A recent survey by the Recruitment and Employment Confederation (REC) and KPMG, has shown that companies are finding it hard to recruit the right people with the right skills. The shortage of appropriate applicants coupled with a rapid increase in vacancies is pushing up salaries in the UK.
There was a shake up in consumer law when the Consumer Contracts Regulations came into effect on 13 June. The new regulations replace the Distance Selling Regulation 2000 and the Doorstep Selling Regulation 2008. They apply to selling in-store, online at a distance, and away from the trader’s premises including at someone’s home or work and telephone selling.
The new regulations could affect the way you do business.
There is still a huge buzz around social media when it comes to marketing, and why shouldn’t there be? It is an area that is relatively cheap and always developing. Now over 3 years old, Pinterest is a major player in the world of social media marketing. Big brands such as John Lewis and Sony use it very successfully. A recent survey suggests that in some instances Pinterest has driven more sales than Facebook and that Pinterest users spend twice as much as those who use Facebook - plus you don’t need a huge marketing budget to make it work for you.
The Football World Cup has just kicked off. The Brazilian team are the bookies favourites, a team full of individual talent, but in the past the team with the most flair hasn’t always been the winners. The country that lifts the world cup often has a group of players that work together, for each other and have a team mind set. In business, as in football, team work is crucial to success, so what does make a winning team?
In the past people might have put their best friend as a personal reference, but things have now gone to a new level. The internet now hosts sites that will help someone produce a fake reference.
The six weeks of 2014 has flown by, and people are still planning to implement their New Year’s resolution. How many people have said that getting a new job is their main focus this year? Surprisingly, it is 1/5 or 20%, according to a survey by the Institute of Leadership and Management.
We live in a digital age – customers have all your competitors at a click of a button. Comparing prices, products and services is easy and instant. Therefore having an effective company website is essential to stand out from the rest.
There is a new kid on the block when it comes to raising capital – it’s called Crowd Funding. It’s a simple concept where individuals can invest in a business or project for as little as a quid.
I guess my approach to my business life has been “yes I can” and to reach my goals I have always based any venture, and there have been many, on quality and service. I think this is why I feel that offering work experience placements is so important.
Anyone who has had to put up with poor customer service, and I'm sure we all have at times, will tell you how irritating it is. And in some cases you may have said "you will never use them again!" If this reaction is anything to go by, then the importance of customer service and in fact the impact of poor customer service cannot be underestimated. The question you should ask yourself is, "would you like to be one of your own customers?"