| TCHC: Putting the Customer First |
TCHC, has been awarded the prestigious ‘Putting the Customer First’ standard, becoming only the 19th company in the Eastern region to attain the standard.
In an increasingly competitive world, where it is thought that around 70% of customers choose a company – not on price or quality of goods but on quality of service – good customer service has become the key way for a business to distinguish itself and standout from the competition. | | Read more... |
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| BIS launches consultation on future of skills policy |
Skills Minister John Hayes yesterday opened a consultation process looking to involved employers, individuals, colleges and training other organisations to share their ideas on what form they think skills policy should take in the future. The consultation document Skills for Sustainable Growth invites comment on issues such as private investment, the focus of public investment, how support for employers and individuals can be improved, and holding under-performing institutions to account. Click here for the full article. |
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