Safeguarding - Everyone's Responsibility

TCHC Group Limited (TCHC) takes its safeguarding responsibilities very seriously and we want to ensure that all people using our centres and services are kept safe from all forms of harm.

We believe it is everyone’s responsibility to:

Respect each other’s right to feel safe
Treat others fairly and with respect
Not to threaten, hurt or abuse others

You can view a copy of our safeguarding policy here.

It is important you feel safe, if you are worried or concerned about yourself or someone you know, please talk to us:

Safeguarding Team

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Telephone: 01923 698430 opt. 9

Marcelina Silva

Safeguarding Manager

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07732 684738

Areas covered:

Staff, volunteers and associates
Youth Programmes including GAPS centres
Adult Programmes including Apprenticeships
Justice, Partnerships and Careers

Claire Jeens

Quality Director

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07545 924586

Areas covered: All

Nicola March

DSL (cover only)

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Areas covered: All

Ellie Edwards

Safeguarding Administrator

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How to Stay Safe Online

For tips and advise on how to protect yourself online please download our short guide here.

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TESTIMONIALS

Why learners, employers and our partners love us

“The social media training has gone beyond my expectations. We have seen a 50% increase in
business year on year.”

“This course was the best decision I ever made and I wish I’d known about it sooner”

“Thanks to TCHC’s hard work and perseverance, my son Thomas has been accepted at college to do mechanics which is his dream. A big thank you to your wonderful hard working team, who have gone over and beyond.”

“I had genuinely believed after being made redundant that the opportunity to build my own academy and curriculum would not come my way again. I had resigned myself that I might have to accept my career would take a step back, given my age and very deflating feelings. The training was of very high quality I learned a lot of valuable knowledge that improved my delivery and curriculum knowledge. It has enabled me to reboot my career and I have found a new role as Head of Technology Training. This type of programme genuinely change people’s lives.”

 “My staff are very proud of what they have achieved, especially one member of staff who felt at the beginning that she shouldn’t be on the training, but as a result of the training is more aware of the residents needs and is putting what she has learnt into practice”

“The customer services training has helped in my day to day role while interacting with clients. I’ve enjoyed the training as we’ve completed it as a group and its always been delivered clearly and friendly. I feel more confident when speaking to clients over the phone and face to face. It’s helped me to deal with tricky customers.”

“I’ll be forever grateful to everyone who has helped and supported me while I have been
attending this programme”

"All the courses I have done, gave me more knowledge. I am currently doing relaxation, it’s having a positive impact on my anxiety and I do think it will help me mentally for the future"

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