We've got lots of exciting new opportunities for you to join our TCHC family and become part of our supportive, dedicated and friendly team.

At TCHC we care about our employees and your wellbeing is our priority, we like to grow and develop our teams and so you will find all staff have a continuous professional development plan and opportunities to progress within the organisation.

Apprenticeships
We believe in the power of Apprenticeships to transforms lives and careers. As a training provider we deliver a wide range of Apprenticeships for other companies, but we also hire a number of our own Apprentices. They're a great route for anyone looking to combine practical on the job experience with nationally recognised qualifications.

Traineeships
TCHC now deliver traineeships to support people aged 19-24 in London, the East of England and West Midlands. Traineeships are education and training programmes focused on giving young people the skills to succeed as they enter the workforce.

How to Apply

If you'd like to apply for one of our current openings please send a copy of your CV and a cover letter to hr@tchc.net stating which position you would like to apply for.

Apply Now

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Vacancies

Employability Tutor

Job Title:

Employability Tutor

Location:

Watford or Stansted are most favourable, we would consider Peterborough or Ipswich

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Performance and Implementation Manager

Contract Type:

Permanent

Salary Band:

£24,000 to £28,000 pa

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Job Details:

Purpose of Job

TCHC Group Limited (“TCHC”) was set up in August 2004 and since we have grown rapidly gaining a wealth of experience working with our stakeholders including the Education and Skills Funding Agency, The National Lottery Community Fund, Department for Work and Pensions, Local Authorities including the Greater London Authority, and Local Enterprise Partnerships (LEPS).

TCHC offers a wide range of training and workforce development solutions for individuals and employers across industry sectors. We are committed to continuously improving with several recognised accreditations and our current portfolio includes a mixture of commercially available training courses as well as publicly funded training and advice services. We are seeking a tutor that can bring a fresh perspective to our existing team, to support learner engagement, embed the life-long learning ethos, and provide solutions to the barriers that learners might face throughout their journey.

You will contribute as an effective collaborator with the existing team and be responsible for planning and teaching the curriculum, as well as a differentiation of courses, and will be required to ensure work is marked, recorded, and assessment is on-going, ensuring all learners are ready for examinations and/or completions and achievement.

The Employability Tutor will be creative and engaging to ensure individuals achieve their qualification(s). You will be supported by a Quality Assurance Team who is responsible for leading the team to drive up quality, reaching and exceeding KPI's and promoting our ethos for continuous improvement.


Main Tasks & Responsibilities

  • Create effective schemes of work that clearly supports the learning process of individuals
  • Prepare and develop innovative lesson plans, designing and delivering group activities
  • Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement
  • Provide one to one support to learners where necessary
  • Hold a manageable caseload of learners
  • Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests
  • Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes
  • Provide appropriate encouragement, guidance and support to learners to help them progress
  • Prepare and submit up-to-date assessments of learners, across all relevant activities
  • Monitor and maintain appropriate paperwork, reviews, records of progress tracking and to report all cases of learner behavioural issues, sickness and absence
  • Prepare for and attend monthly caseload review meetings with your line manager
  • Provide learners with all relevant policies and regulations to clarify what is expected of them and to ensure their safety
  • Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners
  • Actively participate in continuous improvement and self-assessments and the implementation of subsequent action plans
  • Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met and funding is maximised and revenue is secured
  • On going management and administration tasks, including but not limited to session planning, logging results and providing timely feedback to learners
  • Work alongside the Quality Assurance team to ensure that delivery meets the high expectations of TCHC and prepare for and attend standardisation meetings
  • Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with TCHC’s Safeguarding Policy using the appropriate recording and reporting tools.
  • Any complaints are raised accordingly in line with TCHC’s Complaints Policy
  • Act as an ambassador for TCHC Ltd at all times, providing key information to all parties involved within the learner journey
  • Create conducive learning environments to optimise learners’ journey and support positive outcomes
  • Actively ensure own CPD is kept up to date as per the requirements for your subject area
  • In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level. 

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

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Apprenticeships

Business Administration Apprenticeship (IAG)

Job Title:

Business Administrator Apprentice

Location:

Stansted

Working Hours:

8.30 am to 5.00 pm OR 9.00 am to 5.30 pm

1 hour lunch

Monday to Friday

37.5 hours per week

Reports to:

Project Coordinator

Contract Type:

Apprenticeship

Project Split: Working across all projects

Salary Band:

£11,505

Purpose of Job

TCHC is looking for an enthusiastic Business Administration Apprentice based at our Administration Office in Stansted but will be occasionally required to travel to locations across TCHC.

The ideal candidate will have a passion for customer service and administration, willing to learn and be a team player.

You will be working in a busy environment and you will need to be good at multi-tasking and be able to engage with customers on the phone and face to face. You will be required to work with the team and learners to support with paperwork to onboard learners onto programmes.

The successful candidate will go on our Business Admin Apprenticeship program where you will work towards a nationally recognised qualification.

 

Main Tasks & Responsibilities 

  • To provide admin support to the team.
  • To complete your Business Administration Apprenticeship programme.
  • Entering client records on to TCHCs Client management system.
  • Typing up letters, reports and other documents – printing, photocopying and scanning. 
  • Putting together Adviser/Tutor Packs ensuring they are complete and ready for collection/delivery.
  • Assist in the filling of client records and other TCHC documents.
  • Provide general administration duties for all TCHC staff at head office and remotely as required. 
  • Ensuring all messages and correspondence are dealt with efficiently and promptly.
  • General administration duties as required. 
  • Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.
  • In addition you may be asked to carry out similar duties, appropriate to their experience and qualifications.

Note: These duties are a guide to the work the post holder will initially be required to undertake.  Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.

Skills & Attributes

Essential

Desirable

Knowledge / Technical Skills

Microsoft Office: Word, Excel, Outlook, PowerPoint – intermediate competency required.

Database Input (eg, TCHC CRM other in-house systems) – basic competency required as training given).

Ability to sort, assess and analyze large quantities of data and report salient facts and findings in a sensible and concise manner.

Clerical processes eg, alpha/numeric/chronological filing and index systems. 

Experience

Previous experience of admin support work essential.  Personal attributes and attitude to work equally important.

Personal Attributes

Excellent communication skills – pleasant and professional manner - well-spoken – clear, intelligible; good standard of written communication – grammar and spelling.  

Discretion & Confidentiality – ability to demonstrate and exercise discretion and confidentiality in terms of all data and data subjects; high level of sensitivity to and awareness of parameters of role, as well team and wider relationships.

Team-player – ability to work effectively within the designated team and wider head office support teams, as well as independently; keeping others informed duly taking into account any pertaining discretion/sensitivity/confidentiality.

Organization & Motivation – able to work in a structured manner, prioritizing tasks and coping with peaks and troughs calmly and responsibly, and to target/timelines.

Flexible, adaptable and resourceful – ability to respond according to tasks and situations appropriately as they arise.

Commitment & Time-Keeping – able to demonstrate full attendance and punctuality within the designated hours of the role.

Personal Appearance – Smart and presentable at all times

To Apply

Please send your CV and cover letter to HR hr@tchc.net

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Traineeships

Accounting

Traineeship:

Accounting

Locations:

Barking, London
7 Abbey Road, Town Quay Wharf, Barking, IG117Bz

Park Royal, London
1 Concord Business Centre, Concord Road, London, W3 0TJ

Job Details:
  • Trainee accountants work with a senior accountant or controller to assist with tasks that will build their knowledge. One of the most common daily duties is inputting income or expense entries into the accounting system that the organization uses.

  • Trainee accountants pay bills, create invoices for the company’s clients, and enter vendor invoices into the system. They are also responsible for administering payroll, accounts receivable, and accounts payable to keep records up-to-date.

  • Data accuracy is an important aspect of this role, so trainee accountants are involved with checking entries for accuracy and making the necessary corrections if they spot anything that’s wrong before filing the documents in the corresponding place.

  • Some trainee accountants are charged with presenting information. They review and summarize client reports and have the opportunity to liaise with other departments at such meetings.

    • As a trainee accountant, helping colleagues with tasks and administrative duties is an everyday part of the role. This might include helping with asset inventory, cost accounting, or payroll tasks.
Apply Now To find out more and apply email: traineeships@tchc.net