The Index of Leadership Trust 2010 report, published today (1 September) by the Institute of Leadership and Management (ILM) and Management Today magazine, has found that employees of organisations who made involuntary redundancies during the recession have lost trust in their CEOs. The report suggests that employees blame difficulties on poor management. 

Developing senior management could help to inspire a new generation of leaders

Research by the Institute of Leadership and Management suggests that poor leadership could be stifling a significant proportion of young workers and putting them off becoming the business leaders of the future.

TCHC, has been awarded the prestigious ‘Putting the Customer First’ standard, becoming only the 19th company in the Eastern region to attain the standard.

In an increasingly competitive world, where it is thought that around 70% of customers choose a company – not on price or quality of goods but on quality of service – good customer service has become the key way for a business to distinguish itself and standout from the competition.

TCHC has been awarded the coveted ISO 27001:2005 Information Security Standard, making the company one of only 444 UK organisations to have achieved this.

ISO 27001:2005 is an internationally-recognised standard that gives a seal of approval to companies that manage sensitive information and data effectively.

Business advice expert, Dale Morgan, warns that slashing the training budget is a false economy and could prevent companies competing globally

As training levels drop in the wake of the recession, business advice expert Dale Morgan urges employers not to underestimate the value in up-skilling their workforce to improve efficiency.