 Functional Skills qualifications or equivalent in ICT  
• GCSE (or equivalent) in English and Maths at grade C or above, essential

 

Main Tasks & Responsibilities

• Maintaining, processing, and presenting accurate data via the MIS
• The management and development of data, MIS systems and procedures
• Provide training on data and the MIS
• Assist with the delivery and monitoring of key operational targets
• Cleansing data for accuracy to ensure reports are correct

Awarding bodies

• Register learners for their qualification

• Book exams including end-point assessment exams such as Functional Skills, AAT, BCS
• Submit learner certificate claims
• Check certificates both paper and electronic as they arrive, dispatch to learner and record on internal tracker
• Keep our apprenticeship end-point assessment platforms updated such as adding and submitting learners
• Process learner withdrawals for all Awarding Bodies
• Undertake occasional exam invigilation
• Run data reports such as QAR, QPR, QRR, Destination and LLDD ad hoc
• Prepare reports as requested by leaders and managers
• Maintain awarding body portals for example keeping staff details up to date

BKSB

• Create staff accounts and send them login information

Bids

• Register to tender portals
• Checking through Business Development inbox and notify relevant staff

FindALearningAim

• Check funding for qualification aims monthly

MyConcern

• Occasionally add learners to the system
• Run and check reports as required

OFSTED

• Check provisional QAR monthly and report of these
• Send out QAR data monthly
• Prepare the company’s self-assessment data as required

OneFile (e-portfolio)

• Create staff accounts and always keep them maintained

• Create EQA accounts as required
• Reassign Learning Coaches, IQA’s, EQA’s as required
• Delete learners as required
• Archive learners as required
• Act as OneFile account manager
• Respond to internal queries
• Maintain the backend system to ensure is it current and provides what is needed

Org Chart

• Modify the company’s organisational chart as required

PICS (CRM system)

• Create and maintain staff accounts
• Pull ad hoc reports for staff
• Set up scheduled reports
• Backend maintenance
• Respond to internal queries

Purchase orders

• Create POs for AO invoices weekly

SharePoint

• Upload policies and maintain the document index
• Course Matrix maintenance

Spreadsheets

• General help
• Create spreadsheets with leaders and managers as required
• Create Pivot Tables when requested

Surveys

• Create surveys companywide using questions provided
• Send surveys out in DotDigital campaigns according to our external survey cycle
• Present the data in an easy-to-read format and publish to teams

The Skills Network (EQUAL)

• Add qualification aims to the portal
• Create staff accounts and always keep them maintained
• Create EQA accounts as required
• Reassign Tutors, IQA’s, EQA’s as required
• Delete learners as required
• Archive learners as required
• Respond to internal queries
• Maintain the backend system to ensure is it current and provides what is needed

Contract Reports

• Target report for NEETs contract to be run and supplied to Head of Operations on a monthly basis after upload
• Target Report for GLA AEB to be run and supplied to Head of Operations on a quarterly basis

Misc

• Attend relevant induction and training meetings as required including standardisation and team meetings.
• Undertake regular CPD activity for dual professionalism and record this using company documents.
• Follow all company policies and procedures. 
• Clock in/out using the company APP daily.
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

 

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.  

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help. 

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for. 

 

Who are we looking for?

 

TCHC is looking for passionate and qualified Functional Skills tutor to support our adult learners through the delivery of the Functional Skills syllabus This will include:

• Functional Skills English Entry Level 1 to Level 2
• Functional Skills Maths Entry Level 1 to Level 2

As a Functional Skills Tutor you will be responsible for planning and teaching the Functional Skills curriculum, as well as differentiation, and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams and maintaining a high level of successful pass rates.

Working with individuals who may present challenges, your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement.

Job Title	Functional Skills tutor
Location:	Peterborough
Working Hours:	8.30 am to 5.00 pm OR 9:00am to 5:30pm 1-hour lunch Monday to Friday 37.5 hours per week
Reports to:	CPCA Programme Manager
Salary Band:	Unqualified £23k to £26k Qualified 27k to £30k

 

 

What are we looking for?

 

Qualifications:

• Qualified to DTLLS/Cert Ed/ PGCE (or equivalent) Desirable
• Qualified to PTLLS/ CTLLS (or equivalent)
• GCSE (or equivalent) in English and maths at grade C or above

 

Main Tasks & Responsibilities

Lesson Planning

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests

Teaching

• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Manage any behaviour issues that arise
• Prepare and submit up to date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork and records of progress and to report all cases of learner sickness and absence
• Complete review paperwork and record learners' progress

Monitoring and Continual Improvement

• Follow the education inspection framework.
• Undertake regular CPD and record it using company documents.
• Undertake qualifications where suitable as part of your own learning and development.
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Prepare for and attend monthly caseload review meetings with your line manager
• Prepare for and attend standardisation meetings as instructed by Quality Assurance
• Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
• Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy

Teamwork

• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Attend monthly team meetings with line manager to discuss feedback

Awarding bodies/Funders/OFSTED

• Follow all company policies and procedures.
• Be familiar with and research updates to qualification specifications and handbooks for subjects quality assured.
• Participate in OFSTED inspections as required.
• Be very familiar with key company policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

An enhanced DBS check will be a requirement for this position.

 

Rewards for your hard work

 

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period
• When your birthday falls on a working day you will receive this day off at full pay
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

 

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.  

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help. 

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for. 

 

Who are we looking for?

TCHC is looking for an ICT Tutor responsible for planning and teaching ICDL and ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams or complete assessments.

Working with individuals who may present challenges, your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement.

 

Job Title	IT Tutor
Location:	Face to face delivery in Peterborough primarily with small amounts of delivery in Fenland and Cambs. Minimal travel across to other sites for occasional meetings as required
Working Hours:	8.30 am to 5.00 pm OR 9:00am to 5:30pm 1-hour lunch Monday to Friday 37.5 hours per week
Reports to:	Programme Manager (CPCA)
Salary Band:	23k –26k Unqualified 27k-30k Qualified

 

 

What are we looking for?

 

Qualifications:

Qualified to DTLLS/Cert Ed/ PGCE (or equivalent) (Desirable)

Qualified to PTLLS/ CTLLS (or equivalent) (Essential)

IT FS or ITQ qualification at Level 2

GCSE (or equivalent) in English and maths at grade C or above

 

Experience:

• Demonstratable knowledge on the Core Curriculum for ICT and across all levels
• Robust lesson planning using a wide variety of resources and assessment methods to match learning styles
• Demonstratable experience of delivering high quality Functional Skills ICT across all levels
• Experience in delivering to a wide range of client groups incl. young people, their families and communities, those who are from a variety of ethnic groups and cultures or who may be vulnerable or disadvantaged in some way, NEET, Apprentices, young people on Study Programmes and adults on Adult Learning Programmes
• Have a good understanding of Safeguarding and Prevent
• Experience of working to tight deadlines and targets
• Knowledge on barriers to education and how to address issues within personal and social development
• Knowledge on using and analysing data from IA and Diagnostic tools such as Dynamic Learning, SkillsForward, BKSB
• Knowledge on using e-Portfolio system such as OneFile, e-Track
• In depth understanding of and commitment to safeguarding and prevent
• An empathetic, non-judgmental and ethical approach.
• Excellent communication skills – pleasant and professional manner - well-spoken – clear, intelligible; good standard of written communication – grammar and spelling

 

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Manage any behaviour issues that arise
• Prepare and submit up to date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork and records of progress and to report all cases of learner sickness and absence
• Complete review paperwork and record learners' progress
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
• Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met, and funding is maximised
• Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Take a proactive approach to ensure Prevent and Safeguarding is embedded well into the delivery teams and in posters on classrooms before any engagement happens with learners, and through the programme of delivery
• Prepare for and attend monthly caseload review meetings with your line manager
• Prepare for and attend standardisation meetings as instructed by Quality Assurance

An enhanced DBS check will be a requirement for this position.

 

Rewards for your hard work

 

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are? 

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all.  It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome. 

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with. Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with.  We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.

Who are we looking for? 

TCHC is looking for a Careers (Information, Advice & Guidance) Adviser to provide a direct IAG service to TCHC Learners through a mixture of 1:1 and group interventions, which is confidential to the individual and meets the highest standards of equality of opportunity. The IAG Adviser will provide impartial and accurate information, advice and guidance to learners at varying stages of their journey including those looking to access education and training qualifications, those due to complete courses, and wanting to scope their next steps and those that require signposting or referrals to other agencies.  The role will ensure the maintenance of accurate client records, support contract KPIs and meet matrix, CDI and TCHC quality expectations. 

Job Title	Careers (Information, Advice and Guidance) Adviser
Location:	Peterborough base with outreach delivery
Working Hours:	8.30 am to 5.00 pm OR 9:00am to 5:30pm 1-hour lunch  Monday to Friday 37.5 hours per week
Reports to:	CPCA Programme Manager
Salary Band:	23 – 28 K (dependant on qualifications/experience)

What are we looking for?  

Qualifications: 

• Level 4 Diploma in Careers Information and Advice
• Level 6 Diploma in Career Guidance and Development

Experience:

• Providing quality Careers Information, Advice and Guidance to clients, especially those with complex or neurodiverse needs
• Developing careers/employability workshops/ programmes of learning and of planning & delivering on a roll-on, roll-off programme.
• Developing and maintaining excellent relationships with partners and stakeholders.
• Confidence in using a diverse range of presentation, facilitation and communication skills. 
• The ability to handle challenging situations whilst remaining calm and in control especially in a group situation. 

• Respect for and understanding of Safeguarding, Equal Opportunities, Health and Safety and Data Protection policies.
• A passion to inspire, motivate and lead by example to support people to achieve qualifications and career aspirations.
• Empathy with the learner group and experience of overcoming complex barriers

Main Tasks & Responsibilities 

• Undertake 1:1 and Group Careers Education, Information, Advice and Guidance interventions with learners both remotely via Teams or face to face (in TCHCs centres or on an outreach basis).
• Manage a caseload of learners, supporting the achievement of personal and team targets, including MI requirements for TCHC contract’s
• Identify the short, medium and long-term skills, learning and work goals to meet the individual needs of learners, ensuring that learners have an action plan, with SMART actions for both learner and where appropriate adviser. 

• Recognise and record and if appropriate build on previous work experience and educational attainments and continually support learners to progress to ensure that realistic career aspirations can be set and achieved.
• Record all interactions with learners on appropriate contract paperwork, updating case notes and local MI systems.
• Prepare, deliver and review SOW and lesson plans for sessions that address the employment needs of the group including CV, Interview Skills, Assessment Centre Training and addressing barriers to employment. 
• Eliminate duplication of activity and support the improvement of the transfer and sharing of individual learner’s information between IAG onboarding and TCHC Tutors and Learning Coaches
• Engage and motivate learners to encourage use of the IAG service.

• Work with colleagues to assist learner’s progression towards qualifications, and movement into employment

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

An enhanced DBS check will be a requirement for this position.

 

Rewards for your hard work 

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period. 
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us

• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards

• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process.  

Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programs to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation that is friendly, considerate, and honourable in all its services and operations. Most of all we believe in working together as a team to create opportunities for young people to grow while achieving positive outcomes.

All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.

 

Who are we looking for?

TCHC is looking for a passionate, organised, and focused individual to provide comprehensive financial management, operation, and control as well as the provision of management information via internal and external teams and systems. Moreover, to deliver TCHC’s financial duties and statutory accounts and returns effectively and efficiently.

Job Title	Management Accountant
Location:	Watford
Working Hours:	8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week
Reports to:	Managing Director
Salary Band:	35k to 50k depending on qualifications and experience

 

What are we looking for?

Qualifications:

• CIMA Final. Essential
• ACA or ACCA. Essential
• Desirable
• Continued Professional Development (CPD) Undertaken – Recorded Evidence. Desirable.

Knowledge / Technical Skills

• Experience in managing small teams and external support partners e.g. Accounts
• Experience in use and application of computerised accounting systems eg, Sage.
• Strong analytical skills - ability to sort and assess large quantities of data and report salient facts and findings in a sensible and concise manner.
• Attention to details
• Experience of successfully working to tight deadlines
• Experience of producing financial models for tenders and projects commissioned by funders such as ESFA, DWP for welfare to work and education tenders
• Microsoft Office: Word, Excel, Outlook, PowerPoint – advanced competency required.
• Experience of payroll
• Understanding of the funding eg ESFA, DWP, ESF, Local Authority, BBO (not all but some essential)
• Match funding knowledge
• Experience on Claims

Experience

• Experience in managing small teams and external support partners e.g. Accounts
• Experience in use and application of computerised accounting systems eg, Sage.
• Strong analytical skills - ability to sort and assess large quantities of data and report salient facts and findings in a sensible and concise manner.
• Experience of successfully working to tight deadlines
• Experience of producing financial models for tenders and projects commissioned by funders such as ESFA, DWP for welfare to work and education tenders
• Microsoft Office: Word, Excel, Outlook, PowerPoint – intermediate/advanced competency required

Personal Attributes

• Excellent communication skills – pleasant and professional manner - well spoken – clear, intelligible; good standard of written communication – grammar and spelling.
• Organisation & Motivation – able to work in a methodical, structured manner, prioritising tasks and coping with peaks and troughs calmly and responsibly to strict deadlines.
• Ability to demonstrate accuracy and attention to detail.
• Discretion & Confidentiality – ability to demonstrate and exercise discretion and confidentiality in terms of all data and data subjects; high level of sensitivity to and awareness of parameters of role, as well team and wider relationships.
• Management & Team-player– ability to lead by example and work effectively within the designated team and wider head office support teams, as well as independently; keeping others informed duly taking into account any pertaining sensitivity / confidentiality.
• Flexible, adaptable and resourceful – ability to respond according to tasks and situations appropriately, as they arise.
• Commitment & Time-Keeping – able to demonstrate full attendance and punctuality within the designated hours of the role.
• Personal Appearance – Smart and presentable at all times.

Main Tasks & Responsibilities

• Prepare and submit monthly management accounts within a prescribed and regular time.
• Treasury management on a day-to-day basis; funding, statutory accounts and audit.
• Oversee and supervise grant payments and receipts to include grant account cash and liability reconciliation and invoicing.
• Ensure pension payments are made monthly and all other legislative/financial requirements are met e.g. VAT, Taxation etc.
• Manage day-to-day financial services including bought ledger, financial and capital accounting, income, credit control, accounts payable, accounts receivable, paymaster function and transaction processes to service level agreements.
• Liaise effectively with internal and external auditors.
• Liaise effectively with payroll bureau and HR Department concerning monthly pay and pension’s contributions.
• Lead, motivate, develop and performance manage the Finance Team and provide the necessary support for success.
• Deal with related office matters and ad hoc instructions from directors.
• Ensure effective budget management facilitating optimum use of available resources.
• Ensure there are costs centres set up in agreement with the Directors, shared with Programme Managers and Centre Managers to clearly understand the income and costs associated with their projects and centres to maximise income and limit costs where possible
• Support with tenders with detailed funding models, costing out proposed projects, with staffing and other costs to include in bids to commissioners in the welfare to work, education and justice sectors
• Understand costs and requirements with TUPE on funded projects with commissioners
• Take a proactive approach with communication with the Board and Senior Managers to ensure revenue is generated effectively on projects
• Review and recommend financial and related IT systems to maximize effectiveness and efficiency within the department.
• Maintenance of the Capital Asset Register and record of capital charges.
• Maintain cost effective banking facilities and the principal point of contact with bankers on day-to-day matters.
• Carry out all reasonable duties as instructed by the shareholder Directors.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• The holder of this position must ensure that the company and Company Directors are aware of latest legislative/regulatory requirements in regards to Finance and HR requirements.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

Enhanced (DBS) checks will be a requirement for this position.

This is an initial outline and will be reviewed as part of our Continuous Professional development process.

 

Rewards for your hard work 

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period. 
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us

• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards

• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process.  

Who we are?

This is an exciting time to join the TCHC Group and work for the Youth Programmes education centres. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation who is friendly, considerate, and honourable in all its services and operations. Most all we believe in working together as team to create opportunities for young people to grow while achieving positive outcomes.

All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.

 

Who are we looking for?

Are you an inspiring individual with a real passion for creating opportunities and looking for a rewarding new challenge?

Can you engage and build positive relationships with employers, young people and colleagues? Do you feel that young people who are vulnerable deserve an opportunity to develop their skills, abilities and have the best chance to succeed?

Are you enthusiastic, determined, and resilient and have effective communication skills? Can you solve problems by thinking of solutions?

We are looking to recruit:

 

Job Title	Work Placement Coordinator
Location:	Watford base travelling to London and South- East
Working Hours:	8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday 37.5 hours per week.  Some flexibility on these hours may be required.
Contract Type Options:	Full-time
Salary Band:	£20k - £26k

 

What are we looking for?

TCHC is looking for passionate individual to support our learners in to work placements. Actively seeking new, high-quality placement opportunities, as well as being the key point of contact for employers whilst they host students on work placements.

 

Qualifications:

• NVQ in Advice and Guidance L2 – L6, Desirable

About the role:

Responsible for the co-ordination of high-quality work placement opportunities for learners on 15-24 OnTrack , 16-19 study programmes & 19 – 24 Traineeships. Actively seeking new, high-quality placement opportunities, as well as being the key point of contact for employers whilst they host students on work placements. This role requires liaison with learners, employers, curriculum staff to ensure that students participate in high-quality and productive work experience programmes and that learner progress is captured and distance travelled monitored.

 

Key Responsibilities

• Developing new, high-quality placement opportunities and ensuring that communication with employers is timely, effective, and contributes to high employer satisfaction
• Respond to student placement queries and issues promptly
• Visit and coordinate potential or new placement providers to continually expand the range of placements for our students, and to conduct health and safety audits and risk assessments
• Ensuring that an accurate Health and Safety record system is maintained
• Provide placement presentations for cohorts where requested
• Visit placement and coordinate centres to support the setting-up of new placements
• Meet deadlines reliably and work to a high standard, maintaining full confidentiality
• Co-ordinating work experience systems and processes, meeting the requirements of OnTrack and 16-19 study programmes & 19-24 Traineeships
• Playing an active role in the marketing and promotion of TCHC, with particular emphasis on liaison with external partners, employers, and other key stakeholders
• Monitoring learners whilst they are on work experience placements
• Liaising with the centre managers, teaching staff, to ensure that work placements provide appropriate opportunities for learners to develop core employability and technical skills relevant to that industry or vocational sector.
• Being the key point of contact for learners, parents, and guardians during the work placement period
• Keeping and maintaining a database of past, current, and potential work placements
• Monitoring and recording the progress of students whilst on work placement.
• Success will be measured by the number of employer engagements your study programme and traineeships learners have access to progress their learning

Your success will be measured by the number of employer engagements our OnTrack, Study Programme and Traineeships learners have access to.

 

Skills and Experience:

• Experience of employer engagement.
• Experience of recruitment practice and services.
• Experience of successfully delivering against KPIs.
• Sales experience.
• Tele-sales and cold calling experience.
• Highly developed interpersonal skills particularly presentation skills, negotiation and influencing skills and written communication.
• Flexible with the ability to respond quickly and positively to changes.
• Strong attention to detail.
• Market awareness within the employment and skills sector.
• Ability to work within a team as well as independently.
• Car owner/driver who is willing to travel to different locations
• Any other duty which, from time to time, may reasonably be required to meet the needs of TCHC.

 

Teamwork

• Liaise with relevant team members to ensure learners are ready to undertake a work placement.
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Attend monthly team meetings with line manager to discuss feedback

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

An enhanced DBS check will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

 

How to Apply 

To apply please email your CV and covering letter to HR@tchc.net

Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.  

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help. 

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for. 

 

Who are we looking for?

An inspiring individual who can engage learners within the subject fields, a person who can provide practical relevance to the subject areas and be able to engage the learners to achieve through their effective and interesting teaching approaches.

Job Title	Functional Skills Tutor GAPS
Location:	Basildon
Working Hours:	8.45 am to 5.30 pm, Monday to Thursday, inclusive of a daily unpaid lunch break of half hour and 8.45 am to 1.15 pm, Friday. 37.5 hours per week
Contract Type:	Permanent
Reports to:	Centre Manager
Salary Band:	Not Qualified £23k - £26k Qualified 27k – 30k

 

What are we looking for?

A professional and responsible individual for planning and teaching the Functional Skills curriculum, who ensure differentiation is evident.

This will include:

• Functional Skills English Entry Level 1 to Level 2
• Functional Skills Maths Entry Level 1 to Level 2

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

 

Qualifications:         

AET/CERT ED/PGCE or other relevant teaching Qualifications

Maths and English Grade C/4 or above or Functional skills level 2

Assessor qualification

 

Main Tasks & Responsibilities

• Create effective schemes of works that clearly supports the learning process of individuals while ensuring the standards of delivery are being planned to be met
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Ensure resources are used effectively to support learners with high needs including, ADHD, Autism, complex mental health needs, behavioural difficulties, dyslexia, dyscalculia, dyspraxia, selective mutism.
• Study and learn about all individual learners for example read and learn their EHCPS
• Identify and use previous learning levels PLR
• Assess learner’s maths and English needs and requirements by using various diagnostic testing and mock tests
• Conduct initial assessments and use this through the year to identify progress and development
• Provide practical examples for subject areas to relate to life and work
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Provide appropriate encouragement, guidance, and support to learners to help them progress
• Prepare and submit up-to-date assessments of learners, across the learner programme
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking
• Actively participate in continuous improvement
• Complete all required documentation accurately and within agreed timescales to ensure that programme requirements are met
• Ensure effective preparation is in place for all learners prior to exams
• Apply through the quality team for special adjustments and implement in lesson and exams/assessments
• Complete administration tasks, including but not limited to course planning, session planning, logging results and providing targets and feedback to learners
• Work alongside the Quality Assurance team to ensure that delivery meets the high expectations and prepare for and attend standardisation meetings
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for Functional Skills
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications, and level.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process. 

 

An enhanced DBS check with barred list will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.  

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help. 

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for. 

 

Who are we looking for?

TCHC is looking for a Health & Social Care Tutor, you will teach from our Education and Training Centre based in central Ipswich, where you will inspire and lead young people to achieve and progress onto greater opportunities.  You will effectively plan your engaging courses, set, and review targets, track learners progress, assess and submit work to ensure deadlines are met enabling learners to achieve. From you creating an enriching programme with varied teaching styles and experiences all will have fun and identify where the programme can lead them onto. This is a great opportunity to get involved and join TCHC GAPS as we are now looking to expand our services and programmes that enable more opportunities for young people to establish a positive future. Importantly a good opportunity for you to join us as we grow our education and training centre.

Job Title	Health & Social Care Tutor
Location:	Ipswich
Working Hours:	8.30 am to 5.00 pm OR 9:00am to 5:30pm 1-hour lunch Monday to Friday 37.5 hours per week
Reports to:	Director of Youth Programmes
Salary Band:	Unqualified £23k to £26k Qualified £27k to £30k

 

What are we looking for?

Qualifications:

• Qualified to PTLLS/ CTLLS (or equivalent)
• Assessor qualification and experienced
• GCSE (or equivalent L2 Functional skills) in English and maths at grade C/4 or above
• Qualified to PTLLS/DTLLS/Cert Ed/ PGCE (or equivalent) Desirable

Main Tasks & Responsibilities

Teaching and Learning

• Plan, prepare and teach lessons at levels 1 & 2 for Health and Social Care
• Plan, develop and deliver appropriate learning plans for individual students.
• Contribute to the development, implementation and review of policies, schemes of work.
• Create engaging lessons that are full of learning and development

• Monitor and assess the achievement of students, and to record and report the development, progress, and attainment of students in accordance with TCHC’s assessment policies and in line with the principles of assessment for Learning.
• Make use of current technology to enhance teaching and learning.

• Be a tutor to an assigned group of students and to carry out the associated academic and pastoral responsibilities as required.

• Implement TCHC’s inclusion and equal opportunity policies.

• Ensure that teaching assistants or other support staff and visiting speakers are used effectively in the learning environment.

Continuing Professional Development

• Participate in the Professional Development

• In conjunction with the line manager, take responsibility for personal professional development, keeping up to date with research and developments in teaching pedagogy and changes in the curriculum, which should lead to improvements in teaching and learning.

• Take full advantage of any relevant training and development available and undertake any necessary professional development as identified in TCHC’s self-assessment review and action plans.

• Be a reflective practitioner, evaluating and improving own practice in order to take teaching and learning forward.

• Maintain a professional CPD record

• Under guidance from the Centre Manager, participate in a full induction programme.

Administration

• Implement the TCHC assessment, recording and reporting procedures.
• Keep an accurate register of students in accordance with TCHC policy.
• Track progress of learners using tracking systems
• Update your learner files daily
• Set SMART targets for students
• Conduct 1-1 progress reviews of qualifications and personal skills

• Participate in appropriate meetings with colleagues, parents and agencies for the benefit of the students.

• Participate in events/open days as required.
• Support for absent colleagues as required.
• Liaise with employers and other outside agencies.

Safeguarding

• To ensure all safeguarding policies and procedures are adhered to
• Reporting procedures are followed
• Work with Centre Manager/DSL to gather information if you are required to
• Raise concerns immediately for the student’s welfare

Health and Safety

• Comply with procedures on all matters concerning health, safety, and welfare.

• Undertake risk assessment strategies for the programme area in relation to teaching and learning.

• Take responsibility for personal health, safety, and welfare and that of others who may be affected by your actions or inactions.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process. 

An enhanced DBS check with barred list will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who are we?

This is an exciting time to join the TCHC Group and work for the Youth Programmes education centres. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation who is friendly, considerate, and honourable in all its services and operations. Most all we believe in working together as team to create opportunities for young people to grow while achieving positive outcomes.

All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.

Who are we looking for?

Are you an inspiring individual with a real passion for creating engaging and creative sessions and looking for a rewarding new challenge?

Can you engage and build positive relationships with young people who may have complex needs? Do you feel that young people who are vulnerable deserve an opportunity to develop their skills, abilities and have the best chance to succeed?

Are you enthusiastic, determined, and resilient and have effective communication skills? Can you solve problems thinking of solutions?

We are looking to recruit:

Job Title:	Functional Skills English Tutor
Location:	Thurrock
Working Hours:	8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week
Contract Type:	Term-time
Salary Band:	Unqualified £23,000 to £26,000 to Qualified £27,000 to £30,000

TCHC is looking for passionate individual to support our SEND learners through the delivery of the English Functional Skills who is looking for a career progression in education. If you don’t currently hold a teaching or assessing qualification, we are able to support you through the appropriate qualifications and assessments.

Qualifications:

• Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), desirable
• Qualified to PTLLS/ CTLLS (or equivalent), essential
• GCSE (or equivalent) in English and maths at grade C or above, essential

Skills syllabus This will include:

• Functional Skills English Entry Level 1 to Level 2

• Functional Skills Maths Entry Level 1 to Level 2

As a Functional Skills English Tutor you will be responsible for planning and teaching the Functional Skills Maths curriculum, as well as differentiation, and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams and maintaining a high level of successful pass rates.

Working with individuals who may present challenges, who have struggled in education and have learning needs that require creativity and imagination to ensure they can progress and achieve.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement.

Main Tasks & Responsibilities

Lesson Planning

• Create effective schemes of works that clearly supports the learning process of individuals

• Prepare and develop innovative lesson plans, designing and delivering group activities

• Diagnose learner’s numeracy needs and requirements by using various diagnostic testing and mock tests

Teaching

• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement

• Provide one to one support to learners where necessary

• Hold a manageable caseload of learners

• Provide appropriate encouragement, guidance, and support to learners to help them progress

• Manage any behaviour issues that arise

• Prepare and submit up to date assessments of learners, across all relevant activities

• Monitor and maintain appropriate paperwork and records of progress and to report all cases of learner sickness and absence

• Complete review paperwork and record learners' progress

Monitoring and Continual Improvement

• Follow the education inspection framework.

• Undertake regular CPD and record it using company documents.

• Undertake qualifications where suitable as part of your own learning and development.

• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.

• Prepare for and attend monthly caseload review meetings with your line manager

• Prepare for and attend standardisation meetings as instructed by Quality Assurance

• Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners

• Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC

• Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy

Teamwork

• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes

• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners

• Attend monthly team meetings with line manager to discuss feedback

Awarding bodies/Funders/OFSTED

• Follow all company policies and procedures.

• Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.

• Participate in OFSTED inspections as required.

• Be very familiar with key company policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

An enhanced DBS check will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday

• We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.

• When your birthday falls on a working day you will receive this day off at full pay.

• Pension scheme after 3 months you have been employed with us

• Bupa Cash Plan, level 1 paid by the company

• Employee Assistance Programme to access help and support 24 hours a day every day of the year

• Discounted membership for BUPA (subject to the qualifying conditions)

• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service

• Quarterly and annual awards

• Company tools and equipment for the performance of your duties

• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.  

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help. 

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for. 

 

Who are we looking for?

TCHC is looking for a Health & Social care / employability tutor. You will teach from our Education and Training Centre based in Grays, Thurrock, where you will inspire and lead young people to achieve and progress onto greater opportunities.  You will effectively plan your engaging courses, set and review targets, track learners progress, assess and submit work to ensure deadlines are met enabling learners to achieve. From you creating an enriching programme with varied teaching styles and experiences all will have fun and identify where the programme can lead them onto.

Job Title	Health & Social Care / Employability Tutor
Location:	Thurrock
Working Hours:	8.30 am to 5.00 pm OR 9:00am to 5:30pm 1-hour lunch Monday to Friday 37.5 hours per week
Reports to:	Deputy Centre Manager
Salary Band:	Not Qualified £23k - £26k Qualified 27k - 30k

 

What are we looking for?

 

Qualifications:                    

• Qualified to PTLLS/DTLLS/Cert Ed/ PGCE (or equivalent) Desirable
• Qualified to PTLLS/ CTLLS (or equivalent)
• Assessor qualification and experienced
• GCSE (or equivalent L2 Functional skills) in English and maths at grade C/4 or above

 

Main Tasks & Responsibilities

Teaching and Learning

• Plan, prepare and teach lessons at levels 1 & 2 for Health and Social Care and employability programmes.
• Plan, develop and deliver appropriate learning plans for individual students.
• Contribute to the development, implementation and review of policies, schemes of work.
• Create engaging lessons that are full of learning and development
• Monitor and assess the achievement of students, and to record and report the development, progress, and attainment of students in accordance with TCHC’s assessment policies and in line with the principles of assessment for Learning.
• Make use of current technology to enhance teaching and learning.
• Be a tutor to an assigned group of students and to carry out the associated academic and pastoral responsibilities as required.
• Implement TCHC’s inclusion and equal opportunity policies.
• Ensure that teaching assistants or other support staff and visiting speakers are used effectively in the learning environment.

Continuing Professional Development

• Participate in the Professional Development
• In conjunction with the line manager, take responsibility for personal professional development, keeping up to date with research and developments in teaching pedagogy and changes in the curriculum, which should lead to improvements in teaching and learning.
• Take full advantage of any relevant training and development available and undertake any necessary professional development as identified in TCHC’s self-assessment review and action plans.
• Be a reflective practitioner, evaluating and improving own practice in order to take teaching and learning forward.
• Maintain a professional CPD record
• Under guidance from the Centre Manager, participate in a full induction programme.
• Administration
• Implement the TCHC assessment, recording and reporting procedures.
• Keep an accurate register of students in accordance with TCHC policy.
• Track progress of learners using tracking systems
• Update your learner files daily
• Set SMART targets for students
• Conduct 1-1 progress reviews of qualifications and personal skills
• Participate in appropriate meetings with colleagues, parents and agencies for the benefit of the students.
• Participate in events/open days as required.
• Support for absent colleagues as required.
• Liaise with employers and other outside agencies.

Safeguarding

• To ensure all safeguarding policies and procedures are adhered to
• Reporting procedures are followed
• Work with Centre Manager/DSL to gather information if you are required to
• Raise concerns immediately for the student’s welfare

Health and Safety

• Comply with procedures on all matters concerning health, safety, and welfare.
• Undertake risk assessment strategies for the programme area in relation to teaching and learning.
• Take responsibility for personal health, safety, and welfare and that of others who may be affected by your actions or inactions.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process. 

An enhanced DBS check with barred list will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

 

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

This is an exciting time to join the TCHC Group and work for the Youth Programmes education centres. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. An organisation who is friendly, considerate, and honourable in all its services and operations. Most all we believe in working together as team to create opportunities for young people to grow while achieving positive outcomes.

All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.

 

Who are we looking for?

Are you an inspiring individual with a real passion for creating engaging and creative sessions and looking for a rewarding new challenge?

Can you engage and build positive relationships with young people who may have complex needs? Do you feel that young people who are vulnerable deserve an opportunity to develop their skills, abilities and have the best chance to succeed?

Are you enthusiastic, determined, and resilient and have effective communication skills? Can you solve problems thinking of solutions?

 

We are looking to recruit

Job Title	One-to-one Learning Support Assistant
Location:	Peterborough
Working Hours:	8.30 am to 5.00 pm OR 9.00 am to 5.30 pm 1 hour lunch Monday to Friday 37.5 hours per week
Contract Type Options:	Term-time
Salary Band:	£19,000 to £22,500 pro rata

 

What are we looking for?

TCHC is looking for a one to one Learning support Assistant who will be creative and engaging to ensure individuals achieve their qualification(s) and work efficiently across the team. You will be supported by your Centre Manager who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.

Working with individuals who may present challenges, your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Centre manger and Quality Team who is responsible for leading the team to drive up quality and promoting an ethos of continuous improvement.

 

Qualifications:

• Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), desirable
• Learning support qualification or willing to work towards
• GCSE (or equivalent) in English and maths at grade C or above, essential

 

Skills syllabus This will include:

• Functional Skills English Entry Level 1 to Level 2

• Functional Skills Maths Entry Level 1 to Level 2

As a one-to-one learning support assistant, you will be responsible for supporting our SEND learners with practical DIY tasks and folder work in all subjects undertaken whilst also supporting the tutors.

Working with individuals who may present challenges, who have struggled in education and have learning needs that require creativity and imagination to ensure they can progress and achieve.

Your support will be creative and engaging to help individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement

 

Main Tasks & Responsibilities

• To have formal and informal meetings with tutors to contribute to planning lessons / activities.
• To prepare materials and resources.

• To prepare students beforehand for a task.
• To work on differentiated activities with identified groups.
• To support the tutor in implementing specific teaching programmes.
• To contribute towards delivery and resource development for functional skills in English, Maths and ICT
• To supervise practical tasks
• To carry out structured classroom assessment/ observation and feedback
• To be involved in keeping records and evaluating identified students’ progress. Support the creation of individual learning plans
• Support learners in all lessons and around the centre
• Provide one to one support to learners where necessary
• Act as a key worker to specific learners through their learning
• Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Read and analyse EHCP’s ensuring you identify the learning needs of the individual, while ensuring the correct resources are in place for individuals
• Manage behaviour effectively within sessions ensuring sessions can continue
• Provide appropriate encouragement, guidance and support to learners to help them progress
• Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
• Complete all required documentation accurately and within agreed timescales
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools
• Any complaints are raised accordingly in line with TCHC’s Complaints Policy
• Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
• Create conducive learning environments to optimise learners’ journey and support positive outcomes
• Actively ensure own CPD is kept up to date as per the requirements for your subject area
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies
• To take into account the student/s’ special needs and ensure their access to the lesson and its content through appropriate clarification, explanations, equipment and materials
• To build and maintain successful relationships with student, treat them consistently, with respect and consideration
• To help promote independent learning
• To help reinforce learning
• To assist students with physical needs
• To help students record work in an appropriate way
• To develop study and organisational skills
• To help keep the students on task and to build motivation
• To model good practice
• To help build the student/s’ confidence and enhance self-esteem
• To assist with career events within schools or other establishments as appropriate
• In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level

 

Monitoring and Continual Improvement

• Follow the education inspection framework.
• Undertake regular CPD and record it using company documents.
• Undertake qualifications where suitable as part of your own learning and development.
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Prepare for and attend monthly caseload review meetings with your line manager
• Prepare for and attend standardisation meetings as instructed by Quality Assurance
• Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
• Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy

 

Teamwork

• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Attend monthly team meetings with line manager to discuss feedback

 

Awarding bodies/Funders/OFSTED

• Follow all company policies and procedures
• Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured
• Participate in OFSTED inspections as required
• Be very familiar with key company policies

 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

An enhanced DBS check will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.  

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help. 

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for. 

 

Who are we looking for?

TCHC is looking for a Functional Skills maths Tutor, you will be responsible for planning and teaching the Functional Skills maths curriculum, as well as differentiation, and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams and maintaining a high level of successful pass rates.

Working with individuals who may present challenges, who have struggled in education and have learning needs that require creativity and imagination to ensure they can progress and achieve.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement.

Job Title	Functional Skills Maths Tutor
Location:	Peterborough
Working Hours:	8.30 am to 5.00 pm OR 9:00am to 5:30pm 1-hour lunch Monday to Friday 37.5 hours per week
Contract Type Options:	Full / Term time
Reports to:	Centre Manager
Salary Band:	Unqualified 23k-26k Qualified 27k-30k pro rata

 

What are we looking for?

Qualifications:

• Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), desirable
• Qualified to PTLLS/ CTLLS (or equivalent), essential
• GCSE (or equivalent) in English and maths at grade C or above, essential

Skills syllabus This will include:

• Functional Skills Maths Entry Level 1 to Level 2

 

Main Tasks & Responsibilities

Lesson Planning

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Diagnose learner’s numeracy needs and requirements by using various diagnostic testing and mock tests

Teaching

• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Provide appropriate encouragement, guidance, and support to learners to help them progress
• Manage any behaviour issues that arise
• Prepare and submit up to date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork and records of progress and to report all cases of learner sickness and absence
• Complete review paperwork and record learners' progress

Monitoring and Continual Improvement

• Follow the education inspection framework.
• Undertake regular CPD and record it using company documents.
• Undertake qualifications where suitable as part of your own learning and development.
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Prepare for and attend monthly caseload review meetings with your line manager
• Prepare for and attend standardisation meetings as instructed by Quality Assurance
• Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
• Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy

Teamwork

• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Establish, develop, and maintain effective working relationships with other external organisations involved with the service and learners
• Attend monthly team meetings with line manager to discuss feedback

Awarding bodies/Funders/OFSTED

• Follow all company policies and procedures.
• Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.
• Participate in OFSTED inspections as required.
• Be very familiar with key company policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process. 

An enhanced DBS check with barred list will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

 

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.  

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help. 

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for. 

 

Who are we looking for?

TCHC is looking for a Functional Skills English Tutor you will be responsible for planning and teaching the Functional Skills English curriculum, as well as differentiation, and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams and maintaining a high level of successful pass rates.

Working with individuals who may present challenges, who have struggled in education and have learning needs that require creativity and imagination to ensure they can progress and achieve.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement.

Job Title	Functional Skills English Tutor
Location:	Peterborough
Working Hours:	8.30 am to 5.00 pm OR 9:00am to 5:30pm 1-hour lunch Monday to Friday 37.5 hours per week
Contract Type Options:	Full / Term Time
Reports to:	Centre Manager
Salary Band:	Unqualified 23k-26k Qualified 27k-30k pro rata

 

What are we looking for?

Qualifications:     

• Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), desirable
• Qualified to PTLLS/ CTLLS (or equivalent), essential
• GCSE (or equivalent) in English and maths at grade C or above, essential

Skills syllabus This will include:

• Functional Skills English Entry Level 1 to Level 2

• Functional Skills Maths Entry Level 1 to Level 2

 

Main Tasks & Responsibilities

Lesson Planning

• Create effective schemes of works that clearly supports the learning process of individuals
• Prepare and develop innovative lesson plans, designing and delivering group activities
• Diagnose learner’s numeracy needs and requirements by using various diagnostic testing and mock tests

Teaching

• Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
• Provide one to one support to learners where necessary
• Hold a manageable caseload of learners
• Provide appropriate encouragement, guidance, and support to learners to help them progress
• Manage any behaviour issues that arise
• Prepare and submit up to date assessments of learners, across all relevant activities
• Monitor and maintain appropriate paperwork and records of progress and to report all cases of learner sickness and absence
• Complete review paperwork and record learners' progress

Monitoring and Continual Improvement

• Follow the education inspection framework.
• Undertake regular CPD and record it using company documents.
• Undertake qualifications where suitable as part of your own learning and development.
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Prepare for and attend monthly caseload review meetings with your line manager
• Prepare for and attend standardisation meetings as instructed by Quality Assurance
• Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
• Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy

Teamwork

• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Attend monthly team meetings with line manager to discuss feedback

Awarding bodies/Funders/OFSTED

• Follow all company policies and procedures.
• Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.
• Participate in OFSTED inspections as required.
• Be very familiar with key company policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process. 

An enhanced DBS check with barred list will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

 

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.  

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help. 

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for. 

 

Who are we looking for?

TCHC is looking for passionate individual to support our learners through the delivery of the Customer Service who is looking for a career progression in education.

As a customer service tutor you will be required to plan, prepare and teach Customer Service up to Level 2 for young people within the Study Programme, as agreed with the Centre Manager and to OFSTED standards. Carry out the administrative and tracking tasks required in each programme area. Provide appropriate learner feedback and support and educational advice and information where necessary, and to create an appropriate and welcoming atmosphere for learners.

Working with individuals who may present challenges, who have struggled in education and have learning needs that require creativity and imagination to ensure they can progress and achieve.

Your delivery will be creative and engaging to ensure individuals achieve their aims in all subjects. You will be supported by a Quality Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting an ethos of continuous improvement.

Job Title	Customer Service Tutor
Location:	Peterborough
Working Hours:	8.30 am to 5.00 pm OR 9:00am to 5:30pm 1-hour lunch Monday to Friday 37.5 hours per week
Reports to:	Centre Manager
Salary Band:	Unqualified 23k-26k Qualified 27k-30k

 

What are we looking for?

Qualifications:              

• Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), desirable
• Qualified to PTLLS/ CTLLS (or equivalent), essential
• GCSE (or equivalent) in English and maths at grade C or above, essential

Skills syllabus This will include:

• Customer Service up to Level 2

 

Main Tasks & Responsibilities

As Tutor you are required to carry out the following duties in the context of TCHC’s policies and practices, particularly Safeguarding, Equality and Diversity, Health and Safety and Data Protection, and those of any host organisations, including informing learners of their obligations:

Plan deliver and report on your course, using methods and materials appropriate to the learner group and course content. A Scheme of work/syllabus and lesson plans should be used for this and made available to the Centre manager, Quality Assurance, class visitors or inspectors when required.

• Prepare/adapt appropriate and range of teaching materials
• Identify/assess the needs of learners and if necessary adapt course content and delivery style to meet these needs.
• Deal appropriately with individual learner support needs, using the appropriate forms and recording the required evidence as per the guidelines provided.
• Comply with the TCHC policy on Safeguarding and Prevent so that all learners are taught in a safe environment and are made aware of the Prevent strategy.
• Comply with the TCHC policy on Equality and Diversity so that all learners are treated with respect and dignity in an environment in which a diversity of backgrounds and experience is valued. Deal with any harassment or discrimination issues that arise
• Discuss Learning Outcomes and moderation requirements with learners as the course proceeds.
• Evaluate the effectiveness of learning. Assess learners’ work in a timely manner using a range of assessment methods. Keep records of learners’ progress and ensure learners are given feedback on their progress.
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
• Offer advice on further learning and progression opportunities to learners as required.
• Attend relevant induction and training meetings as required by TCHC.
• Where appropriate, attend standardisation meetings.
• Represent TCHC throughout the programme.

Monitoring and Continual Improvement

• Follow the education inspection framework.
• Undertake regular CPD and record it using company documents.
• Undertake qualifications where suitable as part of your own learning and development.
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Prepare for and attend monthly caseload review meetings with your line manager
• Prepare for and attend standardisation meetings as instructed by Quality Assurance
• Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
• Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy

Teamwork

• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Establish, develop, and maintain effective working relationships with other external organisations involved with the service and learners
• Attend monthly team meetings with line manager to discuss feedback

Awarding bodies/Funders/OFSTED

• Follow all company policies and procedures.
• Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.
• Participate in OFSTED inspections as required.
• Be very familiar with key company policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process. 

An enhanced DBS check with barred list will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shutdown period in which you will receive additional 3 days of leave at full pay to cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all.  It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.

The staff who work for TCHC are learner centric and want to make a real difference to the people they work with. Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with.  We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.

All staff who work for TCHC are valued through the contribution they make towards the vision and goals, we have a strong belief that success is created together, this is why we are a great employer to work for.

 

Who are we looking for?

Job Title	Centre Coordinator / Administrator
Location:	Peterborough
Working Hours:	8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday 37.5 hours per week.  Some flexibility on these hours may be required.
Contract Type Options:	Full -time
Salary Band:	£19,000 to £25,000

 

What are we looking for?

We are seeking a Centre Coordinator / Administrator that can bring a fresh perspective to our existing team, to support learner engagement, embed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey.

You will be responsible for creating an outstanding experience for our learners and working closely with the Centre Manager and internal teams, to track, report, and monitor the success of all adult learning activity.

You will be responsible for supporting the success of learners and their journey with TCHC, and you will be an engaging and collaborative part of our department as we continue to promote our ethos for continued development as well as strive for business and operational excellence.

 

Qualifications:   

• Any Vocational Qualification at Level 1 and up

• GCSE (or equivalent) in English and maths at grade C or above, essential

 

Main Tasks & Responsibilities 

• To support colleagues and learners to ensure the smooth running of the training centre, maintaining high standards of communication, administration, health, and safety, safeguarding and equality and diversity in compliance with all TCHC procedures and policies and the requirements of Ofsted, awarding bodies and funders.
• Management Support
• Oversee the Peterborough centre in the absence of the Centre Manager
• To attend quality meetings to contribute to strategies and actions to improve centre operation, against key performance indicators to enable centre development.
• Implement agreed quality improvement activities and review effectiveness.
• To participate in meetings to evaluate individual learning plans ensuring effective practice is in use.

 

Tutor Support

• Act as Examinations Officer for the Centre and follow JCQ and awarding body guidelines entirely regarding administration of examinations and assessments.
• Maintain security of confidential materials, controlling access to the safe.
• Diarise any off site interventions with learners and assist planning including travel arrangements, and ensuring risk assessments have been completed.
• Assist with the management, and storage of session plans and all appropriate resources including computer, paper and tactile resources.
• Organise learner registrations, and invigilate computer based testing, ensuring fair and equal access to assessment.
• Promote inclusive learning and consistently maintain established standards of discipline within the centre.

 

Reception and Customer Service

• Be the first point of contact for all visitors and maintain a professional and welcoming reception area.
• Be the primary first contact for external callers and deal with queries promptly, taking messages and following up to ensure excellent customer service is delivered.
• Organise promotional events and promote the business of TCHC as appropriate e.g. schools career events/open days/awards ceremony.
• Maintain noticeboards with accurate and up to date information and guidance, creating effective and attractive displays.
• Build an effective rapport with learners and report to colleagues any issues which may impact on learning progress.

 

Administration

• Lead on administrative requirements of head office and funders, maintaining on site learner records including learner/parent letters, bursary applications and certificate distribution.
• Learner enrolments and ILRs are accurately complete
• To ensure that learner bursaries are applied for and administered efficiently including daily travel payments.
• Organise course marketing and open days.
• Maintain information requirements of external bodies.
• Undertake general administrative duties.
• Manage all ordering of stationary and other resources required to ensure the smooth operation of the centre.
• Administer petty cash and maintain records.
• Maintain effective communication with colleagues via email, telephone, and face to face meetings, communicating issues promptly.
• Follow TCHC general housekeeping procedures.
• Plan appropriately for any new programme delivery as may be developed to maximise funding opportunities, through effective liaison with colleagues.
• Maintain centre calendar and notify staff of important events, supporting all deadlines to be met.
• Undertake any ad hoc tasks as required and be flexible in covering work of team members as and when necessary.
• Contribute to centre self-assessment and quality improvement processes and propose ideas for continuous quality improvement including improved systems of administration.

 

Monitoring and Continual Improvement

• Undertake regular CPD and record it using company documents.
• Undertake qualifications where suitable as part of your own learning and development.
• Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
• Prepare for and attend standardisation meetings as instructed by Quality Assurance
• Ongoing management and administration tasks relating to TCHC’s CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners
• Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
• Ensure any complaints are raised accordingly in line with TCHC’s Complaints Policy

 

Teamwork

• Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
• Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
• Attend monthly team meetings with line manager to discuss feedback

 

Awarding bodies/Funders/OFSTED  

• Follow all company policies and procedures.
• Be familiar with and research updates to qualification specifications and handbooks for subjects’ quality assured.
• Participate in OFSTED inspections as required.
• Be very familiar with key company policies.

 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

In accordance with DfE Keeping Children Safe in Education 2022, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process. 

 An enhanced DBS check with barred list will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses

 

This is an initial outline and will be reviewed as part of our Continuous Professional development process. 

Who we are?

This is an exciting time to join the TCHC Group and work on the Restart Programme we deliver across Aylesbury Vale. TCHC Group, established 18 years ago, delivers adult skills; employability; youth study programmes; community programmes and apprenticeships. In 2021, we commenced work on the governments Restart Programme supporting unemployed residents across Aylesbury Vale to return to employment. TCHC staff work to achieve our company vision to ‘Successfully improve the lives of the individuals we work with’ and our Restart Team have so far supported over 200 unemployed people into employment.

 

Who are we looking for?

Do you want to help people change their lives?

Are you passionate about helping people breakdown barriers or blockers to success to get to where they want to be?

Are you target driven and want to achieve your goals?

 

We are looking to recruit

Job Title	Employment Coach
Location:	Aylesbury
Working Hours:	Mon to Fri – 8.30am to 5.00pm or 9.00am to 5.30pm
Contract Type Options:	Fixed Term
Salary Band:	£31,000 per annum

 

What are we looking for?

TCHC is looking for a passionate individual to work with our Restart Programme participants who have been out of work for at least 12 months, to find sustainable employment. The ECs role is to identify and support any barriers to employment that participants may have; agree solutions to resolve barriers and conduct work focussed activities to ensure participants enter work within a 12-month period of starting on the programme.

The EC will manage a caseload of participants, ensuring they are supported and challenged appropriately to move towards lasting and meaningful employment. Following a diagnostic assessment, they will work through a comprehensive action plan with the participant to give them additional skills, identify transferrable skills and capabilities and building their confidence to return to sustainable employment.

 

Main Tasks & Responsibilities

• Building effective and positive relationships with participants, working collaboratively and challenging them to identify and overcome any potential barriers preventing them from returning to work.
• Conducting a diagnostics assessment with all participants to assess job readiness and the appropriate level of support required on the customer journey throughout time on programme.
• Partnering with the participant to create a comprehensive action plan to identify appropriate career opportunities, identify any employment related barriers and the actions required to progress towards sustainable employment.
• Understanding the internal and external information, advice and guidance available to support participants with debt concerns, mental health conditions or career coaching and signposting as required.
• Ensuring that participants have an up to date and professional CV and, supporting statement and covering letter, tailored appropriately for each application.
• Providing job search support, guiding participants to register on appropriate jobs boards and ensuring their digital profiles are up to date and visible to employers.

• Providing industry specific training and development, based on relevant sector experience.
• Working in partnership with the internal Employer Engagement team and relevant external employment support services to identify appropriate job opportunities.
• Supporting participants in preparing for job interviews, conducting mock interviews and assessment activity.
• To ensure clients have access to workshop options based on individual diagnostics and tailored support (inc. health, mental health, transferable skills, job searching, cv writing, interview skills).
• To work with pace and urgency – planning and forecasting ahead and discussing next steps on a weekly / monthly basis.
• Meet and exceed all monthly performance targets and Key Performance Indicators, seeking feedback and input to continuously improve and deliver strong outcomes for our participants and commissioners.

• To maintain quality client records on the database so that they outline the client’s journey on the programme.
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all participants for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Skills & Attributes

• Experience of working in welfare to work – or in similair performance target driven environments, such as recruitment, business to business sales or equivalent

• Experience of working in a fast paced, evolving environment with the ability to manage multiple priorities.
• An adept communicator with the ability to persuade, influence and listen to others.
• Ability to be flexible, open, and creative in problem solving.
• Ability to build rapport quickly and adapt to client needs and communication to inspire, motivate and challenge participants.
• Knowledge of the labour market, wider provision, and stakeholders local to the area in which you are applying.
• Able to effectively network to build and maintain effective relationships internally and externally.
• High level digital literacy skills, and data accuracy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies.
• Excellent organisational skills with a demonstrated ability to manage a busy schedule/workload under pressure.
• A strong commitment to personal and professional ongoing development
• Ability to follow and comply with contractual requirements alongside the ability to understand and adhere to GDPR.
• A values led individual who always leads by example.

Qualifications

• GCSE (or equivalent) in English and maths at grade C or above, essential

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

An enhanced DBS check will be a requirement for this position.

 

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

• Annual leave up to 25 days plus 8 public Bank Holiday
• We operate a Christmas and New Year shut down period in which you will receive additional 3 days leave at full pay cover this closure period.
• When your birthday falls on a working day you will receive this day off at full pay.
• Pension scheme after 3 months you have been employed with us
• Bupa Cash Plan, level 1 paid by the company
• Employee Assistance Programme to access help and support 24 hours a day every day of the year
• Discounted membership for BUPA (subject to the qualifying conditions)
• Long Service club loyalty gift upon completion of 5 and 10 years’ continuous service
• Quarterly and annual awards
• Company tools and equipment for the performance of your duties
• Reimbursement of travel expenses