Abigail Montague - GAPS Thurrock and Romford Team Leader

AMAbigail is the Team Leader for Thurrock and Romford GAPs centres. Abby's career started as a beauty therapist in a salon where she worked for over 5 years, after this time she felt she needed a change so applied for an admin role at TCHC, Abigail got a  role in our old Dunmow office and started as an apprentice administrator working on the SSR/SSU contracts.

After 2 years in the office she was given the opportunity to become a Personal Adviser and worked on several contracts over the last 6 years including SSR, SSU, SAaB, 50+ and Wellbeing and On Track Thurrock. When the On Track contract ended in December 2019 Abby went back to her office roots and back into Stansted working with the admin team processing the GAPs, AEB and GLA paperwork – "It was lovely to be back in the office but I really missed being out and about and the daily challenges, outcomes and achievements that being an adviser brings."

In September Abigail was given the opportunity to take on the role of Team Leader covering the Thurrock and Romford centres, which is where she is now. "I love working with the young people, seeing their potential, watching them grow as an individual and helping them to progress in all aspects of their lives."

Richard Burling - Team Leader Ipswich / Functional Skills English Tutor

RBRichard is the team leader for the Ipswich Gaps centre. His career started as a teaching assistant at a further education college in Birmingham, supporting young people with special educational needs for 3 years. It was during this role that Richard discovered that he wanted to become a tutor, so enrolled at Plymouth university and completed a PGCE.

Seeing a role at TCHC advertised in 2019, Richard decided to move to Ipswich and eventually became functional skills English tutor for the GAPS programme at the Ipswich centre. He has continued to support learners in gaining qualifications and achieving throughout his time working at TCHC. In March 2021, Richard became team leader of the Ipswich centre whilst continuing to be English tutor. “Supporting and developing our learners is the most important part of the job. Seeing them achieve and prosper is the reason I became a tutor.”

In his spare time Richard likes to keep active and is a keen runner. He also loves football and avidly supports Wolverhampton Wanderers, attending matches whilst back in his home city of Birmingham visiting family.

Nicole Farnham - Team Leader Peterborough / Functional Skills English Tutor

NFAfter completing her MA in 2011, Nicole volunteered and worked in several primary and secondary educational settings. Nicole gained experience working with young people with social, emotional and behavioural difficulties as well as other special education needs and went on to complete a PGCE in 2015. Nicole then went on to teach a range of subjects including Drama and English in secondary schools. Since May 2018, Nicole has worked for TCHC as a Functional Skills English Tutor and since August 2020, Nicole has also taken on the responsibility of Team Leader at the Peterborough Centre.